No activation code delivered with new computer

Question

Please I am not that computer savvy so please be gentle with computerspeak! 3 weeks ago I had a brand new T440 Thinkpad delivered via courier. What ensued is a series of enormous mishaps.
It was meant to arrive pre-loaded with Microsoft Office Home and Business 2013 and Adobe Acrobat. On calling the Australian support number I was advised there should have been an activation code in the box. THERE WAS NOTHING. I called Customer support again (a misnomer given the 45+minutes one has to wait to speak to someone). I was advised by the Customer Service person to download the trial Office 365 off the net and that the Post Sales Supervisor would call me. That didnt happen.
In the mean time because I was desperate to start work I called in a support service who incorrectly advised me that the Microsoft package had been pre-installed and that the computer was operating off that system. I have now received a notification  to say my subscription for the Office 365 is due to expire!! We called Lenovo on Friday afternoon and were assured someone would call within 24 hours - NOTHING. Today I sat on the phone and called - 50 minutes later someone answered and I was passed backwards and forwards. I eventually drove to the Lenovo offices in Chatswood only be told no-one could help me. Apparently the activation code has to be sent from China. No-one there seems to believe I did not receive the activation code. I cannot be without my computer while I wait for this ridiculous situation to be resolved. I need the product from Lenovo that I paid for in good faith. No-one seems to bother. Does anyone have some advise on how I can get the product I paid for BY TOMORROW????

Answer 1

It is already that way, (tools, Options, remember passwords for site, is checked) but not working. In my old computer there was a pop-up or icon from Firefox asking me if I wanted the safe the sign-in passwords, but that is no longer there.