No app reviews in iTunes??

I am using 64 bit version of iTunes 10 under windows 7. There are no app reviews, stars, etc in the app store for any of the apps. Can anyone shed light as to why ?

I asked apple support about this yesterday, and here is their reply:
+After reading your email, it is my understanding that you can no longer see reviews for apps in iTunes. My name is Ray, and I can certainly appreciate your desire to see the reviews for apps again, so I will gladly assist you.+
+I also see that reviews for apps are no longer showing up in the iTunes program. I do however see that you can still see the reviews in the App Store on your device. I would like to take this time to suggest that you submit feedback to try to get the reviews back into the iTunes program (I will also submit this feedback). I encourage you to use the iTunes Feedback page to submit your comments:+
+http://www.apple.com/feedback/itunesapp.html+
+Thank you for being a valued member of the Apple family, Jay. Your efforts to share your feedback are very much appreciated. I welcome your reply if you have any further questions or concerns. Have a fantastic day.+
Sincerely,
Raymond
+iTunes Store Customer Support+
But they are back now, in any case.

Similar Messages

Problem with app review in iTunes

Hello.
We’ve got a reject for our DPS application due to the following reason:
======== just copied reject reason here: ==========
We found that your app offers In-App Purchase(s) that can be restored but does not include a “Restore Purchases" feature to allow users to restore the previously purchased In-App Purchase(s), as specified in the “Restoring Purchase Products” section of the In-App Purchase Programming Guide
"Users restore transactions to maintain access to content they’ve already purchased. For example, when they upgrade to a new phone, they don’t lose all of the items they purchased on the old phone. Include some mechanism in your app to let the user restore their purchases, such as a Restore Purchases button."
To restore previously purchased In-App Purchase products, it would be appropriate to provide a "Restore" button and initiate the restore process when the "Restore" button is tapped by the user.
======== just copied reject reason above ==========
This is our new application and we planned to make some first issues free for customers.
As we know the “Restore Purchases" button will be automatically appeared in the application when we start to sell our issues, but we can’t do it for a while.
How we can get “Restore Purchases" button in the application without paid issues published?
Please help us.
Thank you.

There's no way to do this. If the app is new and has never been released to the app store then I suggest publishing a folio as retail so that it appears in the app and Apple can complete their validation; then, prior to releasing the app republish any of your folios as free.

I can no longer leave an app review in the iTunes store

I can no longer leave an app review in the iTunes store.
After I sign in, and want to leave a review I get the following message: "You must own this item to write a Customer Review. In order to write a Customer Review for this item you must have purchased or downloaded it."
I used to be able to write and edit my reviews which I have done! But now I can't anymore even though I have bought and/or downloaded several apps. iTunes won't let me write a review anyway.
Any help is appreciated.

I have the same problem (for Mac and iPhone apps) and contacted Apple about this.
The English speaking support said it is a known error and that they are working on a solution. The German support however (which I contacted first, unfortunately) gave me a refund of the apps I wrote them as an example. They told me I should buy them again – which is not possible, since the MacAppStore then gives the message "You have already purchased this app..." Ironically, for one of the two apps I was finally able to write a review, even at this point it wasn't listed in the purchased apps list anymore.
I've never asked for a refund, and it's causing me more trouble than I had before: now I cannot update these refunded apps anymore (since they are not listed in the "Purchased" list). So I have to check manually if there is a new update (comparing version numbers) and then delete the app and "purchase" it again. Of course I would simply buy the apps from the developer directly, however, they are MacAppStore only.
When I asked the AppStore support about a solution for this problem, they said it's technically not possible to write reviews for refunded apps (? yes, of course they were not really reading what I wrote them. I guess support at Apple is done by Siri now) and gave 10 free iTunes songs.
I think reviews are very important for both customers and developers and it's not just a minor inconvenience, but a serious problem; what is especially disturbing, is that it's not the same for all apps: for Pixelmator, I had no problems to post a review, for Jumsoft's "Relationship" it doesn't work, for some apps it worked immediately, for some after a few weeks, for some never.

How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account

How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account

Click the none option for your credit card when you review your apple id

Apps review I wrote on my iphone is not showing up in iTunes store but can be found in my iTunes account.

I have this problem for over a year and it really frustrates me.
I tried contacting iphone and itunes support and was thrown to different departments but ended up with nothing fixed. Does anyone know how to fix it?
1. Can't submit reviews on iPhone like when I first started using my iphone - use temp fix to get around it , as suggested by members in apple support community - Put no star rating, after pressing submit - it has a pop up asking me for my star rating - and i submit rating then - at least with this method, the reviews are submitted - but I no longer have review submission sent confirmation anymore.
2. My new reviews NEVER show in iTunes store anymore - not under the App page. Nonetheless, if I go to iTunes store and go to my account - my reviews are there. But it seems like my rating and review itself are not shown on the itunes store anymore - when it used to show shortly after review submission. There are times I go back to the app after a week and I still don't see my reviews.
I don't feel good about this coz my reviews and suggestions are never read by the app creaters and seemed like my insight with the app or good/bad experience with the app do not matter.
Please help~!

After researching for a few years, every now and then, writing numerous emails to Apple different departments with no helpful response, I finally see that my reviews are in fact showing up on iTunes now. Very happy.
As written in some other posts, there is a delay with review posting, and reviews are probably read and screened to filter out junk fake reviews. I remember when I first got my iphone a few years ago, review posting seemed to be immediate, but perhaps they have changed the process and now it involves a review process.
If you encounter the same problem, but are able to see your review that you submitted when you click the "Write a Review" button, after a few days or months (don't know how long it takes for it to go through the process), check for your review on iTunes>>Account>>Reviews and Ratings - see your review date, go to the App and sort by most recent - so it will be sorted by submission date and see if your review is there.
Furthermore, I do feel frustrated losing long reviews when the submission is unsuccessful, eg if you did not submit a rating, always copy your review first before submission so that you can paste it and resubmit in case your review didn't go through!
Hope this helps all of you who love Apple and care to have your voice and opinion heard!

When i try to log into my app store and iTunes and the message keeps coming up saying review your account what does this mean and what should i do

i just got my mac book pro and i am trying to log into my app store and iTunes and i try to log in and it keeps saying you need to review your account what does this mean and what should i do

Please provide the full text of the message and describe at which point in the login progress it is displayed.
In the meantime, make sure you're logging in with the same Apple ID and that the new computer is authorized with that iTunes account.

ITunes app reviews loaded with SPAM, no way to report

I've noticed lately that many recent app reviews are simply spam messages for "Free iTunes Giftcards." Whenever I fill out the "Report a Concern" form and then click the "Submit" button, nothing happens. It won't submit the report.
What is Apple doing to stop these fake "reviews?" How are we supposed to report them if Apple has disabled their "Submit" button?

Here are several apps targeted by just one person, all done today:
Google Search
Bump
Groupon
eBay
Apple Store
QR Read for iPhone
Temple Run
Cut the Rope: Holiday Gift
The Weather Channel
Facebook
Pandora Radio
Twitter
Solitaire
Pocket God
Zombie Highway
360 Panorama
Asphalt 6: Adrenaline
Nike+ GPS
Alarm Clock Pro
Flashlight
Tuneln Radio Pro
Doodle Jump - BE WARNED: Insanely Addictive!
Cut the Rope: Experiments
MotionX GPS Drive
There are just the first few of the apps, there are dozens more from this one account. All of the reviews read "Free $10 iTunes gift card!"
In the Bejeweled 2 + Blitz reviews, the three most recent ones are "Free $10 iTunes gift card," "Free $10.00 iTunes Giftcard," and "FREE MONEY" -- all from different persons, and all posted while I was typing this reply.

HT5622 Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade.

Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks

I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.

Reviews in iTunes app store are all in german. i speak english

but i live in switzerland.
i need to select switzerland as country for billing information.
dear apple, little switzerland has four official languges. not everyone speaks german.
i don't want to see reviews in german. i can't read them. how can i break the relationship between country and language?

Are you referring to the Customer Reviews? iTunes doesn't distinguish which language is used by the customer in writing the review so it can't filter out those you don't want to see. In fact someone could write one review and use many languages in it, but it seems those that speak German are the most vocal in the Swiss store.
This is also a user forum. Responses are from other users of Apple products. It is mainly for other users helping you with a problem that they can fix. If you want to give feedback to Apple select Provide iTunes Feedback from the iTunes menu from within the iTunes application.

Getting an error "The app's distribution certificate is invalid" while submitting for review in itunes connect.

I have encountered this error while "Submitting for review" in iTunes connect.
I have uploaded binary 10 days back, my metadata got rejected by apple, i have encountered this error while submitting the metadata again.
Please help me understand what it meant.
Thanks,

I got the same error now. How did you fix it?

I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534

Can I download free apps from the iTunes store, without submitting a credit card number?

I've tried to download free Apps from the iTunes store several times. It tells me to login, so I do. Then it says "This Apple ID has not yet been used with the iTunes Store. Please review your account information." When I click Review, then I click continue, I Agree to the terms and conditions, then it wants me to enter my credit card number! BUT ITS FREE!!!!!

Hi..
Try here > Create an iTunes App Store account without a credit card
Apple verifies your account information with every transaction whether paid or free media.
Select None ...
FYI... the None option is not available in all countries.

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

Has anyone else managed to speak to a human being in the App Review team

I have had my app rejected twice on the basis that they think all the functionality can be incorporated in an epub format even though the epub format explicitly can't support what my app does. But every time I try and contact the team, it is only allowed via email (with very long waits for responses) and I just a standard script response, e.g
"2.21: Apps that are simply a song or movie should be submitted to the iTunes store. Apps that are simply a book should be submitted to the iBookstore".
Even when I appealed I just got the same script back and I keep being told that I can't talk to a human being.
Has anyone actually managed to speak to a member of staff in the App Review Team and could you give me some advice as to how I can do this. The process has been dragging on and all I need is a 10-minute discussion with a human being,
Thanks,
Dave

Thanks KT.
I did get a phone call after a few days and it did end up as a useful conversation.
I do think though that there should be contact numbers so that developers can actually ring a named individual in the App Review Team. I was really surprised that the Apple switchboard said that they were unable to connect incoming callers to specific teams or members of staff. As a Customer Service experience it seems pretty poor.
Anyway, the member of staff in the Review Team was helpful and we are making some of the suggested changes and resubmitting the App.
In terms of ePub functionality, it actually can't do everything the App can do as there is no way within an ePub of changing navigation based on whether you are using an iPhone or iPad. There are a lot of things you can do (in fact you can build an HTML5 app within an ePub if you want) but whether an ePub format is appropriate for all the things you can do is another matter. That is a discussion for another day ...

HT204266 How does one write an app review

How does one write an app review? I don't see anywhere to enter one in the store

On the left Sidebar, it's under Devices when you connect iPhone to computer iTunes.
If iPhone not recognise on Mac iTunes :
Mac: http://support.apple.com/kb/TS1591

No app reviews in iTunes??

Similar Messages

Maybe you are looking for