NGS + NAC Time profiles problem

Hi, we have NAC v4.7.2 and NGS v2.0.1 integrated with each other. The problem is when creating users with time profiles (From First Login and Time Used) in NGS where it doesn't create corresponding users in NAC automatically via API. The time profile (Start End and From Creation) works perfectly. May I know what seems to be the problem? I have attached sample picture of NGS and NAC.
Regards,
Dave

Hany,
Can you post a screenshot of what your report looks like when it should be failing but shows up as passed (green)?
Faisal

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