No 3G on all apps but on the internet browser
Hello everyone,
I am asking your help today because everything I have done was unsuccessful!
I just changed my network provider in Belgium, from Proximus to Mobistar.
I made that change and I now have a plan including internet data, which I did not have before! I have, of course, the "add-on" to be able to use the data on a blackberry as it is a different network!
The 3g works just fine on the internet browser, even before I registered my blackberry online with its IMEI and PIN numbers. But none of the applications requiring internet (facebook, twitter, whatsapp) work!
It works fine with wi-fi but not on 3g!
I restored my phone completely yesterday and reinstalled the apps, still same problem!
They say something like "Your plan does not include that kind of connection. Please connect to wi-fi or contact your service provider to update your plan"
Anyone has a guess on the problem?
Thanks a lot
Aurelien1304
aurelien1304 wrote:
Earlier today, I was in a coverage area and I noticed something really weird... I could acces my internet browser on my BlackBerry (I went on google, wikipedia...) but the status for BlackBerry Internet Services was "Not connected".
Hi Aurelien
May be your account is not properly configured with BIS , If your device is showing Not Connected even in a good coverage area then again you have to contact Mobistar to know if the problem is with your account or the problem is on there side .
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