NFL Mobile app Upgrade Issues

I Upgraded my NFL Mobile app and now I get an error "Error starting nflmobile_vzw_blk: Class 'net.rim.device.api.crypto.BlockDecryptor' not found" Was directed to update my OS. Using the Desktop Manager (most current version) It gets to the connect to Boot ROM and fails "cannot reconnect to the device"
Not sure if that is the correct verbage. I suspect the device is taking to long to reboot and the software times out. Also my phone says my OS is up to date the software says an update is available. Running Version 7.1.0 Bundle 457. Ideas?

Hey Trojanb,
So I checked my phone to see if there were software upgrades to the OS. The phone said no. I decided to plug it up to a computer and check for software upgrades that way, and the desktop software said yes, I needed to upgrade to OS 7.1 Bundle 1737. I completed the upgraded, redownloaded the NFL Mobile 2012, and this time it worked! Try using desktop software to upgrade OS, then reinstall the app!

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CRM Mobile Apps upgrade issues

Hi,
Was wondering if someone can share the experience in upgrading mobile clients. We have gone through a lot of trouble [12% failure rate on 1500+ clients] and although a lot of efforts, we do not seem to get rid of this percentage. Main issues: ClientUpgradeTarget starts deploying old versions still on the laptop, expected admin credentials are often not applied by the mechanism since registry key deletions are not executed, SQL server timeouts during tablescripts and so on. The upgrade reporting [CRM tables SMOGSYSMON and SMOGSYSMP] is not helpful as well and so it is difficult to keep track of what is in the field.
I've looked for other alternative distribution mechanisms but the pain is that it will difficult to manage the active site user base [which is available through SMOEAC]
Management [sounds like Carnivale] wants to get it done through a "single button push".
Any advice or view would be appreciated,
Sebastiaan.

Sebastiaan
Your failure rate for off-field-release-upgrades looks still pretty low to me from my own experience. Surely a push-button-upgrade would be nice, but the upgrade procedure still has some serious problems in it. The only doable way is deinstalling the old version with another SW-management tool and then re-deploying the (new version of the) application. However for the site assignment one has to do a bit of work and writing some own procedures (reading out the old site_id and setting it again in the new client).
If you are talking about regular upgrades via packages, this should not happen; but it is absolutely necessary to have exact the same installation on the clients in order to use the SAP SW deployment successfully.
Regards, Kai

NFL Mobile App Used Data When Not Open

I used the NFL Mobile App last night for the first time. I connected to my WIFI thinking it wouldn't use any data. But it did anyway. And then during the night when the app was closed it used a whole lot of data on its own. I have notifications turned off. Why should this be using data when not open? And why should it be using data when on WIFI?

To have to go to settings, apps, find the app and then force stop is
a lot of steps just to stop an app. Not really an acceptable solution.
However, I re-installed the app. Opened it to make sure it worked ok. Made
sure my WIFI was on during all this. Then went to apps and did a force stop.
Took several tries to get it to stop for some reason. Later I noticed my phone
seemed to be using a lot of battery for some reason. Re-booted phone to make
sure all apps had closed. Went back in and checked the NFL app. It was no
longer stopped. I force stopped it again. Took several tries. Waited a few minutes
and checked again. It was no longer stopped. For some reason it won’t stop. So
I had to un-install it again.
Not sure why all this is happening with this particular app, but I can’t take the
chance of inadvertent data or battery usage. So it will remain un-installed until
someone tells me the problem has been fixed. It’s a shame as since this is one
of the perks of my Verizon account, I feel I have been slighted. I can’t believe I’m
the only one having this issue.
Jim

NFL Mobile app

It was announced today by verizon that more everything customers will receive premium features for the NFL Mobile app for free for the 2014-2015 NFL season instead of the $5 subscription fee in years past. I installed the NFL Mobile app on my elipsis tablet and after 2 hours on the phone with verizon i was told this app in incompatible with the verizon elipsis. I was able to watch videos that are included with the app, but i wont be able to tell if i can watch football games on this tablet until football season starts. Does anyone else have a better answer for me?

Hi Eric,
Premium features on the NFL Mobile app can only be activated for Smartphones. The app does not have a live games option on tablets.
Below is a snippet I copied from the application information available in the Playstore.
"Verizon customers can upgrade to Premium Features on their smartphone for access to NFL RedZone on Sundays, and watch LIVE local Sunday NFL games in addition to Thursday, Sunday and Monday nights...."
Although it is not the answer you were hoping for, we wanted to answer your question. I forwarded your feedback to the product development team.

Nfl mobile app has no schedule?

The new NFL mobile app for android has no option to view the nfl network schedule of the channel that it plays. Also, it doesn't seem to follow the schedule that nfl.com lists for the nfl network, right now mine just played the bills vs colts game twice in a row for some reason instead of the green bay game. What is the rhyme or reason to the programming on this nfl network mobile channel?

Unfortunately we do not have information to support the issue you are experiencing. If you are experiencing an error / issue with the NFL Mobile application you will need to contact the developer of the application. I apologize for the inconvenience.

NFL Mobile app - error

Hello -
I have an Apple 4S and recently upgraded to the More Everything plan and as a result downloaded NFL Mobile.app. but I can't get it to work, sounds like everyone is having problems. I get to the point where I am asked to choose my favorite team. no matter who I choose I get the following error - an error occured while attempting to save your favorite team to the server. The only option I have is to choose OK. I have tried deleting and reinstalling NFL Mobile, and tried to get set up a couple different days and times without any luck.
Anyone have any solution short of calling or going to a store?

it's not a listed "feature" on my vzw - however, the "more everything" is listed as a feature, and this app is now part of the more everything feature listing. hmm..

Ten dollars a month to watch "free" NFL mobile app

Just admit it Verizon: you are going to make 3g users pay 10 dollars a month to watch the supposedly free NFL Mobile App.
I read the hocus pocus post about data management etc.
The bottom line is you are going to charge a fee to use a free app.

Hi jac10,
I apologize for any confusion surrounding the pricing of the NFL Mobile application. Please see pricing details below:
When downloading NFL Mobile application fees apply differently depending on current promotions and mobile device type.
·          All phones receive Basic Features at no additional cost
·          4G devices receive Premium Features at no additional cost for 2011 Season (promotional)
·          Effective 10/01/2011, NFL Mobile requires $10 Verizon Video/V CAST Video subscription for users with 3G devices
·          Data usage is incurred while using NFL Mobile application and charged per the customer's data package
When downloading the NFL Mobile Application:
Customers are advised when accepting the end-user license agreement that a V CAST Video subscription is required to access video content.
3G customers accessing NFL Mobile video content without a Verizon Video/V CAST Video subscription will see the option to self-provision Verizon Video/V CAST Video for $10 per month to receive the NFL Premium app.
4G customers will receive free access to NFL Mobile video content through the end of the current NFL season (promotional).

Trouble with airplay and NFL mobile app

I'm am trying to use the NFL mobile app to watch a game and it says to turn off airplay but I don't have the icon for it in my control panel. How do I fix this?

I should add that I'm trying to use the hdmi adapter to play the game on my tv with my iPhone.

HT4437 can I use airplay to show NFL mobile app on my TV with appleTV?

I want to watch the Bronco-Raider football game this afternoon. It is not shown in my area, but I can watch it on my iPhone updated to iOS 6 using the NFL Mobile app. I want to use airplay to watch it on my tv through my appletv. Is that possible?

http://support.apple.com/kb/HT4437?viewlocale=en_US&locale=en_US

IPad Air not compatible with NFL Mobile app?

Hello Verizon and community -
I recently added an iPad Air to my Verizon wireless account, the biggest reason being so I can watch NFL network via the NFL Mobile app through Verizon. Come to find out after some trial and error that the iPad air is not compatible with the free access to NFL network via the app? See "compatible devices" here: https://www.verizonwireless.com/insiders-guide/inside/nfl/
Seems other applie iPad devices are compatible, including the apple iPad mini, but no iPad air for some reason.
I have a Galaxy s3 on my account as well. When I download the app on that device and start it, I get a popup saying that I have access to the content for free and I am able to stream the NFL network with no problems. When I download the app to my iPad and open it, I do not get the same notification of access to the content. It opens and runs fine but if I try to tap the button to watch NFL network, it asks me to sign in with my cable provider instead of streaming.
I'm wondering if compatibility for the iPad Air will be added anytime soon?

Seems like if they really wanted to cash in they'd jump on making it
available for the Air, as it's one of the more spendy of the tabs they have
available. But I suppose that'd be too easy
Unfortunately it's Comcast around my area and they don't play nice with
others. Not on the list of compatible cable providers. Do Verizon rep's
look at these posts or is it just for community?

Remote app upgrade issues..question. help!!!

I have been using my iPad with the remote app to control my iTunes music that is on my Mac mini in my living room. I have had the same app on my iPod and Iphone where all 3 units could request, communicate and interact with iTunes dj...and we could all promote songs by using the vote feature..which would put the hearts next to a song if folks voted to move the song up the list....well with the Remote app upgrade ..the interface is totally different on the iPad now...than it is on the iPod or phone...much more robust...but what has changed ...or maybe I just can't find it.... Is the ability to vote for songs on my iPad to move the, up the list in iTunes dj...all I can do is delete or play it immediately... Abiltiy to vote is enabled in iTunes... Anybody know how to do this in remote app upgrade?
Any help?

Ok, problem not solved. I don't understand why my ATV3 disappears when sleeping. I wonder if it has to do with the ethernet only. I am going to try wi-fi only again and see if this resolves the issue. Other thoughts are that whenever my iMac is doing a back-up ill behavior occurs - which is the only activity I see that has transpired since all was well.

Why is there still no NFL Mobile app support for the Z30?

This device has been out for a year now. I upgraded months ago from the Q10 to the Z30 fully expecting to be able to access this only to find out it;s not available. I contacted your Facebook page about this today advising I am paying for this and the response I got was to basically stop paying for it as you're apparently not going to support this device.
I'd like an answer as to why. It's been over a year since this device has been available. It's not like VZ hasn't had time to do it. Why have I been paying for this all these months if you're not going to do anything about it? Why haven't you mentioned that you're not going to support this device if you're going to sell it? NFL Mobile is exclusive to VZ and is one of the biggest reasons I left ATT. Are you going to leave your business customers to do without?
I'd like an answer to all of this.

I'm sorry, seems it didn't reply from my email inbox.
The reason you didn't answer the other question is because the answer is none. So why would a customer have to make sure VZW is keeping up with the products they offer? This service is advertised as being available in BB World. If you go this website and click on the "compatible devices" link, you'll CLEARLY see that the Z30 is listed.
Here it is in fact.
http://www.verizonwireless.com/insiders-guide/inside/nfl/
So......now can I get a better response than some smart aleck?

Mobile App Connection Issues.

I am having issues linking my MyBB account to my mobile app. I have tried it on several different platforms and nothing seems to work. Any suggestion?

Greetings PrestoMagic91, and welcome to the Best Buy forum,
If your BestBuy.com and My Best Buy™ accounts are linked, then you should be able to access your My Best Buy™ account when you login to the mobile app. I have the Best Buy mobile app and it just had me perform an update, so make sure you have the newest version of the app. You may even want to uninstall and reinstall the app just to make sure.
I looked over your accounts using the email address you registered with the forum, and as far as I can tell, your accounts are linked. I want to make sure the information we have on file is up-to-date, so I will be sending you a private message to gather that information from you. To check your private messages, you will want to login to the forum and click on the little yellow envelope at the top of the page.
How to Link a My Best Buy™ membership to your BestBuy.com Account
Thank you for connecting with us, and I hope you have a great day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Skype & NFL Mobile Apps for Verizon

What's the deal with getting these apps approved? According to VZ, Palm is holding them up from being available. There has been a lot said and written about the relationship with VZ, but to have the apps available on android and blackberry phones, but not web OS is a huge mistake. Please tell me that this will change soon.

Hello and welcome to the forums;
Unfortunately, we have no information on the status of app submissions or approvals.
As far as I knew, Skype was not even making a webOS app yet, as seen in a 2009 article from US News. I admit that's a bit dated here in the world of webOS, but a quick visit to the Skype download page lists mobile apps for several platforms, but no mention of even a 'coming soon' placeholder for webOS. I didn't stay there for long, but hopefully Skype has a feedback and suggestion page where you could request a webOS version of their mobile application.
As for the NFL app, again we don't have any information, but if you would like to see a particular app or feature like VZ NFL added, visit our feedback portal at www.palm.com/feedback .
Life moves fast. Don't miss a thing.
TreoAide

My NFL mobile app isnt working

I have a G3 with premium features but nfl mobile wont let me watch games

Dakota239,
Oh my! I can certainly understand your frustration with this application receiving error messages. You're correct, you pay for this service so it should work properly. Let's get this resolved! Have you tried uninstalling the application, then reinstalling the application? I would recommend clearing the cache as well... Go to settings>applications>manage applications>nfl mobile>clear cache & force stop. Exit to the main menu and reopen Nfl Mobile. Hope this helps!
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

NFL Mobile app Upgrade Issues

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