Nikon D300 - Unsupported Image Format - intermittently!!!

Suddenly, I get intermittent displays of the maroon screen with Unsupported Image Format when displaying .NEF files which have worked fine before.
I see that others may have had this too...but could not find a definitive cause or solution...yet.
I am on latest version of everything with all patches installed, including the camera raw support 2.4

Try quitting and restarting Aperture... I bet the issue goes away after a restart (at least for a while).
Check the console logs (Applications/Utilities/Console.app)... click the "show log list" button, and select all messages, and then search for 'Aperture' and see if there is any log info indicating a problem. I suspect the RAW engine is reporting something's awry.

Similar Messages

Nikon D3000 - Unsupported Image Format

Hi -
It looks like Aperture is not working with the new Nikon D3000 raw format. I am able to see the thumbnails but when I try to view the larger picture, I get an unsupported image format error. Anyone else having this problem?
** Snow Leopard and Aperture 2.1.4**

Tell me about it. I am a professional photographer who has been working with Nikon and Aperture for a little while now in our portrait work. We have two d300's and a d700 which all work fine. Just picked up Nikon's new D300s for some on location portraits and it isn't supported. I wonder how long it'll be before apple releases their update.

Camera RAW support 2.2 update and Nikon .NEF unsupported image format

Hi,
I Use a Nikon D2x and only take raw images (.NEF file)
After I update from RAW support 2.1.1 update to RAW support 2.2 update, all my raw image file (.NEF file) taken before 13th September 2006 ! would not display - In the Aperture program, if i navigate to a project / folder and clicked on a thumb nail in the browser, I get a magenta / cyan screen showing in the main viewer panel with unsupported image format. ?
This is my worst-case scenario ! - I have entrusted Aperture with all my digital images (all raw .NEF) images taken before 13th September 2006 are un accessible with camera RAW support 2.2 update installed !
I have deleted (the 2.2 update) “from” System/Library/CoreServices/RawCamera.bundle and reinstall the RAW support 2.1.1 update.
* NOW I can now see all my raw Nikon .NEF images and they are now all fully functional again *.
Their is a problem with the Apple digital camera RAW support 2.2 update, it rendered the Aperture program useless to me for my older .NEF image/files (as above).
This requires a fix ASAP
Martin

Thankfully, I wasn't affected by the issue given I'm currently with Canon. There have been Canon woes in the past though.
On a side note, I never update anything until it has been out for a few weeks just to be sure. Because Aperture is such an integral component of my studio and business, I make sure everything always works before making any updates or changes - including upgrading cameras.
I'm sure the next update will fix the magenta issues.
Best,
CD

Nikon D300S Unsupported Images

Just purchased the new Nikon D300s and on attempting to load images (.Nef Files Camera Raw Format ) aperture tells me the its an unsupported image - I have a Nikon D200 and its no problem with .Nef Files/
Any ideas folks?

That's really not accurate at all, since there are many programs that can do RAW conversion without any special support from the OS. Lightroom can convert D300s nefs, as can capture nx2, and several others, all on Leopard or Snow Leopard OS. The fact that Apple usually (but not always) adds new cameras to its RAW support through an OS update doesn't make it an OS function -- sometimes they've had camera raw updates all by themselves. When they do add in raw support for a new camera, their raw support applies all of Apple's programs. But then, when Adobe adds a new camera to its RAW support, that support flows through to all the Adobe programs, like Bridge, Photoshop, Elements, Lightroom, etc. In any event, it's certainly no excuse at all to say that it's harder for Apple to add in a new camera because it's "OS level" while every other developer can add it in much faster. Perhaps a better excuse is that they want to get it right, but that's no comfort to those waiting months or even years (Leica DLUX4/Panasonic LX3) for raw support.
On another note, Aperture is hailed as a pro photographer's tool. But pros today often buy new high-end cameras, and this makes it difficult to stick with Aperture as your pro tool when you have no idea when your RAW files will be supported. Nikon's new D3s is out now, pros and amateures are buying them, and none can use Aperture for the raw files. And who knows when Apple will support it.
Just my two cents.

"Unsupported image format" with my new Nikon D800E - please help.

I get this message: "unsupported image format" when I try to load photos from my new Nikon D800E. Aperture 2.1.4. Worked fine with old Nikon D300. I can get a thumbnail image in Projects, but that's it. Suggestions, please?!

Maria, the raw support for the Nikon D800E requires Aperture 3, see the technical specifications for the raw support in Aperture: D800E**, ** Requires Aperture 3 or later.
Apple - Aperture - Technical Specifications - RAW Support
You will have to upgrade to Aperture 3, to use the raw images with Aperture or shoot jpeg or use the software that came with your camera to develope the raw.
Regards
Léonie

When I try to import raw files from my nikon d600 I get the message Unsupported image format, When I try to import raw files from my nikon d600 I get the message Unsupported image format

When I import raw files from my Nikon D600 into Aperture I get a tryangle sign with "unsupported image format"

Latest Adobe DNG converter (7.2) DOES indeed convert NEF pictures coming from a D600.
Head up to Adobe's website and download the app.
You'll only miss the focus information (focus distance and focus sensors used), but you'll be able to work with raw and not rely on jpg only!

Unsupported image format message- Nikon 800D

I just purchased Aperture 3 (3.2.4) and keep getting an "unsupported image format" message when trying to download RAW images. The thumbnail images do come up- from a new 32GB Sandisk Compact Flash card. I'm using a new Lexar Professional USB 3.0 reader. The fact that the thumbnails come up make me think the problem is not with the reader.
I've tried "reprocess masters" but that doesn't change anything.   I've tried just downloading a single image, and that still gets me the "unsupported" message.
I'm using 10.7.3 on my iMac.
Apple indicates that RAW files are supported from the Nikon 800D. I was able to get metadata information and it did reference Nikon D800 with info on the lens used, aperture, speed etc.   But no image- just that nasty message.
Has anyone else had this happen and figure out why/how to get a proper RAW download?
Thanks-   Ted

OS X Lion: Supported digital camera RAW formats http://support.apple.com/kb/HT4757
You might try to upgrade to MacOS X 10.7.4. The raw support for the Nikon 800D is now part of MacOS X 10.7.4.
Regards
Léonie
P.S: if this does not help, try to register your camera with the launch services db, as described here:
Re: Getting very green tint on importing GF 1 RAW files.

Nikon D800 raw files "unsupported image format".

I've a problem with Nikon D800 raw files "unsupported image format".
I've just upgrade to mountain lion with no success.
also aperture seems the last version
only Nikon software seems to work
thank you
Andrea

Hey Andrea
sorry for the late reply. Have been on some working holidays
My setting is : typ>>>> no
bit>>>> 14
The only information, which is not transmitted is the adjustment level of the AF-finetuning
Good luck and hope it works meanwhile also with your camera
:-)) FJ

Nikon D5000 RAW "Unsupported Image Format"

Well here's another one for the Unsupported Image Format category. I just received a Nikon D5000 took a hundred or two shots in RAW format only to find after importing them to Aperture a row of thumbnails. Now if only after clicking on a thumbnail for viewing it displayed the image and not "Unsupported Image Format".

all set with adobe raw 5.4, i grabbed the converter because the plugin is a p.i.t.a. and the installer isn't very friendly if you delete the plugin and try to start over. available from the labs at: http://labs.adobe.com/wiki/index.php/CameraRaw5.4
i wouldnt expect apple to add compatibility till 10.5.8. its a big name and soon to be popular machine. so i would bet on it. but when that comes, id also bet to be a long time from now.

Nikon NEF raw pictures unsupported Image format

I have a Nikon D80, I can't see the RAW pictures of this camera in .NEF format. Aperture display UNSUPPORTED IMAGE FORMAT. What can I do?

you can search this board for D80 unsupported and get detailed instructions on how to update ...
http://discussions.apple.com/search.jspa?threadID=&q=D80+unsupported&objID=c184& dateRange=last90days&userID=&numResults=15&rankBy=10001

Intermittent "Unsupported image format" message with either CR2 or DNG

I am seeing "Unsupported image format" messages once files created by a Canon EOS 1Ds Mark iii (+stored in Canon's CR2 file format or when the same file is converted to Adobe's DNG file format+) have been imported into Aperture.
Some files will import and be viewable. However, most of the time the files are not viewable. This occurs even after updating Aperture to 1.5.6.
Is anyone else seeing problems with CR2 or DNG files created by Canon EOS 1Ds Mark iii?
Has anyone see a solution?

I think Support is confused with the Canon camera models.
10.5.1 supports 1D Mk III, but only 1Ds Mk II.
(http://docs.info.apple.com/article.html?artnum=306835
http://www.apple.com/aperture/raw/cameras.html)
I don't believe that 10.4.11 supports anything that 10.5.1 doesn't support. In fact, the docs at http://docs.info.apple.com/article.html?artnum=306297 say "Adds RAW image decoding support for the following cameras: Panasonic Lumix DMC-FZ50, Leica V-Lux 1, Olympus E-400, Olympus EVOLT E410, Olympus EVOLT E510, Canon EOS 40D" (the 1D Mk III came in the 10.4.10 update.)

Nikon D70 RAW files now get "Unsupported Image Format"

Prior to March 12th, everything was working fine with my D70 Raw files. I now get the maroon "Unsupported Image Format" (USF) when I select the images that were previously fine. They show up for a fraction of a second before I get the error. I tried rebuilding the database to no avail. I can export the RAW files and open them in Photoshop so they are OK. Also now when I import from my D70 I get the gray box instead of the image and a letterbox maroon USF message, the EXIF data still imports and is associated with the image. Help. I did upgrade to 1.1.1
Dual 1.8Ghz Powermac G5 2GB RAM Radeon X800 XT Mac OS X (10.4.6)

Well, I can't really put my finger on it. I know for sure it happened post 1.1 upgrade, but it happened with 1.0 as well (I didn't do any troubleshooting when it first happened, just re-imported and it was fine.) The last time it happened it was the last 20 images on the original CF card, mostly in succession, but there were a few images that were still able to be read okay inside of that 20 image string. I reimported from the original card (thank God I had not erased yet!) and it was fine.
At least I know to keep my originals outside of aperture, what a space wasting bummer! I don't think I have any bad RAM because I've been running for 2 years without any real problems... The minor problems have happened, I believe with very tough weather conditions (humidity) and I experienced problems on all my Macs and even at work on windows. Maybe it was sun flares or static electricity, I don't know. The other issue is that my a/c power dips to low voltage often and my UPS switched to battery. I have a better UPS which always outputs 120v even when things sag or jump.
The only other thing I can possibly think of is that I have my Aperture library on a new Seagate 300GB drive that has only been used for images and sits dormant in my system except for scratch disk and Aperture. Actually, I did use it for about a month or two mirroring my boot drive with no errors, so I think the drive is good. Grr!
Troubleshooting rare occurances without have access to trace level data *****! (At work we can take a trace dump from our equipment and the guys can see pretty quickly what happened, and if it is hardware or software issue.)
To clarify, which Dual 1.8 do you have? The June 2004 one with only 4 RAM slots, or the 2003 one that was added to the original lineup with 8 RAM slots?
Aaron

Unsupported Image Format Nikon Super Coolscan 9000 ED

I see many posts for the dreaded "Unsupported Image Format" that it seems that Apple has ignored to fix in Aperture. My images display correctly while "loading," but then I get the "Unsupported Image Format Red Screen of Death" after the loading is completed.
I tried to lift and stamp to no avail. Has anybody found a work around?
Thank you,
Tim

tgb412 wrote:
I save the files in TIFF format, and they are 460 MB. I don't think that it is a file size issue because the files open in my Photoshop CS3 without any problems whatsoever. The preview images in Aperture work some of the time. I close and reopen Aperture, and they usually come back up.
Well, that still makes it a file size issue for Aperture! You are correct, there is nothing wrong with the files, you have not exceeded any known limits of TIFF file format, etc. But as we've discovered Aperture simply can't handle files that big. (I'm not it's ever been conclusively determined whether it's a file size thing or a pixel dimension thing, but they are of course tightly linked for any given scan resolution, so it probably doesn't matter anyway.)
I'd say the misleading error message is one of the worst parts of this bug. Especially for those of us with files that are slightly smaller, which open and work for a while before doing this. Obviously the file format is supported at first! "Memory limits exceeded" would work better, or perhaps "memory leak limits exceeded"
Duncan

"Unsupported Image Format" in Aperture after editing in Photoshop?

I've had random intermittent problems with some files that I store in Aperture (I'm on 3.4.3) and then edit in Photoshop. I shoot only in RAW format on a Nikon D300 (.NEF files), and the images import fine. Some of the images I edit in Photoshop CS6. Upon saving the image in CS6 and returning to Aperture, I get a black preview image with a silver warning triangle, and it says "Unsupported Image Format". The info tab shows me that the image is a .tiff file as I expect - and what's odd is when I re-import these images from the folder they're stored in, they display fine as expected.
What gives?

All good questions, thank you for asking.
- Aperture is set up to export to 8-bit TIFF files.
- Photoshop is set as my external editor.
- To edit an image, when I'm in Aperture I right click on the image and select "Edit with Adobe Photoshop CS6"
- I don't use Layers in Photoshop, so when the image is returned to Aperture there's only the background layer.
- The images are saved in PS using "Save", not "Save As".
- I verified that the file names are .tiff rather than .tif
That is exactly what I am doing, when editing my Canon Raws in PS-CS6, and there is no problem with unsupported image formats. that should work!
and what's odd is when I re-import these images from the folder they're stored in, they display fine as expected.
Where is this folder? Are the images referenced? And if referenced, are they on an external drive? How is the drive connected and formatted?

"Unsupported Image Format" malloc error BUG

I've been having this issue for weeks now; not sure what triggered it, but lately, it happens after editing somewhere between 20 - 50 photos. It happens with files from my Nikon D1, Nikon D70, and Nikon D300. It happens to both RAW files and JPEGS.
The issue is, while going through a project, performing edits to the photos and then moving to the next one, after doing a set of photos, eventually, Aperture will give me the dreaded burgondy "Unsupported Image Format" in the main viewing window. That error will pop up for every photo, until I fix it, by quitting Aperture and restarting it; once I do that, the problem goes away, until it pops up again in another 20 - 50 photo edits.
When the error does occur, something similar to what is below gets written to /var/log/system.log. This is most definately a bug in Aperture. Obviously not everyone is running into it, but Google tells me that enough people are hitting it, so there is obviously some combination of software and hardware configurations that causes this bug to trigger. There is a memory allocation bug in Aperture. The below messages make that statement indisputable. Apple, please fix this!
May 17 09:49:01 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:49:03: --- last message repeated 1 time ---
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:27 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:51:33: --- last message repeated 1 time ---
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:46 sklarbook Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:51:52: --- last message repeated 1 time ---
May 17 09:51:52 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:52:03: --- last message repeated 1 time ---
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug

Make sure you use Aperture's "send feedback" to report this bug. Apple doesn't necessarily read these forums on a regular basis (see the TOS); they are user-to-user forums.

Nikon D300 - Unsupported Image Format - intermittently!!!

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