NI USB-6509 Self-Test

Hello all,
Does anyone know what the built-in self-test of the NI USB-6509 hardware or any similar digitial I/O hardware does? Does it just confirm the hardware can communicate, or it actually tries to write and read certain digitial I/O lines?
I just want to have some idea about what it means when the self-test passes or fails.
Thanks,
Wenhao

The self-test is just a diagnostic that checks that the onboard chips are powered properly. The Test Panels actually check I/O.
AC - LV Solver

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MyDAQ fails Self-Test and will not work with any software

I cannot get the myDAQ to communicate properly. I did everything I could to make sure that the device was detected by the computer. It shows up in Device Manager under Data Acquistition Devices as NI myDAQ and in NI MAX as "myDAQ1", but I receive errors when trying to use it with any NI program.
Trying to self-test or reset the device in MAX gives these errors:
-The self test failed. -88705 The specified device is not present or is not active in the system. The device may not be installed on this system, may have been unplugged, or may not be installed correctly.
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It also gives this error when trying to use the Elvis Oscilloscope:
-Error -200324 occurred at ELVISmx_DAQmx Create Channel (AI-Voltage-Basic).vi:1
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I have uninstalled and reinstalled and repaired all installed NI products twice. I updated to NI-DAQmx 9.8.0 and am using NI Elvis 4.5. I have checked NI Device Loader and mDNS Responder Service in Services and everything is running properly. I have also tried Reset Configuration Data in NI MAX several times. I turned Fast Startup off as suggested in one article. I have tried plugging it into every single USB port on my computer; all 8 of them. The blue led is on when plugged in, but I cannot figure out why it will not work with any of the software. I am running Windows 8 Pro 64-bit. Also, it completely works on the school computers running Windows 7 without any problems. I would like to have it functioning with all the NI software purchased, but all I want to do is use the oscilloscope software for now. It has honestly been way too much work and a huge loss of time for something that should work out of the box. Please help me resolve this, thanks.
Attachments:
ni_support.zip ‏341 KB

Hi chaka123,
I had already read that article so it wasn't anything I hadn't tried. I did, however, uninstall both NI DAQmx and NI ELVISmx, ran the registry cleaner and then plugged my device in. Now it shows up as USB Flash Firmware Updater. This is actually what it showed the first time I plugged this in out of the box. After much troubleshooting I was finally able to get it to at least recognize it as a myDAQ. This is problem I know others have had.
To answer your questions:
Does the Test Panels work at all?
I am not sure, I didn't try it before uninstalling. Now the Test Panels isn't an option because it is recognized as the Flash Firmware Updater.
Have you tried to delete the device in MAX?
Once again, I cannot because it shows up as Flash Firmware Updater.
Which is the color of the icon on the left side of “myDAQ1”?
It was green before the uninstall. Now it shows the USB symbol.
I tried deleting the driver. When I plugged the device back it, Windows started automatically trying to load a driver for it. Now it shows as NI myDAQ with a yellow exclamation symbol. In MAX it shows as NI myDAQ with a USB symbol. Under Driver Details it says "Windows does not have a driver associated with your device."
What folder can I manually point Device Manager to in order to load the correct driver?
Attachments:
devicemanager.PNG ‏40 KB

To check ink levels I am told to print self test. page from cpu or printer.

There is no way to print a test page on my" psc 2410 all in one" connected to a HP cpu with Win 7, 64 bit. Is there a workaround/

The page here shows how to print a self-test report from the front panel, but it does not appear to have ink level information. I have not used a PSC 2410 for years, but the following may give you what you need: press the # and * buttons together on the printer. The screen will say "Enter special key combination". Press 1 2 3. This should bring up a service menu. Use the right arrow button repeatedly to bring up a "Special Reports" screen, OK, then right arrow to select "Cartridges" or some similar, then press OK. A page will print with ink level information shown about the middle of the page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi Pete,
I'm assuming you are using LabVIEW RT 7.1, since that is a requirement for using DAQmx. Here are my responses for your three issues:
1) You are correct in assuming you can upgrade the DAQ drivers in the manner you outlined, normally that works fine. However, as the following KnowledgeBase points out, the list of dependencies vary for different installs.
http://digital.ni.com/public.nsf/websearch/F5D80FBE806B4B9D86256F0F005630CF?OpenDocument
Do you have LabVIEW RT 7.1.1 installed, which appears to be the required dependency? If not, you may download this from ni.com>>Drivers and Updates
http://digital.ni.com/softlib.nsf/MainPage?ReadForm&node=132010_US
If so, but the problem persists, please post all versions of your software so I can determine where the incompatibility lies.
2) After we take care of upgrading the DAQ drivers, let's see if the 88705 error goes away, it might take care of it.
3) Again, all the steps you described are correct. It might be that all these problems are related and due to a bad install of NI-DAQ.
When a number of software issues like this arise all at once, it might be best to just re-format the controller and perform a fresh install of everything. Often times that will correct the erroneous behavior.
Regards,
Jeff M.
Applications Engineering
National Instruments

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I am currently using a USB-6509 under Windows 7.
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Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hi Dan,
You are thanking a poster for his answer.
Please next time also give him points.
See: /people/mark.finnern/blog/2004/08/10/spread-the-love
This time I did it for you.
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Message was edited by: Jay

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[email protected]

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