NJ Outage fried the FIOS box

My power went out in West Orange, it came back yesterday, but not Verizon. I was able to finally get a tech on the phone and after troubleshooting, he told me my Verizon BOX in the basement was fried by the Storm !!!!
First available appointment Nov 14th !!!!
This is ridicules. The box has a battery back-up. How does it get fried from a power outage !!!. I'm calling Comcast, if they can get me going before Nov 14th, I'm outta here. I love FIOS and everything, but lately things have been bad.I had service for 5 or 6 years now.
Anyone else got thier equipment fried by the storm ??

kal 123....the outage fried your Verizon Set Top Box? lol...I'm sorry but that it is just too funny. How in the world is that even possible? That doesn't even make sense. I'm from Belleville and I had a power outage too but my set top box is still working just the same now. I'm sorry your power was out for so long. Fortunately, mine was only out for half an hour and there were plenty of fallen tree limbs and power lines in my development.
From the way I see it, you have a few options. If November 14th is the earliest appointment you can get and you're going to wait for that, call Verizon and ask for a credit for all of those days you are without TV service. Verizon will grant that you. And when you call, ask if you can still get an earlier appointment. Maybe an earlier time slot has opened up. Speak up and mention that you're considering switching to Comcast! Verizon wants to keep your business and I'm sure you will be accommodated. In the meantime, you should ask if Verizon can just replace your set top box.
Another thought I had is that there are Verizon Fios TV stores. On the outside, they look the same as all the other Verizon Wireless stores that only carry cell phones. I'm not sure if any of them would service problems with your STB but you could call one of them to find out. You might get it resolved quicker that way. There aren't that many in New Jersey but there is the website which could help you locate one. I looked at it not too long ago and I think the closest one is in Paramus. However, I would definitely suggest calling first and asking before venturing out. Here is the website if you're interested:
https://www22.verizon.com/ResidentialHelp/FiOSTV/General+Support/Account+Issues/QuestionsOne/84843.h...
I'm not too sure that I would be buy my own battery from Radio Shack for a set top box that I am renting from Verizon.
If you ask me personally, I'm not too sure if any of the other cable companies would necessarily be better than Verizon. I think they each come with their own set of problems. Cablevision and Verizon Fios seem pretty much the same to me. lol
Good luck. I think you have to admit that in the scheme of things, it's not worth getting that upset over not having TV service for a week. It might actually do you some good and motivate you to do other things that are more interesting. Just a thought.

Similar Messages

Can electrical surges go through the FIOS ONT Box

On Sept 8th something hit my Fios line and caused loss of equipment. There were no storms or electrical outages on Sept 8th. I was at my computer online when I got a message saying that my Ethernet was disconnected. Seconds later my system shut down. At first I had thought that I had a power failure but the lights never went out. Two computer systems that were on line are totally gone. On the third computer system the onboard Ethernet port is fried. My plasma TV HDMI port 1 is no longer useable. The cordless phones which I had just purchased two weeks ago are also fried. When this happened I lost the phone service, internet, and TV. I opened the ONT box and found that all the lights were out. I then plugged in a phone to check to see if I had a dial tone at the ONT. There was no power and no dial tone. I attempted to contact FIOS repairs using my cell phone. After being on hold for 3 1/2 hours I gave up. I called my daughter to login on line and chat with a Verizon tech. After an hour wait time she got through. The earliest available appointment to come to my home was for Sunday Sept 11th. Which meant that all my services would be down for 4 days. Yesterday, Sept 10th I noticed that some of the lights that were out on the router were back on. I tried the phones but they were still out. Then I tried the TV's. I managed to get 2 of three TV's working. The High Def TV would not come on. I disconnected the HDMI cable and attached a coaxial cable and the picture came on.Went out to the ONT box and most of the lights came back on. The internet light on the router was now lit but no activity on the Ethernet. I installed a wireless card on the machine that was still running and managed to get that online. All of my systems are plugged into surge arrestors. That includes the TV's, Router, computers and cordless phones. The Verizon tech had just left my home minutes ago. The Ethernet ports on the router were fried. The router was replaced. The DVR box that was connected to my Plasma was replaced due to the HDMI ports being fried. HDMI port 1 on my plasma was also no longer working. Switched over to HDMI port 2 and the picture came back on. Anything that was attached to the 2 computer systems were also fried. The 3rd system was offline when this had happened and the only thing that was effected was the Ethernet pot being fried. The tech said that no surge could come through the fiber optic network. If that statement is true then why were none of the surge suppressors tripped. And why would I suffer all this damage. It seems to me that the surge had come through and hit the FIOS box and anything that was connected was fried. Is this possible? I need some answers to explain just what caused this. Any help would be greatly appreciated.

There is no electrical connection between the Verizon Central Office and the ONT. It is strictly optical, so there is no conductor for the surge to travel down from the Central Office. So the ONT cannot be electrically damaged from the Optical end of the connection.
However the ONT could be damaged from Coax or Ethernet end, or the ONT power supply could be 'fried' by a surge in the local power line. The Scenario is that if the surge voltage is high enough, it breaks the isolation normally provided by the power supplies in the equipment, and can propagate down the Coax and/or Ethernet cable and/or HDMI cable from either end. . In that case the ONT can effectively be 'fried' by having the surge propagate through the Coax or Ethernet (if you have Ethernet on the ONT instead of MoCA) to the ONT. It doesn't take a whole lot of energy to fry Coax or Ethernet ports on the devices.
The typical scenario is either some sort of accident drops a high tension line onto much lower voltage transmission line (this sometime happens when a vehicle collides with, and takes down a telephone pole, or large branch falls on a line). The other scenario is a direct lightning strike on the local distribution line. Either way, equipment that is supposed to see only 120VAC can in fact seen voltages in the thousand or tens of thousands of volts until the electric company's switching equipment either clear the fault, or shut down the line(s).. In either situation, considerable damage can be inflicted on just about anything electronic that was connected at the time. The energy delivered by a lightning bolt vastly exceeds the surge protection provided by any consumer surge protector.
From where you sit, whether it is the optical end that was damaged, or the ethernet/coax end of the ONT, the ONT will no longer provide service for you.
Also my experience with home use surge arresters is they cannot handle anywhere enough energy to be especially useful.
They also assume that the surge isn't 'common mode'. BTW, I am an Electrical Engineer with education in high voltage transmisson system and insulation.

Two FIOS boxes in the same room, remote issues

I have two cable boxes in my living room to enjoy the football season. my only problem is that all fios boxes have the saem remote settings.
Does any one know a way to get the two boxes working separately for under 100 bucks?

I really doubt that the original poster is monitoring this discussion any more, so I will answer your question. Yes you can have as many boxes as there are inputs on the TV. Each box can output in most of the input formats of any TV. Rf output is not available on some units. For example, my rec room TV has 2 HDMI, 1 component, and 3 composite video inputs. I could have 6 boxes attached, at least. One more, if I had a cable box with an RF output.
Now my question: Why would you do that?
I once used two DVRs on one TV because I wanted to record more than 2 channels at once and have them available to that TV. If all you want is a way to swap channels quickly, buy a remote with programmable macro buttons and program them to the channels you will be watching. you can buy such a remote for under $20. Or if you only need two channels, just use the Back button with one STB to toggle back and forth.

2nd day with fios triple play ultimate hd, caller id does not work on the sd boxes

caller id works on the hd tv. but does not on the sd boxes. both sd boxes have been activated.

Hi maggie183,
I'm sorry you are having trouble with your TV Caller ID. Have you gone through each of the boxes and made sure that the caller ID is set enabled? You would do this by pressing menu on the FiOS remote, go down to 'Settings' , from there go to 'Caller ID' and 'Check Availability'. If this has been done, what you can try to do is to power cycle your set-top boxes in one of two ways. You can pull out the power cord for 30 seconds and plug it back in or if the power cord is hard to get to, hit menu on the FiOS remote, go to 'Customer Support', then 'In-Home Agent' and finally 'Reboot Set-Top Box'. If you still are having trouble, one last thing you can try to do is to unplug your FiOS Internet router for 20 seconds and plug it back in.
If these tips do not work, please PM me and I will take a closer look into your issue.
--James
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Power Outages shut down Fios for 24 hours??

I have had Fios for a few years now, and every time that there is a power outage, even if briefly, the Fios internet goes down and will not connect after power is restored. There is then a beep from the box in the garage, and the light has then been moved to an orange color. It takes about 24 hours for the box to reset, generally the next morning it will work.
My boyfriend has the same Fios box, however when his power goes out at his home, this situation never occurs and the internet will come back as soon as power is available.
Is this normal? Is there a way to fix it. It is an incredible inconvenience and am tempted to switch just for that fact
Please help!!.

The beepin on the ONT means that it is still running on battery power, definately call the FSC (Fiber Solutions Center) if it is still beeping. They will most likely have you make sure that the outlet that the box is plugged into is getting power and no breakers were tripped. If all is ok on your end they will most likely send a technician to get this repaired.
Jim
Verizon Telecom
Fiber Solutions Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Can I send a family member to pick up a FiOS box?

I just ordered a new FiOS box to get cable in one of my bedrooms, I chose the local pickup option to save on the shipping costs. The account is in my name but I have work tomorrow so I wanted to see if I could send my son to pick it up for me, is this allowed? If so does he have to bring like a note or something?

Welcome to the Apple Community.
Can I setup Family Sharing, add her iTunes account, and share content?
No.

I have a wiring plan, but I am not sure if its covered by the FIOS installation.

I have only ordered FIOS Internet but I am thinking about getting FIOS TV soon.
I want to install the Actiontec router next to my TV, so when I get the FIOS TV, I won't have to run a long wire between the router and the box. Also, it will be very close to the ONT (about 4-6 feet). However, my desktop is in another room, and I will need a CAT5 wire installed between my computer and the router. Will that be covered in the installation?
If you can think of another workaround, please let me know.
Thank you.

Hi american5abi,
When you get Fios TV service installed, the Actiontec router will be connected to your TV box through the coax in your house. If you have a working coax jack in the same room as your computer, then you would not need any extra cables run from the router to the TV. If not, then the tech can run a coax cable to the room with the computer from a coax splitter to provide that connection.
Connecting the router in the room with the computer should end up being a lot easier then having it next to the TV and running CAT5 to your computer.
Brennoko
Verizon Telecom
Fiber Solutions Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

I have Verizon FiOS service for phone, internet and TV but I only have one TV hooked up for it for just basic cable service with no DVR and no need for widgets. Can I use an Airport Extreme as my router and not use the FiOs router?

I want to use an Airport Extreme as my router. I currently have a Verizon FiOS router. I have Verizon for phone, internet and TV. However, TV-wise, I just have a basic service for one TV with just a regular box. No HD, no DVR. Don't need access to a menu, widgets, on-demand. Can I eliminate the FiOS Router and just use the Airport Extreme and still have phone and internet?

I know that it will increase my wireless coverage in my house but will it increase the speeds?
Not sure what you are asking here. The AirPort Extreme is only going to be as fast as the Internet connection that it receives.....which is 75/75. It cannot take a 75/75 connection and make it go any faster.
If you locate the AirPort Extreme in an area where you need more wireless signal coverage, the AirPort Extreme would deliver 75/75 in that area. But, keep in mind that the AirPort Extreme must connect to the FIOS router using a permanent, wired Ethernet cable connection.
If you are asking if the AirPort Extreme can wirelessly connect to the FIOS modem router, and extend the FIOS wireless network, the AirPort Extreme would not be compatible with a FIOS product for that purpose.

Why isn't there an option to record future shows using the HD box linked to a Multi room DVR setup?

I have a multi room DVR in my livingroom and HD boxes in my 2 bedrooms. Currently if you are viewing a program on one of the HD boxes you are able to record the live program you are viewing as the HD box will enable your DVR to record that show.
Why hasn't FIOS enabled the settop boxes that are part of a multi room DVR setup to be able to record future shows? Needless to say, if I am lying in bed at night and see something in the program guide airing at a future date I really don't want to get out of bed and walk to the living room, turn on the TV and DVR and then program that new recording.
If I have missed something and you can do this please let me know. Otherwise FIOS should add this to their customer's wish list and enable recording for future times on the HD boxes that are part of your multi room DVR system!

You can already do that. Highlight the show in the guide and press the record button. You should get a pop up with the option to Set Reminder or Record on your DVR. If it doesn't check your DVR to ensure that availability is extended to the STB you are using.

You can bridge the Fios Quantum Gateway Router

Long story short. I could not figure out how to disable SIP on the Fios Gateway Router and some my Intercom Video Door station in use by my Control4 uses SIP. The router was causing conflicts and Control4 advised that SIP needs to be disabled on the router. Disabling SIP is a very common answer to people using IP based video conferencing or VOIP phones. That left me with 2 choices. Get the Fios Quantum Gateway to bridge and install my own router where SIP can be disabled, or get rid of Fios and use an ISP that does not require a combo "modem"/router. I didn't want to give up on Fios so easily. My installation was new and I am happy with the uptime and performance. I spent 2 days trying to get my Fios Quantum Gateway to Bridge. I am writing this up so that someone else doesn't have to live the pain I've lived. First up, after multple days of looking, their are limited instructions on getting the Fios Quantum Gateway router to bridge. The instructions you can find are for the Actiontec router. It's "almost" the same router but not 1:1. Most step by step guides say that the steps for the Actiontec will work for a FIos Quantum Gateway. That's not inaccurate, but isn't fully accurate either. Their are steps involved in the Acitontec instructions that do not apply to the Fios Quantum Gateway. First - this link is the baseline instructions I found that mostly work: http://www.dslreports.com/forum/r27666920-How-to-Make-Actiontec-MI424WR-Revision-I-Rev-I-a-Network All credit to the authors that came before me. I didn't discover these steps. I hijacked them and tested them with some revisions for a Fios Quantum Gateway router. I take not credit or responsbility for any action you take based on my post. It "works for me" and continues to work after 24 hours. My please note that I am using Coax/MoCa from the ONT to the Router and that Ethernet was not an option. I am going to repost the steps verbatim, but add some notes along the way where my experience was different in bold. I highly recommend you read the entire thing one time before starting with the step-by-step. You can replace the word Actiontech with Quantum Gateway in the below. Their are subtle differences in termonligy between the Acitontec and the Quantum. If you see a step in the guide and can not follow because your Quantum doesn't have the same display, you must find the nearest equivelement or ignore it entirelly. First get your Router and Actiontec set up like so: ONT -> Coax -> Actiontec Coax Port -> Actiontec LAN Port 1 -> My Selected Router WAN Port. Unplug the cable from the WAN Port, but keep it nearby. I was actually in LAN Port 1 on the Quantum Gateway but I don't think it will actually matter.
Now we need to obtain the WAN MAC address of each Router device.
For the Actiontec go to: Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax). Here you should see the MAC Address, write this down on a paper or something. This is critical. You need to do this. Without the clone, I was unable to bridge. Note that I did not have to STAY cloned. I just had to clone until the lease expired even though I believe I had released the IP successfully. For your own router: You need to look this up yourself. The ASUS RT-N56U (w/ custom firmware) has a spot that just displays my WAN MAC address for me. I'm using an EdgeRouter from Unfi. Nobody can help you here except the forums for the router you are using because how you do this is different from router to router (generally speaking.)
Once you have both of these pieces of information, it is time to start.
1. Hardware Reset Actiontec Router I wouldn't do this. I didn't. I would actually save a copy of the configuration you have on the router before going any further, in case you have to hardware reset and restore your router.
2. Log into Router using [ admin/password ].
3. Change admin login info and set a different password. There should be a link on the side.
4. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Address – Setto 192.168.x.1 where x is not used on your LAN – Apply
*NOTE*: Upon changing the default gateway IP of the Actiontec from 192.168.1.1 to 192.168.x.1, you will need to [ ipconfig /release ] and [ ipconfig /renew ] from Command Prompt, so your computer can quickly reconnect to the Actiontec. I changed this to 192.168.0.5 because my DHCP starts at 50. The Fios default is 192.168.0.1 and not .1.1.
5. Log back in to Actiontec router with new IP and new password you previously set.
6. Top Menu – Wireless Settings – Side Menu – Basic Security Settings – Wireless Off – Apply 7. Top Menu – Firewall Settings – Side Menu – General – Minimum – Apply
8. Top Menu – My Network – Side Menu – Network Connections – Advanced 9. Top Menu – My Network – Side Menu – Network Connections – Broadband (Coax) – Settings – Release – Apply
*NOTE*: If your IP address is not released properly you will need to wait 2 hours for your lease to expire or you’ll need to call Verizon Tech and get them to restart your system.
10. Broadband (Coax) – Settings – IP Distribution – Disable – Apply 11. Broadband (Coax) – Settings – DNS Server – No DNS Server – Apply 12. Broadband (Coax) – Settings – IP Address – No IP Address – Apply
13. Top Menu – My Network – Side Menu – Network Connections – Network (Home/Office) – Settings – IP Distribution – Disable – Apply 14. Network (Home/Office) – Settings – DNS Server – No DNS Server – Apply 15. Network (Home/Office) – Settings – UNcheck Box to Left of Wireless – Apply
*NOTE*: The old guide will tell you to uncheck the box to the left of “Coax” here. Unfortunately, in the Rev. I, Ethernet and Coax are stuck together as “Ethernet/Coax” and you can’t split the two. If you uncheck the box to the left of “Ethernet/Coax”, you will lose connection with the Actiontec Router and you will be forced to hard reset and start all over again.
16. Network (Home/Office) – Settings – Check Box to Left of Broadband (Coax) – Apply 17. Network (Home/Office) – Settings – Check STP Box to Right of Broadband(Coax) – Apply The Quantum Gateway didn't have an STP box to uncheck. I ignored this step with no adverse effects. 18. Network (Home/Office) – Settings – Network – Broadband Connection – Apply
19. Top Menu – Advanced – MAC Cloning – Set Mac of Device – Broadband (Coax) Using the information you gathered at the beginning: a. Set the WAN MAC of your selected Router to the MAC address listed here. b. Set the Address here to the WAN MAC of your selected router that will be connected to the Actiontec to avoid conflicts.
20. Plug the cable from Actiontec LAN Port 1 to your Routers WAN Port. Your router should be getting a WAN IP from Verizon. Test to make sure your WAN is established and that you can connect onto the internet, browse pages. Run a speed test to make sure everything is peachy.
*NOTE*: If your router did not get a WAN IP, you have a problem. I would recommend trying to re-trace your steps to see if you missed anything or just start all over and hard reset. :\
21. If everything worked out fine, connect a cable from your Router’s LAN Port 4 to the Actiontec LAN port 4. Again, I was using Port 1. But it shouldn't matter. I haven't tried other ports.
22. Power cycle your STB if you wish. You should see your STB show up in your DHCP list and it should be getting VOD/Widgets. This wasn't neccessary for me as I don't use Verizion TV service. Your millage may very. -V

NOTE: about bridging the Quantum Gateway G1100 Information about this is in DSLReports.com - Verizon FiOS FAQ. SEE: Verizon Online FiOS FAQ -> 3.2 Moca -> Can I get an ethernet connection in a room with only coax? There is a list of instructions for bridging routers, but the Verizon Quantum Gateway is not included there. Follow down the instructions and at step 2.5 here is added information that is not in the FAQ yet.
Instruction 2.5...
2.5a) The Verizon Quantum Gateway G1100 is slightly different from the Actiontec MI424wr. If your primary router's broadband connection is provisioned over coax, you need to disable the remote router's coax WAN connection to prevent it from attempting to become the primary router. If your broadband connection from the ONT to your primary router is ethernet, this step may be unnecessary.
Click on the MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
If you’re using the Verizon Quantum Gateway G1100 as the remote router the Network Connections panel will show Broadband Connection (Ethernet/Coax) instead of Broadband Connection (coax).
Click on Broadband Connection (Ethernet/Coax)
The next panel displays Broadband Connection (Ethernet/Coax) Properties as its title. There is a Disable button at the top of the panel. There is also a Settings button at the bottom of the panel. You will come back to the Disable button.
Click on the Settings button.
The next panel displays the same title as the prior panel: Broadband Connection (Ethernet/Coax) Properties
In the middle of the panel next to the heading Enable/Disable Coax Link: there is a button labeled Disable.
Click on Disable.
Click on the Apply button at the bottom of the panel.
You will be taken to the Broadband Connection (Ethernet/Coax) Properties panel that you saw before.
At the top of this screen there is a button labeled Disable
Click on Disable
Click on the Apply button at the bottom of the screen.

How functional is the FIOS smart TV app?

this isn't really a problem but more of a question that I can't for the life of me seem to find. In a few months, I will be moving to a new house that has FIOS service in its area My dad has FIOS at his house and it is like the best service ever, for sure I'm gonna get it. But what I really wanna do is not use a cable box in all my rooms. For instance I want to be in my bedroom and not have to see a tv and a box an NO I WILL NOT USE NETFLIX. DirecTV has something similar to this. FIOS does have an app for samsung smart TVs and I've heard mixed reviews about them. I don't care how bad it is cuz it will improve in the future. What I want to know is, can you pull up a channel guide? Can you somehow turn on the TV and have the FIOS app instantly loaded? Can you just put in channel numbers and it will go there or do u have to go through a channel selection menu like xbox? Can you also hit INFO? i can't find any of these answers and just want to know please

App works pretty well.
It carries around 70 channels.
TV governs wether or not you can auto start app (most do not).
Doesn't have a guide and you can't enter channel numbers.
You basically get a list of channels.
Have to scroll to the one you want.
Can hit info to get some info on the current program.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Do I still need an STB to receive the FiOS Local Only service on a NTSC TV?

Unfortunately, due to the failing economy, I am considering downgrading my FiOS Essentials package to just the Local Only package ($12.99 vs. $47.99 per month). Would I still need to rent a Set Top Box to receive FiOS local only channels on a NTSC set? If so, does it need to be my current Standard Def. box or would the cheaper Digital Adapter do the job? I presume that a basic digital-to-analog converter box would not work with FiOS, even on just local channels. I would appreciate any help anyone can offer. Thanks.

BlurryEyed wrote.... I presume that a basic digital-to-analog converter box would not work with FiOS, even on just local channels.
I assume you are referring to the converter boxes that are part of the government coupon program and the answer is they won't work with FiOS. Those boxes decode ATSC (terrestrial modulation method) and FiOS uses QAM.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

DVDs and FIOS boxes

Is it possible to hook up my Blu Ray / DVD player to the FIOS DVR and be able to watch the DVD on TV? It seems it should be simple, but it is not going well. As FIOS box does not have HDMI in port, have had to use yellow, red white video/audio cables to connect the two. Any thoughts?

skaltenmark wrote:
Is it possible to hook up my Blu Ray / DVD player to the FIOS DVR and be able to watch the DVD on TV? It seems it should be simple, but it is not going well. As FIOS box does not have HDMI in port, have had to use yellow, red white video/audio cables to connect the two. Any thoughts?
Please disconnect that cable as soon as possible - you may damage either the STB or, more importantly to you, your blue-ray player. The component connections on th back of the DVR are OUTPUTS. There are no active video inputs on any of the Verizon boxes (component, S-Video, or composite).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

HT4415 Enrolling iPhone 5 in the SCEP box - validating the iPhone's factory built-in certificate

Hi,
What certificate should I import into my SCEP box such that my iPhone 5 can be enrolled into the SCEP box environment?
My SCEP box does not have a proper root cert/trustpoint to validate the sender.
Certificate signed the device's HTTP POST to SCEP box:
      Version: 3
         SerialNumber: 11196933441347668591170
             IssuerDN: C=US,O=Apple Inc.,OU=Apple iPhone,CN=Apple iPhone Device CA
           Start Date: Fri Sep 14 17:23:11 PDT 2012
           Final Date: Mon Sep 14 17:23:11 PDT 2015
            SubjectDN: CN=A7299C78-A40E-4E04-9F33-2540CE5AA557,C=US,ST=CA,L=Cupertino,O=Apple Inc.,OU=iPhone
           Public Key: RSA Public Key
            modulus: b369a33b713c2782039808b9522cb4c5be148dd45a7715bffec539eabdf6bcf637fa872cb0cf687 a04d85d27360f16e65e30d10700bb9204664b2974ffac4ec8cba36618c4909e4832d2726bcf7af41 3503df3e27f241e0cbf95d448332d8706681290a9997d5bc0fa2b21b0f2b6f53ff43d68d555eee0c a479f2b44f32bd4d9
    public exponent: 10001
Signature Algorithm: SHA1WithRSAEncryption
            Signature: 9222b4731fed8f29574ec1355f9bc80a6f2a6a3a
                       411c95d36aeda06b2406bb25f10216b3fe14f841
                       bd31f431bf5139cabc11158ca9fa92098fab34ee
                       018e0516f9622f6a690799f2e566ee42a89fed38
                       a75ee2a94af02f5cde9c9e1e4e16b895f5a7c872
                       3ccc2448f3136c94b51bc406ea066583ed3adc8d
                       f798679934cc91a3
       Extensions:
                       critical(false) 2.5.29.35 value = DER Sequence
    Tagged [0] IMPLICIT
        DER Octet String[20]
                       critical(false) 2.5.29.14 value = DER Octet String[20]
                       critical(true) BasicConstraints: isCa(false)
                       critical(true) KeyUsage: 0xa0
                       critical(true) 2.5.29.37 value = DER Sequence
    ObjectIdentifier(1.3.6.1.5.5.7.3.1)
    ObjectIdentifier(1.3.6.1.5.5.7.3.2)
                       critical(false) 1.2.840.113635.100.6.10.2 value = NULL

different countries and even different carriers use different frequencies when it comes to LTE
http://www.apple.com/iphone/LTE/
if your carriers or the carriers who operate in your countries use different LTE frequencies then your iphone support then you will never get it to use LTE

Fios boxes in basement,common area biber laid,sales still says fios not available!

So 18 months ago, they came through and lay fiber optic in our common areas.
They installed the junction boxes in the building basement. (garden style condos)
Still sales has no record of fios available at our address.
Building next to mine has it.
What gives!!!

Community association gave them permission (thats why they came out and tore up the common areas)
Yes, I believe its an error in the database. And here lies the catch 22.
I can't get anyone to check into it... because its not in the database.
I try explaining it to the service rep like this:
"Here is what probably happened, they came out and laid the wire and then either forgot to finalize the work order, or lost it. Can you please call engineering and have management follow up on the work that was performed in the 9400 block of fairfax blvd in the 22031 area code?"
The response I get is, "We don't have any way to get in touch with engineering"

NJ Outage fried the FIOS box

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