Nissan Altima BlueTooth and USB problems

Just picked up my 2010 Nissan Altima with Premium Sound Package (includes BlueTooth and USB). Palm P100EWW on Sprint.
Problem 1)  Bluetooth pairs and connects, allows me to make or receive calls.  However, it did not download my phone book, so I am not able to call people by saying their names.  If I say List Phonebook, it says that there are no entries to list.  Help!?
Problem 2)  I want to play music via the USB.  When I connect my Pre, the car screen says "Check Device" and will not do anything else.  Help!?
Thanks in advance,
JimR

Class action lawsuit.  I hate saying that as I think lawsuits are frivulous but ...
1) Bought my 2010 Altima in Oct. 2009
2) Non Nav System
3) Phonebook will not download
4) Phonebook works in Nav system
5) Engineer was brought in to research
6) engineer even had problems with other phones in non nav altima
7) i replicated issue and fix for the engineer in under 30 seconds
8) Fix = nav system works 100% no issues
9) Received phone call yesterday from Nissan telling me I'm FU&&ED!!!
10) requested they upgrade to nav system as that works
11) answer = I'm FU&&ED!!!

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