No access iCloud mail

Hi,
Have not had access to my ICloud mail for 12 hours now !!! Have talked to nice people att Applecare several times but they cant find any solution. 12 hours is a really long time and I feel quite disapointed. Does anyone else have any idea of any solution?

It's down for me as well, however this is one of those server-side situations where Apple just has to figure out what is going wrong and fix it.  There isn't a solution per say that any of us can do but wait it out.  It's annoying, but these things happen.  Remember, they have a huge event tomorrow which might be contributing to this outage.

Similar Messages

  • Login error when trying to access iCloud Mail

    I am receiving the following error when trying to access iCloud Mail. All other iCloud services are functioning.
    IS FATAL
    true
    APPLICATION NAME
    mail
    TITLE
    Mail could not be loaded
    MESSAGE
    There was a problem loading the application due to a possible network error or missing resources. Please try again.
    LOG
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: MAIL in main()
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.User object
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: -->  Request 1:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688,  headers: Content-Type=text/plain,  body: (omitted)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc1473:dispatch('load content')
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
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      Status:0
      Request:/wm/preference
      Wmsid:null
      Redirect Count:1
      Timeout Redirect Count:1
      ResponseText:
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
      wmsid: null
      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: ,
    this._redirectCount: 1
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <--  Response 2:  0  (72ms),  headers:   body: (empty)
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: retrieveResponseError:
      ServerPreferencesDataSource.retrieveResponse
      error:-1/0
      guid:serverPrefsGuid
    Tue, 10 Mar 2015 12:39:58 GMT:  ERROR: Bootstrap error: Preferences.RefreshError
    TYPE
    server
    APP STATECHART
    SC.Statechart:sc1030
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.springboard.displayingSpringboard.springboard
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    15B.169e9f7
    TIME
    Tue Mar 10 2015 07:40:01 GMT-0500 (CDT)        (1425991201489)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
    DSID
    103705688
    ENVIRONMENT
    PROD
    RECENT LOG MESSAGES
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: Creating local CK.User object
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1425991198034/1
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      params: {"locale":"en-us","timeZone":"US/Central"}
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: SC.Object:sc1473:dispatch('load content')
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      Status:0
      Request:/wm/preference
      Wmsid:null
      Redirect Count:1
      Timeout Redirect Count:1
      ResponseText:
    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: -->  Request 2:   POST to https://p03-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=523F12B2-FC11-4D72-952C-A9AA1C424022&dsid=103705688,  headers: Content-Type=text/plain,  body: (omitted)
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    this._redirectCount: 1
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    Tue, 10 Mar 2015 12:39:58 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1425991198034/1,httpStatus: 0,round trip time: 71ms, wmsid: null
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      ServerPreferencesDataSource.retrieveResponse
      error:-1/0
      guid:serverPrefsGuid
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    After activatin iCloud, my dotMac account wouldn't retrieve mail anymore. It kept saying that my username or password were not good. No matter how many times I tried, I couldn't restore the service.
    Here's how I got it working again.
    Apparently my 6 letter password is no longer acceptable. You need to update it to an 8 letter password that includes numbers and capital letters.
    So I went to https://iforgot.apple.com and asked to reset my password.
    Because I could still get my emails logging into iCloud with Safari, I responded to Apple's email, and created a stronger password.
    Than I updated the passwords on my computer's Mail program, iPhone, and iPad (and of course everything else, iTunes, etc.).
    That was it!
    Everything works as normal again, I even was finally able to synchronize calendars over different computers again.
    Try it out, it could be your issue as well.

  • No Longer Possible to Access iCloud Mail on Third Party Mac

    Something has changed recently. It is no longer possible to access iCloud mail on a third party mac via web browser
    This afternoon, I tried to do so on my daughter's iMac - and the system wanted me to set up iCloud rather than letting me access Mail (or any other iCloud services for that matter) instead. Tried different browsers, change of login account on the computer. All to no avail. Have to set up iCloud on the computer. Which means either logging my daughter out, or creating a whole new identity for the purpose. This entirely defeats the notion of the simple webmail interface - and indeed makes Pages, Calendar, etc inaccessible unless on your own computer, or one that you have used to set up an iCloud account. Not something that you want to do in an internet cafe or an airport lounge.
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    Apple, this was one of the advantages of iCloud that I, as a regular traveller, have found useful in the past. Today I have wasted well over an hour on something that is clearly an error in the logic of how people will be using iCloud - possibly a "feature" of Mavericks?
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    Nic

    Excellent, well done. I have to say that talktalk were useless, they repeatedly sent me instructions for setting up an emil account and did not seem able to understand that it was the login that would not work. Thank you.

  • Cannot access iCloud mail

    I cannot access Icloud mail on my Macbookpro or my IPad. It worked intil about a week ago. Nothing has changed.
    The message is that the password is wrong. How do I correct this or chandge Icloud mail password?

    I can login to Icloud and access allthe other features.
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  • Can't access iCloud mail or contacts from PC

    I can't access my iCloud emails or contacts from my home PC (Windows 7). iCloud.com either returns an error message or else fails to respond at all.
    All other sites I try are behaving normally, so it would appear to be an iCloud problem rather than anything at my end.
    Here is the error message I get from iCloud:
    "Mail could not be loaded
    "There was a problem loading the application due to a possible network error or missing resources. Please try again.
    "Details
    "By clicking 'send to Apple' you agree that Apple will collect and use this information..."
    I have tried this many times. I either get this error message, or else nothing at all happens. All other web sites work fine. I have no other problems with my PC in any application, so this is almost certainly a problem with iCloud. Until it is solved, iCloud is nearly useless to me, as I can only use it from one device, my iPad. On my PC, I reach iCloud by clicking on the link within the iCloud application.
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    Today this worked for the first time on my PC, at last. Had just updated iCloud software to version 2.1.2 - could this have affected the operation of the web site on my computer? Seems odd. Anyway, nice that it finally works. Suggest others who have the same problem try this.

  • Cant access iCloud mail, and it won't remember my password on iPhone

    Hello,
    I cant access icloud through my web browser, it keeps saying:
    ORIGIN
    server
    TYPE
    error
    BUILDNUMBER
    1FCS29.34215
    TIME
    Tue Nov 15 2011 11:23:32 GMT+0000 (GMT)        (1321356212070)
    HOST
    www.icloud.com
    USERAGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/535.8 (KHTML, like Gecko) Chrome/17.0.938.0 Safari/535.8
    PRSID
    75076771
    RECENTLOGMESSAGES
    Tue, 15 Nov 2011 11:23:27 GMT:  DEBUG: MAIL in main()
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    Also, iCloud keeps forgetting my password on iphone and makes it unable to collect email...
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    Yes, fortunately it suddenly started working again. I'm not really sure what (if anything) I did. In any case I used the password reset function on http://iforgot.apple.com/ a few times, maybe that's what fixed the problem in my case.

  • Can't access iCloud mail

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    You need to change iCab's configuation so it presents itself to iCloud.com  as a Desktop Browser so it lets you access the full iCloud.com.
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    Hello Alex,
    Your problem appears to be different than what I experienced, which was a complete inability to access iCloud mail.  That issue is resolved for me now.  Here's what I did, but frankly I don't know why this worked. I'm not sure if it was all a coincidence and that the iCloud fix was rolled out to different countries at different times.
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