NME-WAE-502-K9 & RME

Question

The NME-WAE-502-K9 shows as an unknown device type in RME. The SysObjectID returns as .1.3.6.1.4.1.9.1.1210; however, the RME supported device table says it should be 1.3.6.1.4.1.9.1.823. I have confirmed the device credentials are correct. The inventory & config archive are working. What do I need to do to ensure RME recognizes the NM correctly?

Answer 1

Hi Drew,
     Very interesting.  I'm actually working with another customer at present who has both nme-wae-502 and nme-wae-522 devices, and both of these are returning sysObjectID 1.3.6.1.4.1.9.1.823 (ciscoNmWae) , which according to the LMS 3.2 Supported Devices documentation is correct - http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html.
In my investigation of this other problem I did come across 1.3.6.1.4.1.9.1.1210 (ciscoNmWae502) & 1.3.6.1.4.1.9.1.1211 (ciscoNmWae522) but couldn't explain why the different sysObjectID's
From my customer I see :
Cisco Wide Area Application Services Software Hardware Version: nme-wae-502-4.0.23.4
Cisco Wide Area Application Services Software Software Release 4.0.23 (build b4 Apr 20 2009)
AND
Cisco Wide Area Application Services Software Hardware Version: nme-wae-522-4.1.3a.32
Cisco Wide Area Application Services Software Software Release 4.1.3a (build b32 Jun 18 2009)
You are seeing :
Cisco Wide Area Application Services (WAAS-UNIVERSAL-K9) Software Release 4.2.1 (build b38 Jun 16 2010)
Version: nme-wae-502-4.2.1.38
So what I think has happened here, is that in the later release of WAE software that you are running, the new sysObjectID's have been introduced to uniquely identify the nme-wae-502 and nme-wae-522.  Unfortunately these new sysObjectID's are not recognised by LMS/RME hence it's showing as an Unknown device type in RME.
I'll need to lodge a request to have support for these new sysObjectID's added to LMS.  Not sure how long this will take before it becomes available though.
Derek