NI Raptor Runtime: Blue screen of death

Question

Hi
We've suffered two blue screens of death on a Windows 8 system running LabView code in the last couple of months. The event logs show the cause to be the NI Raptor Runtime driver. We are running LabView 2012 SP1 with all critical updates installed. Are there any known issues with this driver?
Best regards,
Chris

Answer 1

Hi Robert
Thanks for your reply. I resinstalled and updated all of the National Instruments software on the machine this week so the DAQmx version should be up-to-date. I've pasted the versions below. We experienced another blue screen within a day of the reinstall/update though.
With regards to the code, it isn't mine so I don't know it inside out. However, the general architecture is a flat sequenece in a while loop. The total loop rate is around 1-3Hz. Within individual frames of the sequence, analogue and digital input tasks are created, run, stopped and cleared in series on each loop iteration. Individual frames may not have rate limiting timers, so a create may happen quite quickly after a clear. State changes on the front panel can cause certain frames to create and run digital output tasks that change the value of output lines, however no front panel interaction was performed within at least a few hours of any of the crashes.
Do you think that it would be worth placing a frame-rate-limiting timer into the code, to reduce the rate at which tasks are stopped and started?
Best regards,
Chris
National Instruments Software: Version:
CVI Run-Time 10.0.1.434
NI-DAQmx Device Driver 14.2.0f1
NI-DAQmx ADE Support 14.2.0
NI-DAQmx MAX Configuration 14.2.0
NI Script Editor 1.3.4
NI-DMM 3.0.5
DMM Soft Front Panel 3.0.5
NI-FGEN 2.8.1
FGEN Soft Front Panel 2.7
NI-488.2 Software 2.81
NI I/O Trace 14.0.0f0
IVI Compliance Package 4.4
LabVIEW Run-Time 2010 SP1 10.0.1
LabVIEW Run-Time 2009 SP1 (64-bit) 9.0.1
Measurement & Automation Explorer 14.0.0f0
Measurement Studio Visual Studio 2010 Support - See individual versions below.
DotNET
Common 13.0.40.190
Common (64-bit) 13.0.40.190
NI-USI 2.0.0.4901
NI-DCPower 1.6.1
NI-DCPower Soft Front Panel 1.6.1
NI-HSDIO 1.7.5.1
NI-HWS 1.4.9
NI PXI Platform Services Configuration 14.0.0f0
NI PXI Platform Services Runtime 14.0.0f0
NI-RFSA 2.4.5
NI-RFSA Soft Front Panel 2.4
NI-RFSG 1.7.2
NI-PAL Software 14.0.1
NI-SCOPE
Configuration Support 3.8.5
Development Support 3.8.5
Run-Time 3.8.5
SCOPE Soft Front Panel 3.8
LabVIEW SignalExpress 6.0
NI-SWITCH 4.3.5f0
Soft Front Panel 4.3.5.49152
NI System Configuration 14.0.0f0
NI-TClk 1.9.1
NI-VISA 5.2
NiVisaServer.exe 5.1.0.49152
NIvisaic.exe 5.1.0.49152
NI-VISA Runtime 5.2
LabVIEW 12.0.1
LabVIEW Run-Time 2011 SP1 f2 11.0.1
LabVIEW Run-Time 2012 SP1 f9 12.0.1
LabVIEW Run-Time 8.2.1 8.2.1
LabVIEW Run-Time 8.5.1 8.5.1
LabVIEW Run-Time 8.6.1 8.6.1
LabVIEW Run-Time 2009 SP1 9.0.1