No apple logo appears during startup
I am fixing this 2007 iMac for free for an autistic child. Apparently, changing computers for someone that is autistic isn't ideal. I don't have the history with this iMac, just that it isn't working. They supposedly did have the hard drive replaced? It sounds like a dvd is inside it when it starts up, could be the installation dvd?
Either way, I have not seen it before where the Apple logo refuses to show on the start up screen. It just stays gray.
1. I've tried zapping the PRAM. Didn't have any changes.
2. I tried starting up in safe mode, but getting passed the apple logo is required for that
3. I tried single user mode, but getting passed the apple logo is required for that
4. I tried holding the c key to start up off of the dvd, nothing happens
5. I tried holding the mouse button (and cmd, opt, f, o) to manually eject the dvd during start-up.
Any help would greatly be appreciated.
Sounds like you've tried the conventional approach to removing a stuck CD/DVD. Not tried this myself, but there is this possibility (at your own risk, of course ):
https://www.youtube.com/watch?v=n7NYW9Dr448
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Strange Apple Logo Behavior During Startup
I've got a 15" Powerbook with 10.3 installed on it that is exhibiting some strange startup behavior.
When the apple logo appears during startup, it briefly shakes and then becomes pixelated.
Startup continues after this, and the computer is not exhibiting any other problems.
However, I'm concerned that it might be a sign of a more serious problem that I need to address sooner rather than later.
I've scoured the discussion boards, but haven't come up with any other similar reports.
Any one have any ideas?When the apple logo appears during startup, it
briefly shakes and then becomes pixelated.
That means that the computor is having a problem with your password... It is having problems recognizing your password, which it finally accepts....
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My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?
Hi daveormond,
I'm sorry to hear you are having these issues with your iMac. If you continue to have issues with your Mac shutting down part way through the boot up process, you may find the troubleshooting steps outlined in the following articles helpful (given your description, it sounds like it could be either issue, or a combination of both):
Mac OS X: Gray screen appears during startup - Apple Support
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Regards,
- Brenden -
I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???
Hi ahmedsgh,
I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
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iMac that won't boot up! When power is switched on it chimes, Apple logo appears, then loading bar, then spinning wheel. Bar seems to load up and gets to around 25%, then reverts to the start again, gets to about 20% on the bar and then switches itself off leaving a black screen. Tried all the remedies on internet with no avail so would welcome some advice other than binning what is a relatively new computer. Earliest appointment Apple could offer was Thursday 17th, really useful for a business user _ not impressed,
You've probably tried this, but will it Safe Boot? Restart holding down the Shift key until you see the grey progress bar. You'll need to input your admin password during bootup. If it will boot you can then try to eject the disk using the various suggestions here that you haven't tried already:
http://osxdaily.com/2009/08/28/eject-a-stuck-disk-from-your-mac-dvd-super-drive/
Or this (not tried this myself, but if things are desperate): http://www.youtube.com/watch?v=n7NYW9Dr448 -
My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?
If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk. -
IMac shut downs after Apple logo appears!
Since I installed Maverick my iMac been acting weird. Now when I turn it on it shuts down after the Apple logo appears!
I've looked for similar problems but I've other issue here, I've a login security username\password. So, I can't pick the hard driver and repair it simpley!
Any help...Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
Macbook Pro BIOS requires at least 1 minute before the Apple logo appears and Chime sounds.
When I cold-boot my MacBook Pro, it takes a least 1 minute before I get the chime and Apple logo.
Some background on the problem:
After purchase I almost immediately installed Windows 7 on BootCamp and had no problems.
Around 8 months ago I bought a SSD drive and CD-bay kit, put the original HD into the CD bay and the SSD in place of the original HD, installed OSX on the SSD and formatted the original OSX partition, this broke the Windows install.
I tried in vain for around 2 months to repair the Windows partition without having to reinstall it to no avail, so I swapped the positions of the drives.
Since then the Windows & OSX partitions work fine, however from a cold boot it takes upwards of 1 minute before the Apple logo appears and Chime sounds, after that it behaves as expected (maybe 20-30 seconds and I'm fully booted).
Performing a soft restart behaves as expected too (Chime/Logo appear almost immediately and boot time is lightening fast!).
When I close the lid, it exhibits a similar problem in that it takes about 1 minute before it has gone to sleep and I can't do anything to wake it until that time has past.
It's not the end of the world, but it is slightly annoying, so any help would be greatly appreciated.
My guess is some kind of EFI/BIOS problem, but I can't find any other examples of this problem and have no idea how I might fix.When in OS X go into System Preferences and Select Startup Disk. Then select the OS X entry, even though you are in OS X, and reboot.
Some times the hardware gets confused as to which OS to boot and figuring it out can take some time. Once you select the OS X partition as the OS to boot to it should startup faster.
If not then you have some other problem that I am not familiar with.
You might also want to do a SMC reset, Google for the instructions found on the Apple KB site. -
Gray screen appears during startup
I have a later Mac Mini with 10.8.5. installed where the gray screen appears during startup. Have regularly backed up the disk except the last 2 days where I installed some important pictures which unfortunately were deleted on the camera.
Have now followed the following steps under support.apple.com/kb/TS2580
1) Disconnect, test peripheral devices and network cables
Didn't solve the problem
2) Perform a Safe Boot
Didn't solve the problem
3) Reset the NVRAM/PRAM
A menu showed up , I checked the disk, didn't show any problems
Then I restarted the Mac and the same problem showed up.
What's the suggestion for next step and minimizing the risk of deleting the pictures which I don't have backup on ?
Help would be greatly appreciated.Sorry - the support link should be http://support.apple.com/kb/TS2570
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I have got a 13 inch MacBook Pro and it got stuck in a loop so I switched it off by holding the power button down and now when I switch it on the apple logo appears then I get a blank slot at the bottom of the screen then the circle appears and rotates and then it switches off again, I have tried starting it again with the system disc that came with it when it was new but it makes no difference. Is there a sequence that I can use to force it to start.
Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
Take it to whoever replaced the screen and see if they can help you.
iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked. -
Hello, i have a question on my iphone 4s. I went to a party a few days ago and it had gotten stolen. The next day my friend said that he had found it and it was jaibroken? The phone was on 1 % when i had recieved it. It then died and i plugged it in to the charger. When i plugged it in the apple logo appeared as if it was starting but, it wasnt. The apple logo appeared for about ten seconds and then the screen went black. After that, the connect to itunes screen popped up and will not go away. So now when i take it off of the charger the screen just stays black and wont turn on? I tried connecting it to itunes and restoring it. But it wont even show my phone any more on the side of itunes. I tried restoring it and an error had occured (2001). I have looked up on youtube how to fix this problem and non of them have helped or worked. Its my only phone and i cant even text my girlfriend which bothers me terribly!! Please help me ASAP!!
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
Some please show me how to reset it.Here is some information from Apple:
http://support.apple.com/kb/TS3274
http://support.apple.com/kb/HT4057 -
I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes. -
I have an iphone 4 . It's had a new front and back screen fitted after a bit of a bang . Now when turned on the apple logo appears on the screen and then goes off. Then appears again etc etc etc .
It won't go any further . Any ideas as to what else may be an issue or has anyone else had the same problem and what was the outcome . If I back up to iTunes will I be able to back up my information without any activity showing on the screen !! I'm lost without all my information . I haven't backed up to iCloud for at least 5 months. Can anyone help me PLEASE?????Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
Take it to whoever replaced the screen and see if they can help you.
iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked. -
my ipod touch wont turn on! i pressed the power button and the white apple logo appeared for five seconds and went to a black screen, and then back to the logo for 5 secs and back to the black screen for 5 secs. im not touching my ipod and it is still doing this. i did leave it onover night to update ios, is this why??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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