No apple ID found AND already in use??
So I just made a new apple ID. I go to log in and it says wrong password...
I try to reset my password and I get nothing, it's been 7 hours. Then I tried to find my apple ID (using my email), what comes up says:
"No Apple ID found.
We can't find an Apple ID matching the information you provided. You may have entered a name that doesn't exactly match our records"
I try to sign up again and a message came up saying:
"This email address is already in use or you may already have an apple id associated with this email address. Please try again or sign in using your existing apple ID."
What am I supposed to do? I tried to reset my password using my email and nothing shows up in my inbox. I try to reset my password using my info and it says my birthday is wrong.
Hello RyuuseiBaku,
My Mum is experiencing exactly the same problem. I have been in touch with apple but am getting passed around several departments. I think in the meantime I'm going to set her up with a new email address but this doesn't seem very satisfactory.
I think some kind of email address reset is what is needed but there doesn't seem to be a useful way into the apple help system to get to the right people.
If anyone finds a way to do this, please could they share it - I for one would be most grateful.
Thanks,
Simon
Similar Messages
-
Apple ID email address already in use
Whenver I try to make an Apple ID account with my main email (Hotmail), it always says that the email address is already in use. I am currently using my Gmail address as my Apple ID. I've tried recovering my Apple ID through security questions but it always says the birthdate that I entered is incorrect. When I try to send a recovery email I never receive one. When I try to find my Apple ID, no results show up. The only time I remember using my email to sign up for something associated with Apple was when I was setting up my MacBook. It asked if I wanted to receive newsletters, notifications etc from Apple and I entered my Hotmail email for it. Don't know if that's the problem.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Is the email address being used in the account of another Apple ID that you have? -
HT4367 Apple TV stops,reads already in use
Watching a movie from Amazon Prime. 26 minutes into movie,it stops. The IPad screen is still showing the movie,but our TV shows the ITunes movie screen. The airplay shows that I am back to "IPad". When I try to go to the Apple TV ,mirror and renter number( which is the same number I used", it states that Apple TV is already in use by someone else. I tried to close out my iPad and go out and back in again, no change. Help!
Kathy"iTunes is not available at this time message": Is this because you are using a Home Sharing setting in iTunes or are you using the Apple TV by itself.
Are the films downloaded or are they streaming? -
I had an awful time getting apple to accept my username and my credit card but finally got it to accept and purchased facetime App .It downloaded correctly and put an Icon on my toolbar,but would not operate as it said my email address was in use by another ID. So I have inadvertently created 2 ID''s . My question is how do I get rid of the one so that I can use Facetime on the latter ceated one? thank you very much, Tom
Go to Settings>iTunes and App store and sign out of existing account and sign into the one you want.
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
Hi,
I have my situation using my mini ipad, lately I have noticed that I couldnt log in tru my email account and apple ID account. But if go surf through safari and log in within these two accounts it accepts and have no problem with it.
Everytime I try to log in from the settings it always says please check network connection and try again, but my broadband was perfectly working when I surf or use my different gadgets.
Please I need some advice what to do with my problem.
Thanks,
Roddog:-)Hello, Roddog.
Thank you for visiting Apple Support Communities.
I would need some clarification on the issue to better assist you. It sounds like you are either having an issue with your mail account or connection to the iTunes Store. I will include a couple basic troubleshooting articles to get you started.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Cheers,
Jason H. -
^^ that's the question... Want to delete the current and start over with the one I've already created, but want to keep all my songs and apps. Is it possible?
You can have apps and music from multiple IDs on your computer or your phone, but you will need the password for each one to install updates or to reload the content. You cannot merge the content from one ID into another, however.
-
How do you pair an apple wireless Keyboard and Mouse to use at the sametime?
1. I paired an apple keyboard but it's not fully functioning? 2. How do I add a second device(mouse) its not discoverable?
Even if you could pair a wireless mouse, you would use it for what?
-
Please help. I changed my apple id password and now cannot use facetime and my icloud continues to prompt me for my password and I continue to give it but, I repeatedly am prompted for the password unless I cancel the icloud. I have tried changing my password back to the password I had before and this did not work. I have tried to use another e-mail address for facetime and had verified that e-mail address and this did not work. I do not know how to fix this problem. I have thought about changing my apple id but am not sure how I would be able to carry over the same credit card number to the new apple ID. I loved my Mac book Pro because I could facetime my boyfriend while I am working away and now I cannot. I am starting to hate Mac.
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
-
A lost my remote control for apple tv. I want to use my phone as a remote but the applications can' pair with the Apple TV device , how can I pair them without remote?
Setup for remote app: http://support.apple.com/kb/ht1947
Specifically:
Set up Apple TV (2nd and 3rd generation)
On Apple TV, select Settings from the main menu.
Select General > Remotes > Remote App. If Home Sharing isn't set up on your Apple TV, you should turn it on.
Apple TV (2nd and 3rd generation) uses Home Sharing to stream content from your iTunes library on your computer to your HDTV. If you connect your Apple TV to your iTunes library using Home Sharing, you can use Remote to browse and play content from any iTunes library in the Computers section of your Apple TV. You can also use Remote to select between available speakers to enhance your audio and video experience. -
I get a message that my e-mail address is already in use when trying to set up sync account
I wanted to change my sync account to use my new e-mail address and I get the message that my e-mail address is invalid and already in use.
How can I proceed?Same problem, even tried a password reset. But no join
-
In the iPhone, please explain the requirements in settings for Apple id, iPhone and iCloud
You can use 1 unified Apple ID for iTunes so you don't have to repurchase apps. That part is fine.
For iCLoud/iMessage/Facetime you should each have a unique ID so the 2 phones will be separate and you won't accidentally erase each other's content and overwrite settings, nor will you get the others messaages by mistake. -
Okay so when I try to download apps on my phone a totally different Apple ID that I've never used before popped up. I've already tried settings under apps/iTunes and signed into my own apple account. But even doing so my apple Id won't show up
Try this:
Open the iTunes app, select the Music tab, then scroll all the way down to the bottom. Here you can sign out of any current Apple ID and sign into a new one. Good luck!
And just in case there is another Apple ID linked to your account you can check at http://appleid.apple.com. -
When I try to login to Face time and Imessage, (on my iphone 4) it tells me to put my apple ID and password but then tells me that the email is already in use. How do I fix that?
im having the same problem so how is this suppose to help
-
I need some help I set my IPhone up yesterday and now I am trying to set up my IPad but I only have one Itunes account and one email but the IPad error message states "The apple ID is already being used" I dont know how to get passed this and my family and I only have one account and we all have IPhones now I dont want them to update if we cant all use the same account. Please help with ideas!!!
Try here:
http://support.apple.com/kb/HT4895
Apple IDs and iCloud) -
On the Update Apple ID screen to use ICloud, I get a red message that email address is already being used. It does not accept my email address? I do not understand what the screen is asking me. Is this because I am using the apple ID on a netbook for this note or what.
Is there a way to bypass this screen if I don't want to use ICloud? I don't want to screw up the original setup of my imac. If I could get to the desktop, then I would know what OS and programs are in my machine.Hi, hopefully you've called Apple on this... you have 90 days free phone support.
Maybe you are looking for
-
Inbound idoc MATMAS - find userexit to map extension
Hi ! I have an inbound IDOC MATMAS04 with a specific extension. I need to map the fields of the extension : some of them into an append of MARA, some others into characteristics. <b>I can't find the user exits I need.</b> I guess there are 2 of them.
-
Extracting data from multiple tables using DB connect
Hi, I am having different tables which are having the same structure in oracle database but there names are different.Now i have only one datasource at BI side.This datasource shld extract data from the tables dynamically.How can i do it using
-
I have various users logged in as guests to a shared drive I have connected to my imac. I have carbon copy cloner auto shutdown at night after a back up but sometimes users are still connected and hence my mac gives a prompt saying that there are co
-
The complete error message reads: Error getting license. License server communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 I have contacted the company that I got the downloadable file from, and they say it is an Adobe problem. Does anyone know
-
I need help figuring out what happened to an App I purchased and it doesn't show on my iPad. It shows up in the general settings under apps, it show up when my iPad is hooked up to my PC. I need Help