Nivissvc dll error in LVRT

Hi all,
I am trying to use cRIO 9082 for image processing. When I try to deploy the vis , it shows deployed with errors. When I see the Error log it shows 
LabVIEW: (Hex 0x627) The function name for the nivissvc.*:LV_AviMovieClose:C node cannot be found in the library. To correct this error, right-click the Call Library Function Node and select <b>Configure</b> from the shortcut menu. Then choose the correct function name.
04/09/2015 21:12:10.078 [error] LabVIEW: (Hex 0x627) The function name for the nivissvc.*:LV_AviMovieInfo:C node cannot be found in the library. To correct this error, right-click the Call Library Function Node and select <b>Configure</b> from the shortcut menu. Then choose the correct function name.
04/09/2015 21:12:10.098 [error] LabVIEW: (Hex 0x627) The function name for the nivissvc.*:LV_AviMovieOpen:C node cannot be found in the library. To correct this error, right-click the Call Library Function Node and select <b>Configure</b> from the shortcut menu. Then choose the correct function name.
04/09/2015 21:12:10.123 [error] LabVIEW: (Hex 0x627) The function name for the nivissvc.*:LV_AviMovieGetFrame2:C node cannot be found in the library. To correct this error, right-click the Call Library Function Node and select <b>Configure</b> from the shortcut menu. Then choose the correct function name.
04/09/2015 21:24:02.637 [error] LabVIEW: (Hex 0x627) The function name for the nivissvc.*:LV_AviMovieClose:C node cannot be found in the library. To correct this error, right-click the Call Library Function Node and select <b>Configure</b> from the shortcut menu. Then choose the correct function name.
What does these mean? Does this mean I cannot use AVI inside RT? or does this indicate any installation problems? It is urgent and any help is welcome

I too have been experiencing this problem, only with 8.2.  I have
a built application that crashes semi-randomly on my development
machine - XP blames LVRT.DLL.  I bundled the 8.2 LVRT.DLL into my
build as suggested, that didn't help.  The application thus far is
just a fairly complicated GUI with no hardware being addressed (yet)
and no external libraries being called (yet).
Insight, anyone?
Thanx.

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    ERROR => DlLoadLib: LoadLibrary(dboraslib.dll) Error 126 [dlnt.c       237]
            Error 126 = "The specified module could not be found."
    systemid   560 (PC with Windows NT)
    relno      6400
    patchlevel 0
    patchno    1
    intno      0
    make:      multithreaded, Unicode
    pid        2908
    ***LOG Q00=> DpSapEnvInit, DPStart (00 2908) [dpxxdisp.c   1093]
         shared lib "dw_xml.dll" version 1 successfully loaded
         shared lib "dw_xtc.dll" version 1 successfully loaded
         shared lib "dw_stl.dll" version 1 successfully loaded
         shared lib "dw_gui.dll" version 1 successfully loaded
    Mon Aug 09 12:14:48 2004
    WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
    ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  3878]
    MtxInit: -2 0 0
    DpSysAdmExtInit: ABAP is active
    DpSysAdmExtInit: JAVA is not active
    DpShMCreate: sizeof(wp_adm)          10528     (1316)
    DpShMCreate: sizeof(tm_adm)          2506872     (12472)
    DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
    DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
    DpShMCreate: sizeof(comm_adm)          290000     (580)
    DpShMCreate: sizeof(vmc_adm)          0     (372)
    DpShMCreate: sizeof(wall_adm)          (38456/34360/64/184)
    DpShMCreate: SHM_DP_ADM_KEY          (addr: 06440040, size: 2919328)
    DpShMCreate: allocated sys_adm at 06440040
    DpShMCreate: allocated wp_adm at 06441B58
    DpShMCreate: allocated tm_adm_list at 06444478
    DpShMCreate: allocated tm_adm at 064444A0
    DpShMCreate: allocated wp_ca_adm at 066A8518
    DpShMCreate: allocated appc_ca_adm at 066AE2D8
    DpShMCreate: allocated comm_adm_list at 066B0218
    DpShMCreate: allocated comm_adm at 066B0230
    DpShMCreate: allocated vmc_adm_list at 066F6F00
    DpShMCreate: system runs without vmc_adm
    DpShMCreate: allocated ca_info at 066F6F28
    DpShMCreate: allocated wall_adm at 066F6F30
    MBUF state OFF
    Mon Aug 09 12:14:49 2004
    EmInit: MmSetImplementation( 2 ).
    <ES> client 0 initializing ....
    <ES> InitFreeList
    <ES> block size is 1024 kByte.
    Using implementation std
    <EsNT> Memory Reset enabled as NT default
    <EsNT> EsIUnamFileMapInit: Initialize the memory 614 MB
    <ES> 613 blocks reserved for free list.
    ES initialized.
    Mon Aug 09 12:14:52 2004
    J2EE server info
      start = TRUE
      state = STARTED
      pid = 3216
      argv[0] = C:\usr\sap\SXI\DVEBMGS00/j2ee/os_libs/jcontrol.exe
      argv[1] = C:\usr\sap\SXI\DVEBMGS00/j2ee/os_libs/jcontrol.exe
      argv[2] = pf=C:\usr\sap\SXI\SYS\profile\SXI_DVEBMGS00_cgnlpt036
      argv[3] = -DSAPSTART=1
      argv[4] = -DCONNECT_PORT=1352
      argv[5] = -DLISTEN_PORT=1353
      argv[6] = -DSAPSYSTEM=00
      argv[7] = -DSAPSYSTEMNAME=SXI
      argv[8] = -DSAPMYNAME=cgnlpt036_SXI_00
      argv[9] = -DSAPPROFILE=C:\usr\sap\SXI\SYS\profile\SXI_DVEBMGS00_cgnlpt036
      argv[10] = -DFRFC_FALLBACK=ON
      argv[11] = -DFRFC_FALLBACK_HOST=localhost
      start_lazy = 0
      start_control = SAP J2EE startup framework
    DpJ2eeStart: j2ee state = STARTED
    rdisp/http_min_wait_dia_wp : 1 -> 1
    ***LOG CPS=> DpLoopInit, ICU ( 2.0 2.0 3.1.1) [dpxxdisp.c   1455]
    ***LOG Q0K=> DpMsAttach, mscon ( cgnlpt036) [dpxxdisp.c   9701]
    Mon Aug 09 12:14:54 2004
    CCMS: start to initalize 3.X shared alert area (first segment).
    DpMsgAdmin: Set release to 6400, patchlevel 0
    MBUF state PREPARED
    MBUF component UP
    DpMBufHwIdSet: set Hardware-ID
    ***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1025]
    DpMsgAdmin: Set patchno for this platform to 1
    Release check o.K.
    Mon Aug 09 12:15:33 2004
    ERROR => W0 (pid 3224) died [dpxxdisp.c   12152]
    ERROR => W1 (pid 3232) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xbf --> 0xbe
    ERROR => W2 (pid 3240) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xbe --> 0xbc
    ERROR => W3 (pid 3248) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xbc --> 0xb8
    ERROR => W4 (pid 3256) died [dpxxdisp.c   12152]
    ERROR => W5 (pid 3264) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xb8 --> 0xb0
    ERROR => W6 (pid 3272) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xb0 --> 0xa0
    ERROR => W7 (pid 3280) died [dpxxdisp.c   12152]
    my types changed after wp death/restart 0xa0 --> 0x80
    DP_FATAL_ERROR => DpWPCheck: no more work processes
    DISPATCHER EMERGENCY SHUTDOWN ***
    increase tracelevel of WPs
    killing W0-3224 (SIGUSR2)
    ERROR => DpWpKill(3224, SIGUSR2) failed [dpxxtool.c   2464]
    killing W1-3232 (SIGUSR2)
    ERROR => DpWpKill(3232, SIGUSR2) failed [dpxxtool.c   2464]
    killing W2-3240 (SIGUSR2)
    ERROR => DpWpKill(3240, SIGUSR2) failed [dpxxtool.c   2464]
    killing W3-3248 (SIGUSR2)
    ERROR => DpWpKill(3248, SIGUSR2) failed [dpxxtool.c   2464]
    killing W4-3256 (SIGUSR2)
    ERROR => DpWpKill(3256, SIGUSR2) failed [dpxxtool.c   2464]
    killing W5-3264 (SIGUSR2)
    ERROR => DpWpKill(3264, SIGUSR2) failed [dpxxtool.c   2464]
    killing W6-3272 (SIGUSR2)
    ERROR => DpWpKill(3272, SIGUSR2) failed [dpxxtool.c   2464]
    killing W7-3280 (SIGUSR2)
    ERROR => DpWpKill(3280, SIGUSR2) failed [dpxxtool.c   2464]
    NiWait: sleep (10000 msecs) ...
    NiISelect: timeout 10000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:43 2004
    NiISelect: TIMEOUT occured (10000 ms)
    dump system status
    Workprocess Table (long)               Mon Aug 09 06:45:43 2004
    ========================
    No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program  Cl  User         Action                    Table
    0 DIA     3224 Ended         no      1   0             0                                                             
    1 DIA     3232 Ended         no      1   0             0                                                             
    2 UPD     3240 Ended         no      1   0             0                                                             
    3 ENQ     3248 Ended         no      1   0             0                                                             
    4 BTC     3256 Ended         no      1   0             0                                                             
    5 BTC     3264 Ended         no      1   0             0                                                             
    6 SPO     3272 Ended         no      1   0             0                                                             
    7 UP2     3280 Ended         no      1   0             0                                                             
    Dispatcher Queue Statistics               Mon Aug 09 06:45:43 2004
    ===========================
    --------++++--
    +
    Typ
    now
    high
    max
    writes
    reads
    --------++++--
    +
    NOWP
    0
    3
    2000
    10
    10
    --------++++--
    +
    DIA
    5
    5
    2000
    5
    0
    --------++++--
    +
    UPD
    0
    0
    2000
    0
    0
    --------++++--
    +
    ENQ
    0
    0
    2000
    0
    0
    --------++++--
    +
    BTC
    0
    0
    2000
    0
    0
    --------++++--
    +
    SPO
    0
    0
    2000
    0
    0
    --------++++--
    +
    UP2
    0
    0
    2000
    0
    0
    --------++++--
    +
    max_rq_id          13
    wake_evt_udp_now     0
    wake events           total     9,  udp     6 ( 66%),  shm     3 ( 33%)
    since last update     total     9,  udp     6 ( 66%),  shm     3 ( 33%)
    Dump of tm_adm structure:               Mon Aug 09 06:45:43 2004
    =========================
    Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
    Workprocess Comm. Area Blocks               Mon Aug 09 06:45:43 2004
    =============================
    Slots: 300, Used: 1, Max: 0
    --------++--
    +
    id
    owner
    pid
    eyecatcher
    --------++--
    +
    0
    DISPATCHER
    -1
    WPCAAD000
    NiWait: sleep (5000 msecs) ...
    NiISelect: timeout 5000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:48 2004
    NiISelect: TIMEOUT occured (5000 ms)
    Shutdown server ...
    DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=3216)
    killing process (3216) (SOFT_KILL)
    DpIJ2eeShutdown: j2ee state = SHUTDOWN
    NiSelClear: removed hdl 3 from selectset
    DpDelSocketInfo: del info for socket 3 (type=7)
    NiBufClose: clear extensions for hdl 3
    NiBufSetStat: bufstat of hdl 3 changed from OK to OFF
    NiICloseHandle: shutdown and close hdl 3 / socket 456
    NiSelClear: removed hdl 4 from selectset
    DpDelSocketInfo: del info for socket 4 (type=9)
    NiBufClose: clear extensions for hdl 4
    NiBufSetStat: bufstat of hdl 4 changed from OK to OFF
    NiICloseHandle: shutdown and close hdl 4 / socket 448
    DpModState: buffer in state MBUF_PREPARED
    NiBufSend starting
    NiIWrite: write 110, 1 packs, MESG_IO, hdl 5, data complete
    MsINiWrite: sent 110 bytes
    MsIModState: change state to SHUTDOWN
    DpModState: change server state from STARTING to SHUTDOWN
    Switch off Shared memory profiling
    ShmProtect( 57, 3 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RW
    ShmProtect( 57, 1 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RD
    DpWakeUpWps: wake up all wp's
    Stop work processes...
    Stop gateway
    killing process (3172) (SOFT_KILL)
    Stop icman
    killing process (3196) (SOFT_KILL)
    Terminate gui connections
    [DpProcDied] Process lives  (PID:3172  HANDLE:472)
    waiting for termination of gateway
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:49 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process died  (PID:3172  HANDLE:472)
    [DpProcDied] Process died  (PID:3196  HANDLE:464)
    DpHalt: cancel all lcom connections
    MPI CancelAll 2 -> 0
    MPI DeleteAll 2 -> 0
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:50 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:51 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:52 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:53 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:54 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:56 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:57 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:58 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:15:59 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:00 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:01 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:02 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:03 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:04 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:05 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process lives  (PID:3216  HANDLE:440)
    waiting for termination of J2EE server
    NiWait: sleep (1000 msecs) ...
    NiISelect: timeout 1000 ms
    NiISelect: maximum fd=489
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Mon Aug 09 12:16:06 2004
    NiISelect: TIMEOUT occured (1000 ms)
    [DpProcDied] Process died  (PID:3216  HANDLE:440)
    NiIMyHostName: hostname = 'cgnlpt036'
    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
    DpConvertRequest: net size = 163 bytes
    NiBufSend starting
    NiIWrite: write 562, 1 packs, MESG_IO, hdl 5, data complete
    MsINiWrite: sent 562 bytes
    send msg (len 110+452) to name          -, type 4, key -
    detach from message server
    ***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   9927]
    NiBufSend starting
    NiIWrite: write 110, 1 packs, MESG_IO, hdl 5, data complete
    MsINiWrite: sent 110 bytes
    MsIDetach: send logout to msg_server
    MsIDetach: call exit function
    DpMsShutdownHook called
    NiSelClear: removed hdl 5 from selectset
    MBUF state OFF
    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/8
    LOCK WP ca_blk 1
    make DISP owner of wp_ca_blk 1
    DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 19)
    MBUF component DOWN
    NiBufClose: clear extensions for hdl 5
    NiBufSetStat: bufstat of hdl 5 changed from OK to OFF
    NiICloseHandle: shutdown and close hdl 5 / socket 368
    MsIDetach: detach MS-system
    EsCleanup ....
    ***LOG Q05=> DpHalt, DPStop ( 2908) [dpxxdisp.c   8460]
    Good Bye .....

    Hi,
    Thanks for the reply.
    dboraslib.dll is properly installed - I checked the registry and physical location of the file.
    The problem was : Environment variable "Path" not being set properly for the "oracle jre".
    Solution:
    After setting the path, the dispatcher started to run properly without any problems.
    Path=<Drive>\oracle\ora92\bin;<Drive>\Program files\Oracle\jre\1.3.1\bin; <Drive>\Program files\Oracle\jre\1.1.8\bin
    FYI - We are using WIN2K with SP4 and oracle DB 9.2
    Regards,
    Sridhar

  • Userform controls disappearing in Word 2013/Windows 8.1 with High-Res display - DLL error?

    I have a .dotm file with a large number of modules and userforms. Creating new documents from the template works fine on almost every computer I've tested it on (hundreds), but I've run into a setup that fails consistently.
    Two different Samsung ATIV 9's with a high res display and Windows 8 (64bit)/Office 2013 show the same problem:
    When opening a new document based on the template for the first time, it works fine. If I open the VB editor, everything looks normal, userforms are intact.
    On the second and all consecutive attempts, it throws a "Type Mismatch" error. Opening the VB Editor, I get a compile error on lines of code referencing components of the first userform (alphabetically). Opening that userform, it shows only a blank
    multi-page control, and all the other controls are missing - hence the new compile errors on controls that used to exist. If I remove that userform and save the file, the project compiles, but opening a new document from the template will result in "Word
    has stopped working..."
    I can actually reproduce this behavior starting from scratch - new blank document, save as a .dotm. Create a new userform and add a multipage control. Clicking any control in the toolbox to add it to the form will result in a "Type Mismatch" error,
    even though there's no VBA code. I can then successfully add the control to the form. But, once I save and reopen the template, the multi-page control is blank, and the other controls I put on it disappear.
    I at one point got an error from the VB Editor that it "could not open macro storage" and the included help suggested that might be due to an incorrect version of vbe7.dll.
    The only copy of vbe7.dll I could find was at:
    c:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\VBA\VBA7.1
    The dll version was 7.1.10.44
    I tried replacing that file with a vbe7.dll file from a working computer (version 7.0.15.89 from c:\Program Files (x86)\Common Files\microsoft shared\VBA\VBA7), but that just resulted in the VB editor not loading at all.
    I have tried both a 32bit Click-to-run version of Office 2013, and installing off a CD with 64bit Office 2013, both had exactly the same error.
    The reason I'm wondering if it's a high-DPI display related error is that googling about vbe7.dll errors, I came across this hotfix:
    http://support.microsoft.com/kb/2880496/en-us
    which claims it "Fixes various Visual Basic for Applications (VBA) issues with displays on high-DPI devices."
    Neither the 32bit or 64bit installer for that hotfix would run, they said there was no affected programs installed.
    My reasoning for suspecting a hardware/DLL incompatibility is this:
    1) It's not the template or the VBA code, since those work elsewhere and the same behavior happens with any file with a userform
    2) It's not the Office version, since both 32/64 bit, MSI and Click-to-run didn't work
    3) It's not Windows 8.1, since this same template works fine on other machines
    4) The first time I open the template on the affected machines, it works fine - but the template is shipped compacted and decompiled. After I open it once and then close, Word has compiled the code and corrupted it somehow, because whatever the first userform
    was in the list shows up as blank.
    5) It feels hardware-specific, since out of hundreds of machines, I've only seen this behavior on two of the same laptop model - seems like too much of a coincidence.
    Is there any chance the VBE in Office 2013 is somehow incompatible with this hardware? If that might be the case, does anyone have any idea how I'd go about testing and/or fixing it?
    Any thoughts are much appreciated.

    Hi Chris,
    Try the following.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59861.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  If you see an entry for IDT HD Audio ( or very similar IDT entry ), right click the device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.  If there was no IDT entry, just proceed below.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit - setup.exe fails due to msxml3.dll error PDApp message [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154

    If anyone is able to solve this they are a genius (or I am doing something very stupid!)
    I am trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit PC but setup.exe fails due to a msxml3.dll error.
    Following a big bundle of recent Windows 7 updates, I started getting 'bad image' msxml3.dll error messages when opening any CS5.5 master collection program (Eg Premiere / Photoshop / Illustrator / Dreamweaver). Following advice on some threads here I tried uninstalling and then using the Adobe CC Cleaner Tool to clean up install, then reinstalling from my original DVD media.
    Whenever I try using run setup.exe from installtion disc 1 the installing fails due to 'Missing files'. I have also tried dowloading trial versions and runing setup.exe fro mthe downloaded files but i still get the same message.
    I have searched the forum and others have experienced this error but none of the solutions I have found seem to be working for me - as many seem to relate to download installations whereas I am installing from original DVD media (which worked fine before on the same PC)
    These are the FATAL messages from the PDApp log
    12/11/2014 15:29:27 [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154
    12/11/2014 15:29:27 [FATAL] Setup - Could not initialize ADXML object
    12/11/2014 15:29:27 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
    The PDApp troubleshooting seems to indicate that this is caused by error in downloads but I am getting it with both original media DVD and downloads.
    I have also tried using my logon (which has admin privileges) and under our main admin account - and I get the same errors.
    Is a clean install of Windows 7 + CS5.5 my only option?
    Any help / info / advice / solutions very much appreciated! I have spent the last 2 days trying to sort this out and seem to be getting nowhere.
    Thanks.

    Thanks for the reply kglad - much appreciated.
    I have already tried that option (along with downloading files) as it was one of the solutions mentioned on other threads, but that also failed.
    Any other ideas?

  • TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

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    V/r "TRACER"
    CDR Harold W. "TRACER" Valentine, SC, USN

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

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