Nikon 5200 video problems no video only audio after import

Recently I bought a Nikon 5200 and when I import the h.264 footage all i get is a audio and a black screen. How can I import this properly. I have seen a bunch of ******** about paying for some convereter but I dont think anything as streamlined as these two should have a problem like this

The available bandwidth is not sufficient for you to full multi chats, but you have enough to join by audio only. This means you need a little more bandwidth, try to close iTunes and other B.W. dependent devices (like game console)s should be shut down.
Try to let the other party invite you to join the chat instead of you hosting it by initiating the chat.

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Hi Steve,
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More information needed for someone to help... please click below and provide the requested information
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hey there William & welcome to Discussions.
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This question was solved.
View Solution.

Hi @amberdag,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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Here is a YouTube video that may also aid with this difficulty.
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Nikon 5200 video problems no video only audio after import

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