NIC device missing after restoring image

I am using ZCM 10.3. I've created an image of a Win7 Enterprise HP5103
netbook. When I restore the image to an "identical" 5103 I find that the NIC
has disappeared. If I check device manage the ethernet adapter appears
under other devices. If I reinstall the driver, allowing it to search and
automatically install, it restores the NIC.
I can't figure out why the NIC just isn't there immediately after restoring
the image.
Tom

Thomas,
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btippett,
It appears that in the past few days you have not received a response to your
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Dear expert,
We are doing the ECC system refresh (ECC PRD to QAS)
ECC QAS has connection with BW QAS
So we after we maintain the RFC logon , steps are as following
Logon Q23 as client 0**
Run SU01 and change the password of ALEREMOTE to ‘****’ (must be uppercased)
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Logon ABW using Client 0** as user sapsupport
Run SM59 and choose ABAP connection Q23CNLT0**, update the password of ALEREMOTE and perform connectivity test and make sure it is working fine.
After the steps above we continue on ABW with RSA1 (see picture 1) but unfortunately the remote connection is broken and when i logon RSA1 again
The Q23 client DISAPPEAR(see picture 2)!
Could anyone help to explain why ??? and how to fix/create the ECC QAS source system again ?
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Finally it shown in the end of RSA1 screen , Q23CLNT0** source system is created successfully.
BUT the strange thing is i refresh the RSA1 screen , i can't not find the Q23 apears in the folder of SAP!!!
And i try to recreate , it shows in the end " Q23CLNT0** "already exist (see attached), how could it be , can anyone come to help?
thank you!
Best regards,
kate
Message was edited by: Kate Ji i updated the content as above

NIC device missing after restoring image

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