Nike+ support says they will NOT make it possible to re-upload run data!

If you want Nike+ to allow you to manually upload run data and /or if you want to be able to re-upload run data from your Nano, LET THEM KNOW!
The Nike+ Support phone number is 1-800-379-6453. Select No. 3 from the menu for Nike+ Web-site & user data support.
I just got off the phone with Nike+ with Christian in Web-site Support. He acknowledges that there are "technical issues' with the Nike+ site that are being addressed. They are getting lots of phone calls from users about problems. However, he also says that "You cannot re-upload run data to Nike+ nor are there any plans to allow this."
He understands this is frustrating for users and aplogizes.
He agrees that it would be good if users could re-upload run data that is still on their Nano but is either incorrect or missing from their Nike+ site, but this will not be allowed and no one is working on making this possible. He gave no explanation as to why they will not allow this and are not working on it.
If this is true, this really *****! It means that if your run data is incorrect now, it will always be incorrect. Same for your goals. So you have to ask yourself how useful is the Nike+ web-site if you cannot trust it to keep your run data safe?!
G4 Powerbook   Mac OS X (10.4.7)  

Fair points but I just wonder
how much leverage users have when a system is unique
and free.
I would hope that Nike+ would want its users to be raving about their product, not ranting about it. Happy customers tell other happy customers. So do unhappy customers. In my experience, unhappy folks share their opinion more than happy folks. If the Nike+ web-site is more flash than function and people hear that their run data once entered on Nike+ can only be deleted but never corrrected or re-uploaded then word will get around. Reveiewers are probably writing reviews as we speak. Bloggers are blogging. That's got to affect sales. So Nike should have a huge incentive to improve their Nike+ web-site.
I would have like to have seen the
data held and displayed in iTunes itself before being
uploaded to Nike+ only if we wished. ......If it were held in iTunes then we >could re-load data on to Nike+WS if required.
That might be a good solution. It also would get Apple involved with directly with the data storage issue. Unless they just want to deal with hardware end and leave the Nike+ data storage headache with Nike+.

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