News for Users having trouble ordering books

I was having trouble like many others ordering books during the last 2 weeks. I was also concerned about pending charges on my bank account. I received a very detailed explanation and helpful suggestions today form Apple Support. I am posting this in hopes that it helps others and ends all the frustration.
My name is Patrick and I'll be assisting you.
I understand that you're having an issue placing a book order. I also understand that there were charges on your credit card statement that were eventually dropped.
I reviewed the orders you submitted for the book titled "Honeymoon" and found that the file could not be opened. That is why your orders haven't processed completely. The size of the book shouldn't be an issue, so you don't need to change anything in it. Please keep submitting the order until you're successful. You may want to try during non peak hours so there'll be less traffic on your ISP's network.
As for the multiple charges, when you make a purchase using iPhoto, Apple sends an authorization request to your credit card company for the approximate amount of the purchase. This is to verify that your account has sufficient credit to cover the amount of sale. It is a temporary authorization hold, not an actual charge. Most credit card companies remove authorization holds within 48 hours.
Please note that even an unsuccessful attempt to purchase an item may cause an authorization hold, depending upon how much of the transaction was completed, and multiple attempts can cause multiple authorization holds.
If you have any questions about whether an amount found on your online statement is an authorization request or a charge, or when the authorization hold will be removed from your account, please contact your credit card company or financial institution.
To view your purchase history, visit http://www.apple.com/internetservices/yourorderstatus and sign in using your Apple ID and password.
I hope this clears things up for you. Please accept my apologies for any frustration this has caused you. I want your experience with us to be the best possible. Have a pleasant day.

It's really hard to say without seeing the form, and ideally being at the machine that it doesn't work with. I'd be happy to take a look at the form if you're free to send it to me: acroscript at gmail dot com

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do you have a volume license? or a single user license?

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I have no idea why. I definitely have permissions to write to that directory.
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java.lang.ArrayIndexOutOfBoundsException: 1
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If anyone can lend a hand I'd greatly appreciate it. I'm probably missing something stupid, so feel free to yell at me.
Thanks!!
Edited by: user9958203 on Nov 19, 2009 12:48 PM
Edited by: user9958203 on Nov 19, 2009 12:48 PM

hi , i will try to help u out....lets take a simple example
create your own xml for example
<pre>
<?xml version="1.0" encoding="UTF-8"?>
<ROWSET>
<ROW>
<ENAME>SCOTT</ENAME>
<SAL>15000</SAL>
<LOC>INDIA</LOC>
</ROW>
<ROW>
<ENAME>ROCK</ENAME>
<SAL>25000</SAL>
<LOC>USA</LOC>
</ROW>
</ROWSET>
After that go to Topology manager create a data server in xml technology for example "EMPLOYEE"
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</pre>
Hope this helps u
Thanks,
praneeth.

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I Am having the same issue. Ie on the password issue.
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Issues submitted by client:
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It's really hard to say without seeing the form, and ideally being at the machine that it doesn't work with. I'd be happy to take a look at the form if you're free to send it to me: acroscript at gmail dot com

Any other Cox users having trouble sending?

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I AM HAVING TROUBLE DOWNLOADING LIBRARY BOOKS TO ADOBE DIGITAL EDITIONS 2.0

You need to be a little more specific about what trouble you are having.
ADE2.0 is a load of junk, but it can usually download library books ok.
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Have you specifically registered your copy of ADE with your Adobe ID?
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Did iTunes install?
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http://docs.info.apple.com/article.html?artnum=61711
Windows brings up a warning screen about the software is not digitally something or another.
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Report generation for users having specific license type

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I can get the report for user and license type from USR06 and roles,transaction from SUIM.
But I need a combined report of this. Is there any transaction code which helps me in doing this.Please let me know.
Thanks in advance,
With kind regards
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> For my project purpose i have to generate report which has
userId,
License type of the user, TCode: USMM
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1. Table: AGR_USERS, AGR_TCODES / USR08
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>
> I can get the report for user and license type from USR06 and roles,transaction from SUIM.
>
> But I need a combined report of this. Is there any transaction code which helps me in doing this.Please let me know.
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<Edited by Moderator>
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Browsers I had tried but that didn't work perfectly with all sites:
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News for Users having trouble ordering books

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