NME-WAE-502-K9 doesn´t want to boot
Hi.
I have added a new NME-WAE-502-K9 in one of our remote Cisco 2811 routers. This module doesn´t boot, and it seems to be in a loop trying to boot. I´m trying to find documentation about how to proceed with this kind of situations and this kind of network modules, but don´t find anything helpful. Please, could you give me a help?
router #service-module integrated-Service-Engine 1/0 status
Service Module is Cisco Integrated-Service-Engine1/0
Service Module supports session via TTY line 66
Service Module is failed
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
[Resuming connection 1 to 1.1.1.1 ... ]
ServicesEngine boot-loader>
ServicesEngine boot-loader> reboot
Rebooting !ÿNmi Npx0 Dly P92 Sha0 Kbd0 Cmos Pci Dma0 PrtB Tim Exp Rfsh Geom
Initializing memory. Please wait. Mem0 Mem1 Ebda Sha1 CacheE Admgr1 Memmgr1 Adm
grEbda Media LowBios Brd2 Cache0 Driver PostDrv Dma1 Irq1 Vec Brd4 Time0 Kbd1 Sp
eed Com Vid0 Par PciEnum Vid1 Redir Brd6 Com KbdBuf SMM
General Software Firmbase[r] SMM Kernel 1.3.2 Feb 11 2005 11:51:07
Intel(R) E7320 Performance Development Platform
EIST: Enhanced Intel Speedstep Driver, V3.0.
EIST: Copyright (C) 2003-2006 General Software, Inc.
EIST: Built Mar 3 2006, 14:49:27
UsbHid Pwd Msg0 Msg1 Cache1 Mem2 Prot Cache2 Flg Siz0 Msg2 Ata Dsk Npx1 Apm Err
Dbg Enb App MemReduce MemSync1 Ext MemSync2 PciRom MemSync3 Setup Time1 Mfg Brd8
Com Admgr2 Cfg Brd10
DDR2 Memory 1023 MB with ECC detected
Intel(R) Celeron(R) M processor 1.00GHz
BIOS ISE 5.00, Build date: 05/05/06
System Now Booting ...
Force to boot from Primary Boot Loader ...
704 832 968 1040 1172 1184 1196 1208 1220 1228 1240 1260 1276 1288 1304 1320 133
2 1348 1368 1380 1644 1784 2060 2204 2344 2860 3376 3640 3904 4168 RSA decrypt r
eturned:33
a2f9b14f5b559e31560726525c22077b
Booting from Secure primary boot loader..., please wait.
[BOOT-ASM]
Please enter '***' to change boot configuration:
got meta list size: 2, 23, 70, 244
file opened: (hd0,1)+1, -1, -1
file closed: (hd0,1)+1
file opened: (hd0)1+255, -1, -1
file closed: (hd0)1+255
Unable to boot imageÿNmi Npx0 Dly P92 Sha0 Kbd0 Cmos Pci Dma0 PrtB Tim Exp Rfsh
Geom
Initializing memory. Please wait. Mem0 Mem1 Ebda Sha1 CacheE Admgr1 Memmgr1 Adm
grEbda Media LowBios Brd2 Cache0 Driver PostDrv Dma1 Irq1 Vec Brd4 Time0 Kbd1 Sp
eed Com Vid0 Par PciEnum Vid1 Redir Brd6 Com KbdBuf SMM
General Software Firmbase[r] SMM Kernel 1.3.2 Feb 11 2005 11:51:07
Intel(R) E7320 Performance Development Platform
EIST: Enhanced Intel Speedstep Driver, V3.0.
EIST: Copyright (C) 2003-2006 General Software, Inc.
EIST: Built Mar 3 2006, 14:49:27
UsbHid Pwd Msg0 Msg1 Cache1 Mem2 Prot Cache2 Flg Siz0 Msg2 Ata Dsk Npx1 Apm Err
Dbg Enb App MemReduce MemSync1 Ext MemSync2 PciRom MemSync3 Setup Time1 Mfg Brd8
Com Admgr2 Cfg Brd10
DDR2 Memory 1023 MB with ECC detected
Intel(R) Celeron(R) M processor 1.00GHz
BIOS ISE 5.00, Build date: 05/05/06
System Now Booting ...
Force to boot from Primary Boot Loader ...
704 832 968 1040 1172 1184 1196 1208 1220 1228 1240 1260 1276 1288 1304 1320 133
2 1348 1368 1380 1644 1784 2060 2204 2344 2860 3376 3640 3904 4168 RSA decrypt r
eturned:33
a2f9b14f5b559e31560726525c22077b
Booting from Secure primary boot loader..., please wait.
[BOOT-ASM]
Please enter '***' to change boot configuration:
got meta list size: 2, 23, 70, 244
file opened: (hd0,1)+1, -1, -1
file closed: (hd0,1)+1
file opened: (hd0)1+255, -1, -1
file closed: (hd0)1+255
Unable to boot imageÿNmi Npx0 Dly P92 Sha0 Kbd0 Cmos Pci Dma0 PrtB Tim Exp Rfsh
Geom
Initializing memory. Please wait. Mem0 Mem1 Ebda Sha1 CacheE Admgr1 Memmgr1 Adm
grEbda Media LowBios Brd2 Cache0 Driver PostDrv Dma1 Irq1 Vec Brd4 Time0 Kbd1 Sp
eed Com Vid0 Par PciEnum Vid1 Redir Brd6 Com KbdBuf SMM
General Software Firmbase[r] SMM Kernel 1.3.2 Feb 11 2005 11:51:07
Intel(R) E7320 Performance Development Platform
Hi Nicolas, thanks for your response. Your suggested procedure is fine for NME-WAE. However I think our NME-WAE is crashing before to reach BOOT-PHASE3 as described in procedure, so I don´t know if i have to go ahead with sysimg images. Anyway, I have been testing with diferent sysimg versions, and I always obtain the same result: I obtain "corrupted netboot image" error
ServicesEngine boot-loader> show config|
IP addr: 1.1.1.9
Netmask: 255.255.255.0
TFTP server : 1.1.1.1
GW IP addr: 1.1.1.1
eth int: external
Default boot: chainloader
Bootloader Version: 2.1.15.22
Bootloader Name: WAAS_BOOTLOADER
Default Helper-file: waas-4.4.5d.5-k9.sysimg
Default bootloader: secondary
External i/f media: copper
ServicesEngine boot-loader> boot helper/
Invalid signature hdr
imgaddr[0]: 0x67, g
imgaddr[1]: 0x31, 1
imgaddr[2]: 0x64, d
imgaddr[3]: 0x31, 1
imgaddr[4]: 0x78, x
imgaddr[5]: 0x0,
imgaddr[6]: 0x0,
imgaddr[7]: 0x0,
imgaddr[8]: 0x0,
imgaddr[9]: 0x0,
imgaddr[10]: 0x0,
imgaddr[11]: 0x0,
imgaddr[12]: 0x0,
imgaddr[13]: 0x0,
imgaddr[14]: 0x0,
imgaddr[15]: 0x0,
imgaddr[16]: 0x2,
imgaddr[17]: 0x0,
imgaddr[18]: 0x0,
imgaddr[19]: 0x0,
imgaddr[20]: 0x64, d
imgaddr[21]: 0x2>, .
imgaddr[22]: 0x6>, n
imgaddr[23]: 0x0,
imgaddr[24]: 0x??????98, ˜
Corrupted netboot image detected ServicesEngine boot-loader> boot helper/
Invalid signature hdr
imgaddr[0]: 0x67, g
imgaddr[1]: 0x31, 1
imgaddr[2]: 0x64, d
imgaddr[3]: 0x31, 1
imgaddr[4]: 0x78, x
imgaddr[5]: 0x0,
imgaddr[6]: 0x0,
imgaddr[7]: 0x0,
imgaddr[8]: 0x0,
imgaddr[9]: 0x0,
imgaddr[10]: 0x0,
imgaddr[11]: 0x0,
imgaddr[12]: 0x0,
imgaddr[13]: 0x0,
imgaddr[14]: 0x0,
imgaddr[15]: 0x0,
imgaddr[16]: 0x2,
imgaddr[17]: 0x0,
imgaddr[18]: 0x0,
imgaddr[19]: 0x0,
imgaddr[20]: 0x64, d
imgaddr[21]: 0x2>, .
imgaddr[22]: 0x6>, n
imgaddr[23]: 0x0,
imgaddr[24]: 0x??????98, ˜
Corrupted netboot image detected
any idea?
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Please advise if you know how to solve this issue.
I'm attaching "show tech-support" output from the router, and also a screenshot of the rear side of the router.
Thanking in advance, Udi Dahan.Hello Ehud,
Looks like this could be hardware issue. Do you see the power on the NME module when you put it in?
There could be two problems:
1. The NME-WAE-502-K9 is bad. Try putting this in a different router and see if it shows up to make sure the NME module is good.
2. The SM-NM-ADPTR is bad. Try to use different adapter with NME module and see if that shows up.
3. The router slot itself is bad. try putting the adapter and NME module in different router to verify if it works.
If nothing above works, you may want to open up a TAC case for RMA creation. -
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Hi,
Is it possible to migrate ACNS to WAAS in NME-WAE-502-K9? I only find this document http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v413/aow/guide/acnsvbguide.html and it is said, the image only supports WAE. If this possible, could you provide the guidance to migrate it? ThanksHi,
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enter choice: 0
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Please enter the local IP address to use for this interface:
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Please enter the netmask for this interface:
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Please enter the IP address for the FTP server where you wish
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[Enter Directory on server (e.g. /)]: /
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Here is the configuration you have entered:
Current config:
IP Address: 10.1.13.2
Netmask: 255.255.255.240
Gateway Address: 10.1.13.1
Server Address: 10.107.193.240
Username: username
Password: *********
Image directory: /
Image filename: WAAS-4.4.1.10-K9.sysimg
Attempting download...
Downloaded 15821824 byte image file
A new system image has been downloaded.
You should write it to flash at this time.
Please enter 'yes' below to indicate that this is what you want to do:
[Enter confirmation ('yes' or 'no')]: yes
Ok, writing new image to flash
.................................................................................. done.
Finished writing image to flash.
Enter 'reboot' to reboot, or 'again' to download and install a new image:
[Enter reboot confirmation ('reboot' or 'again')]: reboot
Restarting system.
Step 5 After the module reboots, install the .bin image from an HTTP server:
NM-WAE-1# copy http install 10.77.156.3 /waas WAAS-4.4.1.10-k9.bin
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here are my comments:
Can I use two NME-WAE-502 for a point-to-point WAN, one as edge and one as core ?
There is no restriction where to install them but these are design mainly for branch offices, my suggestion is to give your best guess and estimate number of users, applications, bandwidth and take the time to check the design guides as well. Request assistance to your Cisco Partner too.
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I hope this helps and you get your PC back up and running!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward. -
Nme-wae not registering with CM
I am using version 4.1.3.55 and when I try to enable cms on the nme-wae-502 it shows the message bellow, what is strange is that when I put version 4.0.17 with the same config then it registered with CM with success. But I need the 4.1.3 working on it, I have other wae's with same version working fine just one with this issue.
(config)#cms enable
Registering WAAS Application Engine...
Sending device registration request to Central Manager with address X.X.X.X
Failed to contact CDM X.X.X.X(TIMEOUT). Please check connectivity with CDM device and status of management service on CDM.
register: Registration failed(512).
cms: unable to register node
FAILED to enable management servicesHi Dstol,
i also have problem like that, my device success pinged the CM but failed to register. I try to execute command cms database delete, and also re enable cms, but shown error like :
Registering WAAS Application Engine...
Sending device registration request to Central Manager with address xxx.xxx.xxx.xxx
Failed to contact CDM xxx.xxx.xxx.xxx (Unmarshaled: 9001). Please check connectivity with CDM device and status of management service on CDM.
register: Registration failed(512).
cms: unable to register node
FAILED to enable management services
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