No Activation and No Help

I was due to have my broadband activated yesterday having transfered from anither ISP. I received my text message at about 9am and then waited until midnight, rebooting the router several time but no connection.
I have spent most of the day today talking to a call centre who have had me run through identical checks on several ocasions. Each time they conclude that there is a fault at the exchange. Then they call be back to say BT Wholesale found no fault and my broadband is working - But it isn't.
Can anyone offer some guidance on who I might contact to get me out of this loop and get the issue resolved. I realy don't want to be waiting for months as some of the unfortunates have on this forum.
Thank you in anticipation.

Looks like still not activated. Need to go back to CS and complain
08001114567
http://bt.custhelp.com/app/answers/detail/a_id/44266/~/what-do-the-lights-on-my-bt-home-hub-4-mean%3...
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Hi Bob
With all due respect I think you are missing my point.
I'm aware that on Apple devices bought in UAE these apps are blocked and theres nothing that can be done there. My device is bought in the UK so it has Facetime and it worked fine.
I know categorically that iMessage works in Dubai without issue for almost everyong I know on an iPhone, I also know from seeing it that Facetime + VPN works as this gives your device a UK IP.
My question is not the obtaining of these apps but why even with a VPN mine are not working when others in Dubai are?
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No Activation and No Help

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