No Apple internet service of any kind?

Hello all,
Here is the deal:
iTMS, www.mac.com, iDisk, and Software Update are all not working on both my computers. So, I did a hard reset of my AirPort Express to no avail. I removed the prefs from all apps, no dice. I can get online just fine (Im talking to you after all), but any web service that is Apple related, I stall, choke, loop, etc. I cant get mail, but I dont access via mac.com (I do via sonic.net).
This is a two hour problem, and I hope it isnt a three week one.
Thoughts that DO NOT involve 3rd party software.
Thanks

Sure did.
I also sent an alert to the .Mac people, and this morning things seem to be alright. This has happened before, and I may be a part of that lucky group who is having problems with their account. I just hope this gets rectified permanently so I wont have to go through this every few weeks.

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HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

TS3299 Upgade error: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Any advice?

During a standard iTunes upgrade to the latest version (11.1.4 for Windows Vista), the installation failed with the following error message: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Does anyone have any advice as to how I can fix this and reinstall iTunes? When I try to open iTunes I get the following message: iTunes.exe. This application has failed to start because MSCVR80.dll was not found. Re-installing the application may fix this problem. When I try to run the installer I get the above error so I'm going round in circles!

Solved: I had somehow lost permission to access the HKEY above (or rather, its parent key HKEY_CURRENT_USER\SOFTWARE\Apple Inc.) so I went to the registry editor and checked the 'Full Control' box for the key and the installer now works.
I used this site to fix the MSCVR80.dll error: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm

Can't perform Apple Hardware Test of any kind

I can't perform an Apple Hardware Test – on a late 2008 MBP – from original software disk, because my superdrive (matshita dvd-ram uj-868) has long been broke.
Whenever I insert any kind of disk, it doesn't even read neither the machine recongnizes it and it's really a **** of a bum to eject it (when lucky I manage to remove it with force-eject).
Anyway, these are the sollutions that Apple tells in order to perform the AHT
http://support.apple.com/kb/PH11342
If you have a new Mac (…) I don't
If your Mac has OS X v10.8.3 or earlier (…) I'm running OS X v10.8.4
If you updated your Mac to OS X v10.8.4 or later, use the system software disc or USB flash drive that came with your Mac. Well, obvious reasons…
So, what can I do?!
P.S.: I would like to run the Apple Hardware Test:
To know what happened to my SuperDrive.
For a long time it keeps with high temperatures (at least 70°C 158°F), causing the loud fans to pump up. Even with low %CPU usage (already have SMC fan control)
To have an overview of how is my machine doing.
Thank you!

I've already tried and it didn't work because my MBP can't' be upgraded to OS X internet recovery (using option+D)…
http://support.apple.com/kb/HT4904

Can I use the icloud to play all of my music to any of my devices (ipod and several iphones) even when I don't have an internet connection of any kind? I have a large music collection and it is too big for my PC to store it all. Thanks

Hi,
I have used itunes for years and recently found as my collection grew, so the space on my PC shrunk. I tried keeping it all on a hard drive but it seemed like itunes wanted to keep reverting to the PC drive and I would lose all the CDs I had spent ages putting on. This has happened to me at least 3 times so I am getting really frustrated with it now.
I am looking for a simpler option. icloud seems like a great idea as long as I can get access to my music whether or not I have internet - which is sometimes patchy where I live. Also, I would need the cloud to be able to share different music across different devices such as an ipod and other iphones.
Can anyone guide me on this?
Thanks

gatorj1997 wrote:
Can I set up a cloud account and then upload all of my music from the nano?
No. An iPod Nano has no internet access.
Recover your iTunes library from your iPod or iOS device
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Is there any kind of Apple Company policy that Apple's iPhone can only be repair or service at the place from where the iPhone have bought?

Hello,
I'm Chintan from India. I have visited UK for study and brought iPhone 5 for me. I used it for about 16 days and now its started showing the problem of coverage. I mean, it shows "NO SERVICE" at the place of carrier name and tower symbol.
My query:
Do Apple have this kind of worthless service provider policy?
I have visited the local authorized service center and they are not accepting my iPhone 5 and telling me that they can not accept it for repair or service because I have brought it from UK. I have checked my iPhone 5 status on the Apple Site and it is showing full cover of Repair and Service, then why the local Apple Authorized Service Center is not accepting my iPhone 5?
Is there any kind of Apple Company policy that Apple's iPhone can only be repair or service at the place from where the iPhone have bought?
Kindly help me out as I'm stuck with the so called APPLE IPHONE 5.
Looking for the POSITIVE, SUPPORTIVE and HELPFUL reply.
Thank You

You should have read the warranty/support terms before you made your purchase. Had you, you would have found that iPhone warranty/support is only valid in the country of original purchase(except for the EU where warranty/support is EU wide). In your case, your warranty/support is only valid in the EU, as you have now found out...after your purchase. And, you are correct, they will not service the phone in India.
Always been this way with the iPhone.

Re : Apple TV doesn't connect to a Wi-Fi Broadband Internet Service using Airport Extreme

Hi, using Airport Extreme (Airport Utility version 6.3.2, Internet :DHCP, Router mode : Off (Bridge)) with a Wi-Fi Broadband Internet service. My Desktop (iMac), Macbook,iPhone,iPad join the Airport Extreme Wirelessi network (WPA/WPA2 Personal) easily and Broadband ISP Login-page pops up with username & password options. However, in case of Apple TV (2nd Generation Software : 6.0.2 (6646.81.1)), it connects the Airport Extreme W-Fi network easily but no Broadband ISP Login-page pops up with username & password options. Even using the Ethernet connection of the said Wi-Fi Broadband Internet Service directly to the Apple TV, no internet network connects. Please help.

There is no way you can handle login details with the ATV and there is probably no way you can do it with extreme in router mode either.. If you need to use a login name and password via a html screen then that is impossible in a device without html.
But your newest addition confuses me.
A slight correction in the question : the Broadband Internet Service isn't Wireless, but having Ethernet connection to the Airport Extreme.
So how do your iphones pop up a login page.
easily and Broadband ISP Login-page pops up with username & password options.
The alternative method is to use a computer .. login to your service and use ICS through the computer to the ATV..
See http://www.youtube.com/watch?v=0jJe_BkQMRc
Or any site that shows how to route internet through a computer.

WildBlue Internet Service With Apple Mail

Hello-
Some friends of mine have a new Intel iMac 20", and have hooked up with WildBlue Internet Service via satellite. They are having no problems getting online, but are so far using WildBlue web mail for their email.
They have had no luck in configuring the settings in Apple Mail to set up their WildBlue account, and the WildBlue support people they have spoken with are not familiar with Macs at all.
Is there anyone out there who has successfully configured a WildBlue email account with Apple Mail? If so, I'd really appreciate some info on how to set it up.
Thanks for any advice that anyone could give.

d_fisher wrote:
BIS access is included with BES data packages so you should be set.
... as long as your BES Admin isn't blocking any other integration through IT Policy.
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.
Get busy living, or get busy dying.
http://blog.port3101.org/hdawg/

I just upgraded my Internet service to 12 MPS. It doesn't appear to work any faster than the 3MPS I had before. The AT

I just upgraded my Internet service to 12 MPS. It doesn't appear to work any faster than the 3MPS I had before. The AT&T guy said it may be the computer rather than the connection. I have an iMac intel core 2 duo, running OS 10.5.8. It has 1 GB of memory. I have plenty of memory left. Is there something I can check on the computer to see if it's capable of running faster with this new Internet upgrade?

You certainly are going to see improvements if you download big files, i.e. Apple updates, or watching trailers also at higher resolution.
You won't see much difference if you use peer to peer download.

Disconnecting cable TV service. Any suggestions for Apple TV setup?

Hello.
I don't know if this is the right forum fro my question but here goes:
I'm planning on cancelling my cable TV service and keeping my ethernet internet service from the same cable service. I don't have airport/wireless anything.
I'd like to be able to play DVD's, and to rent movies online. Once my cable box is removed, can/do I replace it with a Tivo, Apple TV, DVD player with netflix capabilities etc? I'm sort of at a loss as to where I begin, probably since I've never used wireless.
My DVD player is on it's last legs, so a new one is most likely an option. Will a DVD player with netflix capabilities be a better bet than Apple TV? Would I need both? Do I need to have Airport Express wireless to use Apple TV?
Any ideas or suggestions for a beginning to a simple setup would be MUCH appreciated. Thank you in advance!

The answer to your main question (which can be paraphrased as "will an AppleTV work for me") is "it depends". The fact that you are considering canceling your cable TV implies that you do not use enough of what it has to offer to make it worth the monthly fee. There have been several similar posts here including at least one in the last couple of moths where a user found that renting movies and TV episodes from iTunes and playing them on AppleTV gave what was wanted at a substantial cost saving.
Turning to specifics, all you need to run AppleTV is an iTunes account and Internet access, wireless unless you have some physical configuration that will let you hook up the ATV by Ethernet cable. Overall, most people seem to use wireless. There are many ways to hook up your cable modem wirelessly. Depending on the service provider it may already have the capability. If not, run down to BestBuy (I assume you are in the US since you reference Netflix which is a US service) and buy a wireless router, hook it into the modem and off you go (ask the BestBuy staff if you need more specific direction).
Other issues: your Netflix question - are you thinking about on demand Netflix as opposed to their rental service? If so you need some device set up to access the service (Netflix will sell you one, and you can also make it work using an Xbox or Sony PS, for example). Right now the only content you can download to the ATV is what you get from iTunes.
If you look at past posts here you will see that opinions vary on the adequacy of the iTunes library and quality of the video. Some of us, including pretty heavy users, are more than satisfied by what is available in terms of content and quality. Others are not. It won't take you long to figure out who is in what camp.
You do not say if you use iTunes / want to have a user-friendly interface to play music without having to have the computer on and running iTunes. If you do, then this is a big plus for AppleTV.
Last point, if you think you may be a very heavy user of download material (to an AppleTV or anything else) and are seduced by the promise of HD, there are two things to bear in mind: firstly, Netflix doesn't offer HD movie downloads, and iTunes only provides HD movies to rent (but you can purchase or rent standard def movies, and TV shows are available in HD); secondly, HD offerings are large files so make sure that there are no download limits from your ISP!

Under Windows 7 Ultimate x64 and Boot Camp, my 27 inch Apple LED Cinema Display checks out as a Generic PnP Monitor and is shown as NOT HDCP compliant. I haven't been able to find any kind of an .inf file to use. Does anyone have a solution?

Under Windows 7 Ultimate x64 and Boot Camp, my 27 inch Apple LED Cinema Display checks out as a Generic PnP Monitor and is shown as NOT HDCP compliant. I haven't been able to find any kind of an .inf file to use. Does anyone have a solution? Or is Apple's implementation of HDCP (if it's there) incomplete?

I am having this same issue. Im not sure if this is the cause but I think this is keeping PowerDVD Ultra 11 from playing back Bluray under Windows 7 / Bootcamp

HT1923 In trying to delete the Apple file in the Program/Common File I can delete all contents except the Internet Services folder. Thus preventing me from deleting the Apple FIle. Error message says I need permission to delete this file. How do I proc

Trying to delete the Apple Folder from Program Files/Common Files. I can delete all the contents except for the Internet Services folder which prevents me from making the deletion. The error message says "you need permission to delete this file".
Discovered this problem when trying to upgrade from my 3G iPhone to a new 5S iPhone unsucessfully.

See note 3 of Troubleshooting issues with iTunes for Windows updates.
tt2

Apple customer service said there is a payment outstanding but checked bank and the money has been taken any answers plz

Do you no why apple are saying there is a outstanding payments but the money has been taken from my account

Hi Cristintia,
Just expirenced something similar. After being loyal Apple customers for 10 years I was unable to receive support because Apple doesn't support all products sold in their stores nor do they consider iPhone part of their WiFi support network.
We recently bought an iBaby to use with our iphones as monitors. We have purchased 3 new iphones in the past 2 months. We also have 2 iBooks, 1 imac desk top, and an Airport Express. While trying to install the iBaby the Airport Expressed stopped working. My internet provider told me I needed to contact Apple. After about 40 minutes on the phone, James a senior advisor told me Apple doesn't support any of the current products we have purchased and that I would have to pay $50 for support. After telling me the solution was simple.
Apple support should value their loyal customers. This seems like a scam to me since we have paid support on all our past products and the iPhones we just purchased. This experience has jaded me from wanting to continue being an Apple customer.
Irene

Apple Mail crashes unexpectedly while adding any kind of attachment

Hi there - so many topics of mail not working correctly - and my problem is still not discussed.
First of all: Apple Mail (Version 2.1.1) used in combination with a POP account ALWAYS quits when I try to add a Quicktime, .jpg, .wav, .mov, wmv or any kind of MS office document. ALWAYS.
I tried to setup a new account an kill the old one - same problem.
Even a different account did not work. I also killed the whole Mail programm and did a new setup - it would not work.
I use the same account on my MacBook Pro and do not have any problems like that.
Has anybody any idea? Thanks in advance, a bug report can also be provided but I did not want to spam the board.

Hi doc_muteki.
Actually, there is another thread from just two days ago discussing the same problem you have:
Mail crashes when attempting to add attachment
Post the relevant portion of the crash report here (as described in that thread) if the suggestions provided there don’t work for you.

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue and solved it?

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue

If you got the Unlocked message it means it was successfully unlocked by AT&T. Apple will not relock or block it. They have no objections to it being used on T-Mobile. It is still under warrantee. Take to an Apple store. They can test it with a SIM from AT&T. If that doesn't work have them replace the phone. Have them verify that the new phone is unlocked. If it does work with the AT&T card then it is a T_Mobile problem.

No Apple internet service of any kind?

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