Nightmare slow with brand new laptop

I updated with a new HP laptop, other was six years old. This new HP run so slow, I type faster than it can keep up with the characters. Doing more than ONE task, will freeze the whole computer. Forget trying to have more than one window open on the internet. Forget trying to photo edit online. I just want to take it back - I am so disappointed! I only buy HP products and read all the reviews prior to purchasing this new little laptop. Is there any way to speed this laptop up? Tips or tricks would be appreciated, or it's going back to the "shelf". TIA

Hello , Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are having an issue with slow performance, and wanted to help! Please try reviewing the following documents, as they may assist in resolving the issue for you:HP PCs - Resolving Slow System Performance (Windows 8)HP PCs - Computer Locks Up or Freezes (Windows 8) Please let me know if this information was helpful by clicking the "thumbs up" below.
Have a great day!

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