NI elvismx instrument launcher stopped working

why does evlis stop working when i start it up? it is not the hardware it is the software that stops working. that is the only error message i get, and then it just shuts down... help me please

Hello sheeze,
Could you please go into more detail about the error you are seeing? It would really help to know:
1) Does this only happen when you first start Elvismx Instrument Launcher?
2) Has the program ever worked in the past?
3) Are there any error messages or codes when the program stops? 
4) Is there an option to report the problem to Microsoft/National Instruments?
5) What version of Elvismx are you using?
6) What operating system do you have on the computer (including 32- or 64-bit)?
Thank you,
Siana A.
Application Engineering
National Instruments

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