NIFBUS activation code for HSE and LD not accepted

I moved NI-FBUS configurator to a new computer. When licensing, the software serial number was accepted, but when I tried to activate the software for HSE and for a NI linking device, it rejects the license code. The software was purchased by Phoenix Contact and I am installing it for a demonstration they are trying to put together. SInce the person who purchased it is not available, I do not know what options he or she may have purchased with it, or if the HSE and LD requires a separate code.

Hi,
NI-FBUS Communications Manager with HSE support (CM with HSE) needs activation. Please send your serial number to [email protected] NI-FBUS support team can help you re-activate the product.
Feilian (Vince) Shen

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