NFS Rivals sound problem in HP Envy 15-j111tx

I installed NFS Rivals on my Envy 15-j111tx and to my suprise there was no sound. I tried reinstalling the game also but it didn't work. All the other sound elements in the laptop are still working. Please Help!!!!  

Hello @RickyTarjaes,
I see that you're having an issue with the sound on your notebook, when using multiple appliactions that produce sound. I will try to assist you with this.
The behavor that you're expirencing is normal, to the extent of settings. Certain applications/programs that produce sound can be set to "rise above" the other application/programs. Depending on current volume, this would lower the sound in another program. You generaly see this in voice chat programs, where they will reduce the volume of an other application.
In Windows this can be set as well. Below tells you how to turn it off in Windows.
In the Start menu, search in the Settings category (Win+W)for "Change Sound Card Settings".
In the Communications tab, change "When Windows detects communications activity" to Do nothing.
As for application specifc, you should be able to find instrustions throught their support. I would recommend starting with this.
As for the touchpad, this can be disabled two ways.
1. Double tap the upper left hand corner of the touchpad. This acts like an "on/off" switch.
2. Disableing the touchpad driver from Device Manager.  To do this go into device manager, look for "mice and other pointing devices", click the "+" to expand. You should see the driver listed here, right click on that and choose to "disable". This way you'll have the driver for later, but the touchpad should no longer be active.
I hope this is able to help you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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