"No application memory " message in Premiere Pro CS6
I am using the mac os x and when i go to export my project I get to 77% and then I get a, "no application memory" error message. I really need to fix this i gave a client deadline to meet and the project. Help me....!!!
Hi MrMalvo,
It's an OS X problem not related to Adobe directly. I found this article: http://www.michaelkummer.com/2013/10/27/mavericks-your-system-has-run-out-of-application-m emory/
See if that solution works for you.
Kevin
Similar Messages
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I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is re
I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is ready to use." but I cannot find the program on my computer.
Hi corinne.blake.1991
Go to Control Panel -> Program and features -> See if the programs are listed there ...This is for Windows ... -
Weird message in Premiere Pro CS6
When I add any video transition, a blue band is displayed across the Program window that says "New frames need analyzing; click Analyze." So I tried rendering and it still stays there. The weirdest part is that when I export the movie, it's in the final version of the movie! I'm on Adobe Premiere Pro 6, with the latest update (6.0.1). Mac OS X 10.7.3. The source footage is .mts clips (AVCHD codec) from a Panasonic GH2. I've googled this message, and nothing comes up about it. Everything that comes up for "analyze" and "premiere pro" has to do with voice analyzing. Does anyone have any idea what this is and how to get rid of it? Sorry if this is a newb issue, I'm migrating from Final Cut right now, so I'm a little out of my element!
Welcome to the forum.
Though it might have no meaning, regarding your message, let's get this one out of the way first. Do you have adequate Handles on the two Clips (the Tail of the first, and Head of the following one), where you are adding the Transition? If not, then PrPro will need to create those, with duplicates of the last Frame of the first Clip, and the first Frame of the following Clip. This ARTICLE goes into more detail on Handles, if you need it.
Good luck, and maybe others will know exactly what is happening with your Transitions.
Hunt -
"Adobe Premiere Pro CS6 has stopped working" but was working fine a week ago...
On my desktop (Dell XPS 8300), I keep getting the error message "Adobe Premiere Pro CS6 has stopped working" when openng up a previously created project or trying to create a new one in Premiere Pro CS6.
On my laptop (MS Surface Pro 2), I can load projects and edit them, but I cannot export media. When I try, it just sits there and does nothing. I've also tried sending it to Media Encoder, but that doesn't help either. Sometimes, it crashes too.
I'm running Windows 8.1 on both with the latest updates installed.
Oddly, this started roughly around the same time on both computers.
I've tried uninstalling and re-installing, but that didn't help.
I've run the Windows troubleshooter and that didn't help either.
I've tried running as an administrator, and running the program in compatibility mode for Windows 8, 7 and Vista - that doesn't solve the issue either.
At this point, I can't do any work and am even considering paying for CC even though I just dropped $700 on CS6 last year, but I'm wondering if that would even solve the issue, or if the CC version would also not work...>started roughly around the same time on both computers
Most likely cause is a Windows update that changed "something" about the video system
Check the vendor site (NOT Windows update) for a newer video driver
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television. I have watched numbers adobe videos and have spent countless hours researching this. I am able to generate about 29 different types of Closed Caption files using MovieCaptioner- including .scc (which Adobe says they prefer). When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file. I am aware of this form: Re: How do I export closed-captioned movies from Premiere CS6?
Third- I have watched some adobe video for created the CC files within Premiere. http://tv.adobe.com/watch/learn-premiere-pro-cc/create-closed-captions-within-premiere-pro /
However, I cannot find the "Caption" menu to do so? Where is it?
Am I running into problems because I am not on the Creative Cloud? IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.Hi Bracmanf,
bracmanf wrote:
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television.
Sorry, you cannot do this in Premiere Pro CS6. Only QuickTime files can be exported with embedded closed captioning and this must be done in Premiere Pro CC or later. All other formats must use a sidecar file.
bracmanf wrote:
When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file.
You can only attach a closed caption file in Premiere Pro CS6, no encoding is available for closed caption files (embedded or sidecar).
bracmanf wrote:
However, I cannot find the "Caption" menu to do so? Where is it?
Caption is a tab is in the Export Settings dialog box if you want to export with closed captions. This tab is available in Premiere Pro CC and later.
bracmanf wrote:
Am I running into problems because I am not on the Creative Cloud?
In Creative Cloud, you would still have trouble encoding a MPEG 2 file with embedded captions as it is a QuickTime only feature. There might be a plug-in available, but I'm not aware of it.
bracmanf wrote:
IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.
You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
Thanks,
Kevin -
Adobe Premiere Pro CS6 classroom in a book lesson files "file format not supported" error message
Hey y'all. I have the creative Suite cloud membership and am learning Adobe Premiere Pro CS6 and have the latest update. I have an iMac, version 10.8.2 and have been going through the lessons 1-8 so far from the 'Adobe Premiere Pro CS6 Classroom in a book' with no problems. So far so good. Then, when I opened Lesson 9 project today, I realized that certain media was off line (see pic below-videos and maps) even though I had been able to open the project. I tried to see if it was a link issue but was unable to select the 'Link Media' option and the system did not give me the option to link media when opening a new project. The strange thing is that I am now able to open some lessons with everything working fine but when I try to open other lessons such as lesson 9 or 10 or 11 I notice media files offline after getting the "file format not supported" pop-up error message when attempting to open a project. It's random as some lessons I had opened previously now give this error message of file format not supported when they didn't in the past whilst others work. I have deleted all the lesson files from my hard drive and reinstalled them from the cd onto my hardrive but the issue persists. Any idea as to why all of a sudden Adobe Premiere Pro CS6 is giving the error message "File format not supported"??? when opening the lessons. I have not changed any preferences. I've included some screenshots though I don't know how much help they will be... Is anyone else running into this issue??? Can anyone help???
NEVERMIND. I FOUND OUT ON MY OWN WHAT THE ISSUE WAS AND IS NOW FIXED. YAY!Why were you trying to link a file in the project to the project file itself? Shouldn't it be a video file or something? Like .mov .wav .avi .mp4 and not .prproj
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Adobe Premiere pro cs6 Crashing on Laucher. No error message
OHHH my head hurts, Adobe Premiere pro cs6 no longer works. I was working on a project and i accidentally shut off my computer, upon rebooting i found myself unable to turn on Adobe Premiere. It brings up the laucher, it does not load any codecs, fonts, etc. you know what i mean the really fast list that goes by. My gpu is supported, i have did the cuda core trick, i have deleted my properites, and reinstalled, nothing. I even cleaned my entire computer of adobe folders and the what not, used the cleaner tool to uninstall everything to do with adobe, and reinstalled it all. Still no luck. I installed the trial of photoshop to see if it worked and it worked perfectly fine. Adobe encore, and encoder also do not work. I have checked my graphics drivers, they are fine and not on a beta driver. I also did not make any changes to my system before trying to open it. I have system restored back before it happened by and day, still no luck. I have opened it about 50 times to make sure that it didnt need to black list or anything. I have even ran the license repair tool, I REALLY need help, i was working on a large project with a deadline. Please for the love of everything holy throw whatever suggestion you got at me besides a system reformat, which is my last option and i want to make sure i have tried everything before i do that
>accidentally shut off my computer
1st, very basic question... Windows or Mac?
-See the Information FAQ http://forums.adobe.com/message/4200840 for what you need to say when you ask a question
2nd question... HOW did you shut off your computer?
For Windows (I don't do Mac) there is generally a "graceful" shut down when you push the power button, since the power button on modern computers is not DIRECTLY connected to the power supply, it goes through a motherboard control circuit that tells the power supply to shut down only AFTER all open programs are closed
If you hit some kine of external power switch (rocker switch on a surge protector, for instance) so power was ABRUPTLY cut off... you very likely have a corrupted Windows System Registry... and that would require a complete hard drive formatting and reinstall of everything to fix the problem -
Premiere Pro CS6 Error Message Codec Missing or unavailable?
I know there is already a thread about this... but I couldn't figure out how to add to that thread. I have been googling for like 2 hours and get this figured out! Sorry if this is a silly question, I am very new!
A videographer sent my company a hard drive with video footage he took from our event. I need to split these clips up and import them to Premiere Pro.
Here is all my info:
Premiere Pro 6.0.2 just updated about an hour ago-
Mac OS X 10.7.5
I am trying to import and edit footage a video-ographer gave my company from an event. He sent it to us on an external hard drive. I am not sure what kind of camera he used.
I have downloaded RedCode or whatever. Updated Premiere Pro.
The file type is .mov. It plays fine in Quick Time 10, but only the sound plays in Quick Time Pro 7.
The Codecs for this file are MPEG-2 AND LINEAR PCM, TIMECODE
I also need to split these clips into smaller clips before importing into Premiere Pro, the clips are all between 8-11GB, if you want to help me with that too.I had the same issue after I re-installed both Mountain Lion and Adobe products. MOV (XDCAM) media was not reading on Premiere Pro CS6. "Codec Missing or Unavailable" kept prompting. Following ComputerNovice25 advice did not do the trick for this problem. But, I was able to fix issue by simply updating my OS. A ProApps Quicktime Codecs 1.0 was included in the update, which added the following video codecs for Quicktime-based applications:
Apple Intermediate Codec
Apple ProRes
AVC-Intra
DVCPRO HD
HDV
XDCAM HD / EX / HD422
MPEG IMX
Uncompressed 4:2:2
This update is highly recommended for all users running any MacOSX and any type of NLE.
Hope this helps. -
Can Premiere Pro CS6 be shut down when Encore CS6 has the project to save memory?
Pretty much the title says it all. I am curious if it helps the computer to shut down, close, exit Premiere Pro CS6 when you have dynamically linked Encore CS6 with it? I am trying to give as much RAM as possible to Encore during my heavy renderings and if PP did not need to be on then there is a better chance the computer will not crash (or so I believe).
I have 16gb RAM and my projects are about 80gb in HD being transcoded to 8.4gb SD for DL DVD burns.
Thanks!Maybe, yes, and no.
Maybe it will help, but probably not.
Yes, you can close Premiere.
But, dynamic link keeps an instance of pproheadless (whatever it's called) running; perhaps one for each sequence. So no, you don't save what you might think.
Take a look at Encore Edit -> Preferences -> Memory to see how much you reserved for other processes, and therefore how much Adobe has for EN and PR (assuming other adobe apps are closed). -
Premiere Pro CS6 serious error has occurred, crash troubleshooting
ERROR MESSAGE: Sorry, a serious error has occurred that requires Adobe Premiere to shut down. We will attempt to save your current project
Problem: Starting last night Premiere would crash with this error message. This has been happening increasingly more over the past couple weeks, but starting last night and today - it has happened so much that I cannot get more than 5 minutes of work done without it crashing. It has happened on saves, renders, playback, switching active timelines, removing the mojo effect from a clip, and while sitting dormant. I’ve had the computer less than a year and hope that it is not a serious problem with my RAM or graphics card.
Using Premiere Pro CS6 - subscription based with latest update installed
SPECS:
MacBook Pro Retina, Mid 2012
Processor: 2.6 GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GT 650 M 1024 MB
Software: OS X 10.9.1 (updated after problem started)
(nothing external from factory setup in terms of hardware)
Use an External USB 3.0 7200 RPM drive from OWC for project files
Use an External Seagate 3 TB drive for media storage
Using all DSLR footage from Canon 6D, Canon 5D mk II, and Canon 60D and audio from external recorders (.mov, .WAV, .wav files)
Third-party effects or codecs: Use Pluraleyes 3.0 and Mojo color from Red Giant
I realize this is a general error message and there are several forums posted from mostly more than 5 months ago. I cannot seem to find an answer that will help me. Here is what I have already tried:
1. updated to Maverick
2. checked for updates for Adobe software
3. Cleared the Media Cache
4. Switched from CUDA to software only
5. Updated CUDA and switched back to CUDA in premiere
6. Held SHIFT while starting up (nothing seems to happen or pop up on screen at least)
Next:
—Going to uninstall Premiere and reinstall.
Any suggestions or possible fixes are great appreciated. What should my next step be?UPDATE:
STEP 1:
Uninstalled and reinstalled Premiere - worked without crashing for the longest time since yesterday. After 1 hour of running - it crashed once again with same error message and same report (see below).
Same as before:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
STEP 2:
--Updated the RED GIANT plugin "mojo" (minor coloring software)
This worked for less than 10 mintues and then crashed again - but this time with different exeception details (I'm not sure what these mean)
Crashed Thread: 2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
STEP 3:
Going off of the idea that it may be the plugin causing the issue (since it needed to be updated) I went into the project and deleted all of the files containing this effect in this project file (note: i have used this for 10+ projects on this computer with no trouble).
I thought it was fixed, from about 8:00 PM - 11:45 PM no crash - then as I was playing back clips - crashed again.
I have been loosely following these guidelines: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
I am not sure where to go from here - should I continue into the "advanced troubleshooting" even though I'm not sure if any of these things are related.
IMPORTANT NOTE: I have launched two other Premiere Project Files (from previously completed projects) successfully without crashing. I tested a few things in the projects before returning to the problem project. If I suspect there is a problem with the file in particular - how do I find out what is causing the problem?
--I already removed MOJO effects thinking that could be the issue from the last files that were
--I have already gone back to a previous version from a week ago and imported the Sequence I needed. Still crashed.
I have sent 5+ reports to Adobe on the crash. Any feedback into this is much appreciated. -
Premiere Pro CS6 crashing after RAM upgrade
I just got Premiere Pro almost a week ago after using FCP for years. I was just getting accustomed to it and thought I would upgrade my RAM to help Dynamic Link run smoother. I doubled it from 4 GB to 8 GB today and now Premiere Pro crashes either immediately or after about 20 minutes. My computer is a 2009 Macbook Pro 2.4 GHz. The new ram is from OWC.com. I ran a RAM test in Tech Tools and it passed as having no problems. Can anyone suggest anything? I would hate to have to go back to 4 GB and be limited to that.
UPDATE:
This problem is not fixed at all. I went about 2 hours without a crash then had about 5 of them in a row. I have been reading everywhere trying to find a place to start. A full system rebuild and reinstall would take me a day or 2 that I don't have. The crashes happen any time, sometimes at startup, sometimes when I'm editing, sometimes when I am not doing anything. I get the "serious error" message and sometimes just get a "quit unexpectedly" along with this log:
Process:
Adobe Premiere Pro CS6
Path:
/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:
com.adobe.AdobePremierePro
Version:
6.0.2 (6.0.2)
Parent Process: launchd [171]
User ID:
501
Date/Time:
2013-01-17 17:42:42.309 -0800
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:
77432 sec
Crashes Since Last Report:
60064
Per-App Interval Since Last Report: 32612 sec
Per-App Crashes Since Last Report: 9
Crashed Thread: 2 Dispatch queue: com.apple.libdispatch-manager
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST95005620AS, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0x06200000 / 2
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0x06230000 / 3
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x04100000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
FireWire Device: GoFlex Desk Mac, Seagate, 800mbit_speed
FireWire Device: d2 Quadra v3, LaCie, 800mbit_speed -
Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder
First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
But now, two things happen:
1) AME automatically designates the "Output File" with an .aac extension (see attached)
2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
Huh?
Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
Format: MPEG2-DVD
Preset: NTSC Widescreen High Quality
Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
Filters Tab: left as is, don't do anything here
Multiplexer Tab:
choose the "DVD" button (vs the "None" button)
Bitrate Type: left as Variable which is what is selected as a default
Video Tab:
Codec: Reads MainConcept MPEG Video
Quality: increase it to the max of 5
TV Standard: NTSC
Frame Rate: 29.97
Field Order: None (Progressive)
Pixel Aspect Ration: Widescreen 16:9
Render at Maximum Depth box checked
Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
Audio Tab:
Audio Format: Dolby Digital
Codec: Dolby Digital
Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
I check the "Use Maximum Render Quality" box
I chose "Queue" for everything and then let it run overnight
And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
So... what am I doing wrong, helpful experts????Larry, Mark, Jim & Bill -
It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
Thus the primal scream.
The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it. :-)
P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep. In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
Help. Please. :-) -
Exit code 6: Premiere Pro CS6 [was: Error re]
I need to reinstall Premiere Pro CS6, but I keep getting error messages:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/ameconfig.txt" (Seq 2)
Does anyone know what I need to do to get this to work? I need to edit and not waste days on this. I've tried uninstalling all CS6 and reinstalling and just trying to reinstall Premiere Pro, and I keep getting error messages. Thanks for your help.See the following if you haven't already:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html -
Premiere Pro CS6 stopped working, for one user profile
So Premiere Pro CS6 wouldn't open today. Opened fine yesterday, and the days before that. The program didn't crash yesterday or close improperly. I just get the logo splash screen, but I don't see the usual text stream of applications starting up on it. After a long time I get a Windows message saying it can't open the program.
- I used Bridge to update to the latest version. No help.
- I made sure Quicktime was updated.
- I cleared the preferences by moving the whole My Documents\Adobe\Premiere Pro\6.0 folder somewhere else (as a backup). Next time I tried starting the program it created a new \6.0 folder but that's as far as it went.
- I deleted AppData\Roaming\Adobe\Adobe Premiere Pro. Starting the program recreated the folder, made a Trace Database file but only put two entries in it:
DynamicLink 1 5
FE.WinInit.LocPlugins 1 5
And then it stops there. No other files created.
- Tried starting the program holding the Shift Key, and again with the Alt key, and again with both. No change.
- Rebooted after every change.
I tried logging out as the video user account and logging in with my personal account, and then Premier Pro opened just fine.
Problem is, I need it to work on the video user account because it was created specifically for our video editing PC. Our company logins also tie into our email and other programs. This one was created specifically so more than one person could share Premiere Pro settings and resources, and there was a battle with our IT to get it because they despise generic accounts.
I've seen other threads here mentioning startup problems but the solutions listed there don't work for me. Manually trashing the \6.0 folder didn't help. I don't have a .pref file or Preferences folder other than the \6.0 one. I haven't made any changes to the PC. The video drivers must be OK or it wouldn't start under the other user account. How do I fix this one?This was Microsoft patch week... did you install Windows updates?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Adobe Premiere pro CS6 installation stops on Mac
I'm trying to install Adobe Premiere Pro on my new iMac. Operating system version is OS X 10.8.2 (12C3103).
However, soon after starting installation program, that gives an error message (translated from Finnish): "We encountered the following problems. The installation program was not possible to start. Load Adobe Support Advisor program and try to find the fault."
After running Support Advisor program, that gives the following message: "Inspection could not identify any issues. Please contact Adobe Support for further assistance."
What is wrong???There are no log files related to Premiere Pro :-( in folder /Library/Logs/Adobe/Installers/
In file PDApp.log there are lines
Sat Mar 30 17:29:03 2013
[INFO] PIM - START installPackage at file /Users/MarkkuRintala/Desktop/Adobe Premiere Pro CS6/packages/UWA/UWA.pimx
Sat Mar 30 17:29:03 2013
[WARN] PIM - RemoveQuarantineInfo from File /Users/MarkkuRintala/Applications/Adobe/OOBE/PDApp/install.sig .
Sat Mar 30 17:29:03 2013
[FATAL] Setup - Unable to copy PDAppFlex.swf one level up.
Sat Mar 30 18:02:44 2013
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Sat Mar 30 18:02:44 2013
[INFO] PIM - PIMSqlite closeDB status 0
Sat Mar 30 18:02:44 2013
[INFO] PIM - PIMSqlite closeDB status 0
Sat Mar 30 18:02:44 2013
[INFO] PIM - FREE PIM Instance ...
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