No apps showing on my Creative Cloud screen.

Why do I not have any apps showing on my Creative Cloud screen even though I have both Photoshop and Lightroom. I did not even realize there should be apps listed on the CC screen until others started showing screenshots of theirs yesterday on FaceBook. How do I get the apps so I can update LR?

Are you getting while blank screen in Creative Cloud ?
Please specify operating system of your computer .

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Adobe 2014.1 Not Showing in Adobe Creative Cloud App

Hi Folks,
I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
6. Uninstall, reinstall. No updates.
7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
This file does not exist on my system: it's just not there. So that fix will not work.
8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
Help.
A.

I am not sure about the CC Packager so the following is more general:
What version of PS do you actually have installed?
PS CC 2014.2.1 is the current version.
Here are links to various updates to see what the current versions are:
http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

Small Blank Window shows when accessing Creative Cloud App

I get a small Blank Window showing when accessing Creative Cloud App, it is very annoying.
Does anyone know how to fix this bug?
I'm in a Mac using the latest Maverick OS
Cheers,
Vince

Many people know how to fix that.

Trouble installing the apps after downloading Adobe Creative Cloud

I am having trouble installing the apps after downloading Adobe Creative Cloud. The following Error messages show up:
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\KATHER~1.CDA\AppData\Local\Temp\{63EDD438-B4D0-424C-B05A-7990C09D955C}\Illustra tor_1

Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

Adobe Creative Cloud app, Mac OSX, "The Creative Cloud installation is no longer functioning..."

OS: 10.9.4
For about 2+ weeks I've been getting the following message in the Creative Cloud App:
Download Error
The Creative Cloud installation is no longer working
uninstall and download again from http...
I've searched through various discussions and followed every suggestion I had come across, including:
Uninstalled/reinstalled Creative Cloud
Renamed files in the following directories:
~/Library/Applications support/Adobe/OOBE
/Library/Applications support/Adobe/OOBE
~/Library/Applications support/Adobe/AAMUpdater
/Library/Applications support/Adobe/AAMUpdater
Deleted files in above-listed directories.
Checked all network settings including proxy, DNS, etc.
Logged in as myself, I launched Creative Cloud as root (sudo /path/to/app)
Between each step I uninstalled/reinstalled the Creative Cloud app. The logs (in ~/Library/Logs/) don't show any major issues, other than claiming that a preference file can't be read. I tried deleting all preferences related to ACC and the log continued to show the same message.
Any suggestions outside of the standard list of fixes would be most welcome, at this point I'm ready to cancel my CC subscription, I feel Adobe made a big mistake by changing to this format. When it works, it's great, but when it doesn't it causes loss of productivity and immense frustration.

Tried this with no success. Although, your mention of permissions led me to launching Disk Utility and repairing permissions. I then noticed my hard drive had a failing S.M.A.R.T. status. I swapped out the hard drive and restored from Time Machine backup, repaired permissions, uninstalled Creative Cloud, repaired permissions again and removed all files mentioned in my original post. I then reinstalled and: still get the same dang error! This is ridiculously frustrating.

The Apps panel of my Creative Cloud does not load. How can I get it to load?

I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load. I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

Computer died need code can you please post a screen shot of the error message. The current released version is 1.8.0.447. The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

Apps tab missing from Creative Cloud Desktop

Hello and thanks in advance for any help you can provide.
I'm running Creative Cloud on Mac OS 10.9.5. A couple days ago I updated several of the apps through the Creative Cloud Desktop app in the menu bar. The apps updated and they all seem to run fine, but now the Apps tab is missing altogether from the CC Desktop Window, and it's even missing from the CC Desktop preferences. (Please see the screenshots.) Also, when I click on the "Install Adobe Apps" button in the CC Desktop window, nothing happens.
I've un-installed -> re-downloaded -> re-installed CC Desktop several times, along with trying some of the other troubleshooting suggestions I've found here on the Adobe site, such as:
restarting the computer
logging out of CC Desktop then back in again
deleting the opm.db file
deleting the CoreSync folder
deleting the AdobeAAMDetect plugin
Nothing seems to fix it. As I mentioned, the applications all seem to running fine, but I'd like to know that CC Desktop is functioning as intended and keeping me up to date. Any other suggestions?
Thanks again...

I had this issue. And went through to chat with customer support. I have my apps panel once again. Transcript is below if you want to follow what I did.
Linci Mary: Hello. Welcome to Adobe Technical Support.
Linci Mary: Hi Thomas
Thomas Shambler: Hi there. My 'Apps' tab seems to have disapeared from Adobe CC desktop.
Linci Mary: As I understand you are unable to access the Apps tab of the Creative cloud as it keeps spinning, Is that right?
Thomas Shambler: On a windows machine. Have updated the app, re-installed, signed-out, signed in.
Thomas Shambler: Nope. there is no 'Apps' option even there...
Linci Mary: Thank you for confirming.
Linci Mary: I will be glad to check and help you with this issue.
Thomas Shambler: I put a screenshot up in one of the community forum.
Thomas Shambler: https://forums.adobe.com/thread/1648803?sr=inbox
Linci Mary: Okay
Linci Mary: Thank you for the information
Linci Mary: Lets try uninstalling and re-installing
Linci Mary: Please navigate to C:\Program Files (x86)\Common files\Adobe
Thomas Shambler: Done.
Linci Mary: Let me know if you can see AAM Updater , OOBE folder, Adobe application manager folder
Thomas Shambler: Yup. See all of them.
Linci Mary: Delete them
Thomas Shambler: Says OOBE folder is in use. But CC is not open.
Linci Mary: Open task manager
Thomas Shambler: Open
Thomas Shambler: Adobe IPC Broker, Adobe Reader and Acrobat Manager, and Adobe Update Service are the only tasks related to CC.
Thomas Shambler: Ah. Ended those tasks. OOBE folder is now deleted.
Linci Mary: End all the Adobe related processes
Linci Mary: Okay
Linci Mary: Perfect!
Linci Mary: Now navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Nope. I do not see a CC folder.
Linci Mary: Okay
Linci Mary: Press windows key+ R to open run window
Linci Mary: Type %localappdata% and hit enter.
Thomas Shambler: It opened AppData > Local folder
Linci Mary: Open the Adobe folder
Linci Mary: Delete the AAM Updater , OOBE folder.
Thomas Shambler: Deleted.
Linci Mary: Okay
Linci Mary: Please click on the below link to run the cleaner tool :
Linci Mary: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-0/accordion-item-par/proce dure/proc_par/step_0/step_par/download/file.res/AdobeCreativeCloudCleanerTool.exe
Thomas Shambler: Right. At the "Choose from one of the following options to clean up:" window.
Thomas Shambler: 1. All, 2 Flash Player, etc.
Linci Mary: 1. Please type E for english and then hit enter.
Linci Mary: 2. Please type Y to confirm and then hit enter.
Linci Mary: 3. Please type 3 and then hit enter. (Creative Cloud and CS6)
Linci Mary: 4. Please type 1 and then hit enter. (Creative Cloud Desktop app /Adobe Application Manager)
Thomas Shambler: "Adobe Creative Cloud Cleaner Tool completed successfully"
Linci Mary: Okay
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Linci Mary: Please click on the below link and re-install the creative cloud desktop app:
Linci Mary:
Linci Mary: https://creative.adobe.com/products/creative-cloud
Thomas Shambler: "Initializing Installer"
Linci Mary: Okay
Linci Mary: Please let me know the status of installation for every two minutes.
Thomas Shambler: "Downloading Creative Cloud desktop"
Thomas Shambler: "Downloading Creative Cloud desktop"
Linci Mary: Okay
Thomas Shambler: 'We've encountered the following issues: Creative Cloud desktop failed to install. (Error code: 50)
Thomas Shambler: Did not work.
Linci Mary: This issue occurs due to conflicting process running in the background.
Linci Mary: Please open task manager and check once
Thomas Shambler: Only think that is open is "Adobe IPC Broker" and Adobe Update Service"
Linci Mary: Open Task manager, select Show processes from all users.
Linci Mary: Yes delete them
Thomas Shambler: Adobe IPC Broker just popped up, after ending the task
Thomas Shambler: ended task - it started up again
Linci Mary: Okay .
Linci Mary: Try installing CC desktop application.
Thomas Shambler: Downloading.
Thomas Shambler: Same error.
Thomas Shambler: Adobe IPC Broker task seems to originate from this folder: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC
Linci Mary: Navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Yes. I do see it.
Linci Mary: Delete it
Thomas Shambler: It says the folder or a file in it is open in another program.
Thomas Shambler: Only thing I can think of, is that whenever I end the "Adobe IPC Broker" app, it re-starts.
Linci Mary: In this case I request you to restart the system and try
Thomas Shambler: Nothing else is open.
Thomas Shambler: Alright. Will restart.
Linci Mary: Okay
Linci Mary: Sure
Linci Mary: I'll will keep this case as open if you have any further issues please contact us back.
Linci Mary: Is there anything else I can help you with?
Thomas Shambler: Ok. Let's see what happens.
Thomas Shambler: Thanks for all your help. Hope this resolves the issue.
Linci Mary: Thank you
Linci Mary: I certainly appreciate your patience in this process.
Linci Mary: Thank you for contacting Adobe. Good Bye.

Purchased 9.99 deal. Lightroom is not showing up in creative cloud

I purchased the 9.99 deal that includes photoshop and lightroom 5. Photoshop already showed that it was updated and I installed it. Lightroom is not showing up on creative cloud. When I go to creative cloud and hit download it brings up creative cloud and acts like its already there but I do not see it there. Just need help fixing this problem! Thanks

Aes8611 please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for steps on how to resolve the Creative Cloud desktop application listing Photoshop Lightroom as installed.
Also please make sure you meet or exceed the system requirements for Photoshop Lightroom at http://www.adobe.com/products/photoshop-lightroom/tech-specs.html. If you do not meet or exceed the system requirements then you will not see the application listed in the Creative Cloud desktop application.

I have tried multiple times to install CC and muse only getting blank creative cloud screen (no error and in serious pain in the butt to uninstall) PLEASE HELP!!!!!!

I have tried multiple times to install CC and muse only getting blank creative cloud screen (no error and in serious pain in the butt to uninstall) PLEASE HELP!!!!!!

Geekysmooth please try the steps listed in Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html to resolve the current error which you are experiencing.

Why does Premiere Pro not show in the Creative Cloud

I just bought the montly membership, paid, got the confirmation, but still Premiere Pro does not show in my Creative Cloud options - under audio/video it only shows and Photoshop, Prelude and Audition.
When I use the link in the email confirmation that I received I can press 'getting started'.
This leads me to the online Creative Cload Download - when I scroll to Premiere Pro, click on download I go to the next page, but still the program does not show?
What should I do differently? I am logged in already.
Please help me!

Do you have a 64-bit machine? Normally the listing will only include programs that your machine is capable of running. Check your machine capabilities against the requirements for Premiere Pro and see if it comes up short.
http://www.adobe.com/products/premiere/tech-specs.html

Hi everyone, i´ve a problem with the app-section of my creative cloud.

Hi everyone,
i´ve a problem with the app-section of my creative cloud.
There is a download-error and i dont know what to do. It asks me to repeat the try but then nothing happens.
The Internet Connection is stabil. The Cloud is running on a mac.
Do u know what to do? Thanks a lot.

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Psd file does not show preview in Creative Cloud Assets Activity Tab

I've tried to share a psd file however the preview will not show up in creative cloud assets under the activity tab. It only shows a blank page icon. Although, you can view the file in the extract tab. However, this is a problem because I need to be able to share the file with the client to be able to view and comment on it, and be able to switch between past and current versions. Right now they are not able to do that. I am using Libraries as well and have smart objects placed from my Library.

Please try the workaround posted here:
Re: Creative cloud doesnt create a cloud folder on my Users Folder?
This seems to have worked for a few other users. Hopefully we'll be able to release a fix to this issue soon.
Thanks,
Elba

Trying to download free trial. creative cloud screen comes up with turning circle in middle. after 2 minutes the screen just goes away and no evidence of download

trying to download free trial. creative cloud screen comes up with turning circle in middle. after 2 minutes the screen just goes away and no evidence of download

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini

I have crappy internet service... Can touch apps transfer files without creative cloud?

I live and work mostly from home which is in a rural area with crappy Internet service. I have a capped plan. All I'm looking to do is present to clients and do on the fly mockups. I don't need the cloud. Will it transfer sans cloud, the old fashioned way, with a cable?

Hey creatorzkid,
I wasn't sure how you typically present to clients, in person, from a tablet, or from your home computer etc. The touch apps do have options for saving locally to the tablet itself (native tablet Photo Gallery) or sending a project via email. The options vary from app to app also. The Creative Cloud is the best way if you are planning on starting on the tablet and finishing on the desktop though. Some of the Adobe desktop programs (Photoshop CS5 or Illustrator CS5, etc.) have a plug-ins which allow you to import the tablet files directly into them for continued editing, something like this
http://forums.adobe.com/docs/DOC-1336
The non-Creative Cloud workflows are designed around transferring the files in a more universal viewable format for sending or viewing by others, namely Jpeg.
Hope that helps,
-Dave

No apps showing on my Creative Cloud screen.

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