No 5.1 surround. Only L,R,and sub working, can't find setting to adjust

. I read the knowledge base and it said go to start -> all programs -> creative
but creative aint there.
I think if I can find the creative settings then I'll probably be able to figure it out from there.

I have sound blaster li've, this one http://us.creative.com/products/prod...206&product=50
I had it installed by a reputable local computer company so it's unlikely that it was installed incorrectly, allthough there is a chance. I don't think I have the CD so can I download the software from somewhere?
What should I do?

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