No address bar up top to enter website address, also I don't see File, bookmarks, etc tabs

My wife's laptop (Window XP) does not show any website address bar up top and the tabs for File, Edit, Bookmarks, etc are missing. I can't figure out how to get them to show up. I tried downloading the most recent version of Firefox, but it did not work. I was thinking about uninstalling firefox and reinstalling, but wanted to check beforehand.
Thanks!

See [[menu bar is missing]], it shows how to restore the menu bar and other toolbars.
The [[Back and forward or other toolbar items are missing]] article may also help.

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