No apple ID found AND already in use??

So I just made a new apple ID.  I go to log in and it says wrong password...
I try to reset my password and I get nothing, it's been 7 hours.  Then I tried to find my apple ID (using my email), what comes up says:
"No Apple ID found.
We can't find an Apple ID matching the information you provided. You may have entered a name that doesn't exactly match our records"
I try to sign up again and a message came up saying:
"This email address is already in use or you may already have an apple id associated with this email address.  Please try again or sign in using your existing apple ID."
What am I supposed to do?  I tried to reset my password using my email and nothing shows up in my inbox.  I try to reset my password using my info and it says my birthday is wrong.

Hello RyuuseiBaku,
My Mum is experiencing exactly the same problem. I have been in touch with apple but am getting passed around several departments. I think in the meantime I'm going to set her up with a new email address but this doesn't seem very satisfactory.
I think some kind of email address reset is what is needed but there doesn't seem to be a useful way into the apple help system to get to the right people.
If anyone finds a way to do this, please could they share it - I for one would be most grateful.
Thanks,
Simon

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