No Apple ID in App Store

We bought a 2e hand MacBook Air and we want to use the App Store for upgrading to Maverick. In iTunes our Aplle ID is oke in the App Store they told us the PC is not ours. How can we connect the pc wit our Apple ID. The MacBook wasn't stolen we allready check it.

The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.

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How can I change the default apple ID for app store. I bought the macbook from my school when I left and I'm the ID in place of mine is the computer departments one. How can i change it to mine?? Thanks

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http://support.apple.com/kb/ht5621

How do I remove old e-mail address/apple id from app store app

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You cannot transfer any purchases made using the old Apple ID to the new one. Either you repurchase them under the new Apple ID or see if Apple can transfer them for you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

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I am unsure what to do I cannot get into my apps account in order to upgrade it. HELP PLEASE!!!!!!

It's the Apple ID that app was purchased with.

No category for Apple's new App Store?

I was hoping to ask a question regarding Apple's new App Store, or make a suggestion in that regard. But there doesn't even appear to be a category about the App Store under the Discussions at all. When will Apple include Discussions on the App Store?

The App Store is listed under Snow Leopard, 10.6.6 http://discussions.apple.com/forum.jspa?forumID=1432

How can I delete older apple ID on app store?

I have bought a second-hand macbook pro, the old owner removed his account and created a new one for me. I did a clean new install of OS and added my appl ID, but app store doesn' allow to update apps. when it asks to insert my ID the space for the username is already filled with older owner's ID and there's no way to modify it.
this is the situation
thanks for helpers, sorry for my bad english!

iWork has never come preinstalled on Macs. New Macs bought after 1 OCT 2013 qualify for a free download of the iWork apps.
Macs have come with iLife for free for years. The iLife apps that came on that Mac were on a DVD if it is an older Mac that came with OS X Leopard or Snow Leopard and the original owner was supposed to give you the Install DVDs that came with the Mac. Or if it is a newer Mac that came with OS X Lion, Mt Lion or Mavericks, they iLife apps were Mac App Store versions and they are registered to the original owner, so you can't update them.

I can't create apple ID in app store

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Contact iTunes support, they're the ones who can help you figure the issue out.

Every time when i try to sign in my apple id in app store is show me unkown error

every time when i try to sign in my apple id in app store is show me unkown error

Asked, answered and marked as "Solved" at: https://discussions.apple.com/message/23456497#23456497#23456497

HT204053 I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "

Hi,
I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "
Thanks.

http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun!

On my iphone 5 ios8, i have an apple id for App store and a defferent id for Icloude. i forgot the pw for the icloude id. how can i reset or delete icloude ?

on my iphone 5 ios8, i have an apple id for App store and a defferent id for Icloude. i forgot the pw for the icloude id. how can i reset or delete icloude ?

Greetings chaimba216,
After reviewing your post, I located an article that can help with resetting your iCloud password:
iCloud: Change your iCloud password
Your iCloud password protects the privacy of the information (such as your email) stored in iCloud. Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You should regularly change your iCloud password to protect your information. Your iCloud password is the password for the Apple IDyou use to sign in to iCloud.
Important: If you use the same Apple ID for iCloud as you do with other Apple services such as the Apple Online Store, iTunes Store, App Store, or to purchase products in iPhoto or Aperture, changing your iCloud password also changes your password for these services. Make sure you sign in to those locations using your new password.
Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
For more information, see the Apple Support article Apple ID: Changing your password.
After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
On a Mac: Choose Apple menu > System Preferences, then click iCloud.
On a Windows computer: Open iCloud for Windows.
In your email apps: Check the help provided for the email apps you’re using.
If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode.)
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

I have problem to adjust my apple id with app store and before there was submitted another apple id?

I have problem to adjust my apple id with app store and before there was submitted another apple id?

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I have the same problem. I downloaded Yosemite in a user account not realizing that installing it in the useraccount would install it to all accounts.
I went back to my admin to install it there. When I try to install it it uses the Apple ID for my user account, not the one I want to use. I went back to delete the download in the user account and I can't delete it without using my admin username and password, however my admin username and password will not work for anything in the user account but it always works when I use it in the admin account.
Does it matter which Apple ID I use to install Yosemite? I'd rather use mine but it will only accept my wifes.

Hi, i cant verfiy my email or apple id or app store i try to verify it and it takes me to change my password and wont even send me a email

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Do you remember the old Apple ID and password? If so try using that.
Otherwise contact support at the App Store:
OT

Does Apple, or the App Store, have a replacement for my disintegrating iGoogle homepage?

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Apple Screwing Customers Who Bought Apple Software Pre-App Store

I bought iWork June 29, 2010. I had downloaded and installed the trial version of iWork and then paid for an activation key.
Last month I bought a new mac book air. Because I downloaded iWork from Apple's website and then purchased and activation key I have no iWork disc.
I contacted Apple to ask for an App Store redemtion code in credit for the iWork license I already purchased (after determining there was no other way to install iWork on my MBA) so that I could install the software on my new machine. To which I was told:
"If you no longer have that trial version on your computer, I'm afraid that you will have to re-purchase the iWork software." -Anthony, iTunes Store Customer Support
So before the App Store I could have re-downloaded iWork from Apple's website and used the activation key to reinstall it on my new laptop.
Now, simply because Apple has changed the way they distribute their software, they say "screw you" to their customers, "pay up again for software you have already purchased".
Thanks Apple...
...What has happened to what used to be the best customer support I had ever experienced?

Zachary,
It seems to me that you were talking to the wrong department. The iTunes Store would have nothing to do with this problem. You still have Mac App Store support, AppleCare and your closest Apple Genius Bar to try.
Jerry

Can i use iCloud with one apple id but app store with another; especially on iOS 6?

My household has multiple devices. I own iPhone and iPod, both on iOS 5.1.1, and iCloud (used for apps, iMessage, and backup.)
I almost never buy music, but I buy some apps.
My SO has iPhone (also on 5.1.1), and she uses my apple id for purchases (mostly kid apps.) She does not (yet) use iCloud (paranoid about it
She uses iMessage (with her own apple id.)
Anyway, I suppose at some point she would switch to iCloud too. It is also likely that we would move to iOS 6 once it is released (me first, likely.)
I know that Apple does not allow transferring app ownership from one account to another, as well as splitting or merging accounts.
Question: would she be able to use her own ID for iCloud (photo stream, backups) but my ID for app purchases? (I like it, let me control app expenses.)
If any of you are using IOS 6 preview, can you try this scenario (different IDs for app store, backups, and iMessage.)
Unsure if iOS 6 feature set is already public - if not, let me know 5.1.1 situation. Thanks!

thank you, @randers4!
(sorry for using twitter notation - hope you would not mind.)
for other commenters (especially Tawnii) - I view Apple ID (which was before essentially Store ID) as a purse with money. Money is shared in our family; I don't like "get your own milk license, and mark your bottles" approach.
Currently my spouse uses her own ID for iMessage (and she does not use icloud for mail, calendar, reminders, etc - pretty much iMessage and iOS Store are only apps she uses), but we use same set of apps (mostly kid apps) on all of our devices (including iPad, which is used by our little daughter). It does feel a little weird when purchases on one device appear on another (but this is an option which can be turned off.) We almost never buy music or books from iTunes store.
iCloud backup for my devices uses my ID (which is same ID we use for Store.) My spouse does not use iCloud backup. I suppose Mountain Lion can give her incentive to use shared Photo stream, and perhaps bookmarks.
Just so you guys know, we live in a country which did not have App store permitted until recently, so it was not possible for my SO to obtain her own ID for purhasing apps, even if she wanted (my ID is U.S.-based, where I used to live before.)
I feel that Apple model works fine for individuals but does not work well for family environments - for example, I want to listen to music from both of our computers on our Apple TV, but it is not easy: I can share iTunes collection or iTunes Match music set to Apple TV, but only from one account.
And I also suppose our two-year old would not be able to use her own account, even though she is iOS user for about a year already (iPads work great for kids, we tried 50+ different apps and have our own set.)
Again, thank everybody for quick responces, this is my first time using Apple forums and I am very happy

No Apple ID in App Store

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