No access to Enturage application folder after installing Office 2004

Question

I´m not sure this this the right forum, but when I ask Microsoft Enturage people, this is a Mac Tiger security/permission problem, and when I ask Apple people this is a Microsoft Enturage problem, so I don´t know.
So,my issue: I have just reinstalled my HD, using "archive & Install". After the installation, I installed Office 2004. Everything works fine (Word, Excel etc) extept for Enturage, I cannot run the application. The message I get after klicking the icon is:
"You do not have write access to the Enturage applocation folder.To run Enturage you must have the administrative user remove the Identities folder from the application folder."
I have an admin-user. I have not changed user (only me and the admin) during installation.
The reason for reinstalling my Mac was solely because of Enturage-problems, and now, after all this effort, it will still not work! This can make a person go insane!
I am not a very technical person, and will be very greatful for all help!
Sitara

Answer 1

Did you shut down the database before moving files?I didn't move any files, I just copied some files to the other node.
Can you connect in sqlplus?Yes that was possible. I also had a connection to the database using TOAD.
After looking for the problem together with a colleague I've found out that I had to add some more listening addresses. The problem was that my nodes node1 and node2 have the IPs 10.10.10.2 and 10.10.10.3 but the virtual server of the cluster which forms the database oracledb for the clients runs on 10.10.10.103. So there was the name for e.g. node1 in the configuration files but also the IP-address 10.10.10.103 which the system couldn't resolve. After adding all possibilities using the Net Manager and after restarting the services it worked fine. At least until now. I haven't tried everything yet... I will go on tomorrow... thx so far.