No ANI for Dialer IVR campaigns but present every where else.

Hi,
     I'm running ICM 7.5 with CVP 7.5.
I have a few Dialer IVR campaigns and I'm not getting the ANI passed on to CVP.
I'm getting it in the t_Termination_Call_Detail table and in the Dialer_Detail table but for some reason it doesn't seem to present when the call makes it to the CVP script.
on an ICM SET node i'm doing:
variable: user.microapp.ToExtVXML[]
array index: 2
value: concatenate("ani=",Call.CallingLineID,";dnis=",Call.DialedNumberString)
On the CVP side I'm set to receive it as a session data.
I get a value for dnis and I'm using this same process in my inbound scripts and it works but for some reason it doesn't work for the dialer IVR scripts.
thanks

Got it.  I'll test that now.
I'm new to CVP so let me ask you something just so I can understand better:
Before you said to "
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
Don't use a wait node as that is unsupported in CVP" but if this is to be done before it gets to CVP, how does using an ICM Wait node affect the CVP application?
thanks

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