No access to App Store

When App Store launches i get this message. "unable to find and connect to agent. Is it running?" I can not sign in to my account. I have an IMac and running 10.6.8.

If you have restored your macbook, there is not alot you can do because that is the only option in this state.
Sorry if I sound stupid, but I dont really know that much, my alternative is to take the Macbook to a genius bar at a Apple store, they can repair it but it will cost if it is not under warranty.
Or maybe someone else can suggest a alternative to do this, the link to the genius bar is:
http://concierge.apple.com/reservation/gb/en/techsupport/
Good Luck.

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