No art work in iTunes, lots of broken chain icons

When we start up iTunes and go to the iTunes store, no artwork or photographs appear, and in their place there are "broken chain" icons. In addition the iTunes Store window is without color; it is black & white & gray. The store seems to work normally otherwise. Does anyone know the problem/solution?
G4 iMac Mac OS X (10.3.9)

Sounds like there is a firewall or web accelerator blocking part of the store. This article should help:
http://www.info.apple.com/kbnum/n300870

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I had the the same problem albeit with an m4v (same hardware and OS rev too!, iTunes 10.6.3). I was able to add the movie to a new library per Limnos' suggestion here, indicating that iTunes wasn't totally busted. However, I was also able to see the movie in the Recently Added smart playlist (another hat tip to Limnos), although it still did not appear in the Movies section of my iTunes library. (It was also in the iTunes Library.xml file.)
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Make sure your windows userid has full control and ownership over the entire music folder. Check the box to apply this to subcontainers (aka subfolders)
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From iTunes' help:

How do i get album art work without itunes account?

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Not likely: 600x600 is the specified size, but the Store will display images in odd sizes too, though it may distort them. It's probably just the same glitch that is annoying a lot of other people, though as the OP hasn't given us any details it's not possible to check whether it's something wrong at his end.

I Tunes Store "Broken Chain" Icons

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The iTune Store is not available in certain countries.
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I downloaded Media Sync from blackberry.com and tried to import musics from iTune. I understand that the newest Media Sync should allow this. However, when I start the import process, I get an error message at the start when it's importing album art: "Media Sync has encountered a problem and needs to close. We are sorry for any inconveniences" and crashes. Below is the error log:
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date:  3/28/2009
Time:  11:05:40 AM
User:  N/A
Description:
EventType clr20r3, P1 blackberry music sync.exe, P2 2.0.0.19, P3 49bac5bc, P4 system, P5 2.0.0.0, P6 471ebf0d, P7 575, P8 1d, P9 n3ctrye2kn3c34sgl4zqyrbfte4m13nb, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
0010: 20 00 62 00 6c 00 61 00    .b.l.a.
0018: 63 00 6b 00 62 00 65 00   c.k.b.e.
0020: 72 00 72 00 79 00 20 00   r.r.y. .
0028: 6d 00 75 00 73 00 69 00   m.u.s.i.
0030: 63 00 20 00 73 00 79 00   c. .s.y.
0038: 6e 00 63 00 2e 00 65 00   n.c...e.
0040: 78 00 65 00 2c 00 20 00   x.e.,. .
0048: 32 00 2e 00 30 00 2e 00   2...0...
0050: 30 00 2e 00 31 00 39 00   0...1.9.
0058: 2c 00 20 00 34 00 39 00   ,. .4.9.
0060: 62 00 61 00 63 00 35 00   b.a.c.5.
0068: 62 00 63 00 2c 00 20 00   b.c.,. .
0070: 73 00 79 00 73 00 74 00   s.y.s.t.
0078: 65 00 6d 00 2c 00 20 00   e.m.,. .
0080: 32 00 2e 00 30 00 2e 00   2...0...
0088: 30 00 2e 00 30 00 2c 00   0...0.,.
0090: 20 00 34 00 37 00 31 00    .4.7.1.
0098: 65 00 62 00 66 00 30 00   e.b.f.0.
00a0: 64 00 2c 00 20 00 35 00   d.,. .5.
00a8: 37 00 35 00 2c 00 20 00   7.5.,. .
00b0: 31 00 64 00 2c 00 20 00   1.d.,. .
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00e0: 79 00 72 00 62 00 66 00   y.r.b.f.
00e8: 74 00 65 00 34 00 6d 00   t.e.4.m.
00f0: 31 00 33 00 6e 00 62 00   1.3.n.b.
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0100: 0d 00 0a 00               ....
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Solved!
Go to Solution.

Hi Music4lifebeats:
One of the tracks in your iTunes library seems to reporting an invalid Track Length. This is usually the result of a corrupt track. We can help identify what track is causing the problem...check you private messages.
You may be able to temporarily fix this problem by closing MediaSync and deleting the file %appdata%/ Research In Motion\BlackBerry Media Sync/ MediaSyncLibrary.tle.
However, if the corrupt file is still in your library, the problem will show up again.
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

Art Work Download from itunes error

I purchased a "Michael Jackson-Number Ones" CD from a local store. I loaded into my itunes. I went to itunes account and did an automatic download of the Art Work" cover. I received art work for "Michael Makai-My number one". How do I get Jackson's art work to correct this itunes error?
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Do you know how to delete art work, without effecting album songs?
Highlight the songs on the album. File > Get Info. There should be a small artwork window with a checkbox next to it (note, I use an older version of itunes - not sure if this has changed). Click checkbox, then close window. This will delete artwork for that album.
Third party Cd lookup service, what is that? Do you knoe how to download specific album art work from itunes vs automatic?
Third party as in do a web search. If using Google you can restrict it to images. When you find one you like, drag it to the artwork field in Get Info for one of the files for the album. Make sure you delete the others first, otherwise it may just add it as a second item.

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I need some help here,..ever since i got itune match,..i lost my art work in itunes on my iphone.
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Just select all the tracks at once, do Get Info and you can paste the artwork one time into the artwork field.

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How to properly embed album art work into TV/Films itunes: home sharing lag

My setup is a simple apple home sharing network.
I have a mac mini running OS X 10.6.8 and itunes 11.0.4(4) it hosts a lot of music, DVD's that have been re-encoded and paid for content from itunes.
The mac mini is conntected to the network over a very good gigbit lan and has 4 apple TV3 (latest gen) hanging off the network, and multiple PC/Mac/ipod/ipad devices hanging off the network.
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When I select Music/Albums TV Shows or Films from the menu of the itunes library the album art work loads (quickly) over the grey boxes as I scroll down. However this takes a few seconds for each "scroll" I do on the ipad (it has thousands of items in there).
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How is the artwork for paid content contained differently than the artwork for content I've manually put into the itunes library.
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So why/how does the paid for content have artwork on the ipad the exact second I open it over the network, yet the non-paid for content take a few seconds per screen to load it.
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Dang You Autocorrect.
You don't saw what size and resolution the embedded artwork is. This could be part of the issue. Artwork on movies you purchase from the iTunes Store is 667x1000 at 72 DPI so if yours is larger than this is could be causing the delay.

Itunes 10.5 lost album art work

When I turn on Itunes after updating to 10.5, I've lost 20% of my Album Art work, and when I tell I tunes to find it, it dosn't. Anyone else having that issue?

I wanted to post this to try to help other people out there who are frustrated with the Album Art and other iTunes issues. This information builds on things I learned in past iTunes versions, but this is mostly about iTunes 10.5.1, and iOS 5.0.1. I ran in to all these problems after I updated iTunes and the iPod, and a BIG mistake I made is I have not been keeping up with backing up iTunes. I had three problems, I was missing songs, I was missing album art, and I had a problem with one of my apps I just updated. I had to find a way to find an earlier version of that app, Snaplink Mobile, and then revert to back to it. But that's another issue that doesn't affect most people, so back to the music issues. I'm not saying this will fix everyone's situations, but this will probably work for most of us. I read all the posts from people who lost all their album art. I had to do the below and 2-3 syncs before I saw most of my art back.
First, I had to find a way to get ALL the music off of both iTunes and the iPod. I can't emphasize enough what a mistake it is to reset the iPod or iTunes to factory settings before you try everything else! There were 3 videos I brought that only existed on the iPod after I reset iTunes, and if I had reset both the iPod and iTunes before thinking, I would have lost them.
So, what happened was, it is not that clear in iTunes 10.5, you have to go to the iPod tab, then the music tab, and uncheck the box that says "sync music", then at the bottom hit apply. This does not erase your music, it just removes it from iTunes. Then on the iPod, version 5.0.1, I had to go to Settings, then General, then Usage, then Music, and then there's a hidden delete button for the music. Under "all music," sweep your finger across the right side of the all music bar, and the hidden delete button will appear.
Then, it took 2-3 sync's to finally get both the iPod and the iTunes with no music. Then, I re-checked "sync music" on iTunes and on sync, all my music was back on the iPod. Then on iTunes, I clicked "consolidate library" and it copies (it does not move) all your music in to the iTunes music folder in one place. Now all my music was back, but still a lot of art issues, so on to that.
If you use Google Images, you can find a LOT of missing album art, a lot of it is on Amazon, and other sources. You want images that are square, and somewhere between 300 x 300 and 500 x 500, ideally. Then, I use Microsoft Paint sometimes to edit the album covers if I want to change something small about the way they appear. Then put all the art in a folder in the same place. Of course, you can also run "find artwork" in iTunes to find most of your stuff.
Now, a key thing to know is in the iPod, the album cover you see is pulled from track 1 of that music! If the album art you see in iTunes is being pulled from a different track in the album, it will NOT appear in the iPod in your album list. Databases are funny things, you have to know exactly what you're doing to work on them! So, what you need to do is figure out where the album art you want for an album is at. Use "get info", and find the album art you want for an album, and then right click and "copy" it. Or, bring it up in Microsoft Paint, hit select all, and hit "copy." Once you have that image, you want to make sure it is loaded for ALL tracks in that album in iTUnes. As many have said, doing one track at a time, using "get info" is maddening and time consuming! Fortunately, there are some shortcuts!
Once you have the album cover copied, there are several methods that work to get it on the entire album, all tracks. One is, to type in the search bar on iTunes until only the album you want to work on is showing on the screen. Then you can use "select all" to highlight all the tracks in the album at the same time. I had a few instances where this method alone would not bring up just the one album, so select all will not help in that case. But fortunately, you can go through all the tracks on the album you want to work on, holding the "control" button down on the keyboard while you click multiple tracks. This allows you to select manually more than one track. Now, right click on all the highlighted tracks and hit "get info." In the box that comes up, go to where the album cover is and right click and select "paste." NOTE: You will see the check box next to the album cover come on with a check, but you will NOT see the album cover you just pasted until after you apply this. When you hit apply, you will get a message that says "do you want to edit multiple items at once?" Say yes. It will then load the right album cover for all the tracks in the album, and fix a LOT of problems you're having.
Another thing you may have to do for some or all of your albums is on the same right click menu that "get info" is in, there's another one "view in windows explorer." You may have to select all the tracks using select all, hit properties, and make sure the files are NOT set to "read only." That causes a lot of problems too. It's also possible to right click on your music folder, and make sure all files and folders are not set to read only, but all at the same time.
So, it would be SO great if Apple would be better at getting this type of information out in a clear an complete fashion, but that does not seem to happen.
And, always back up your iTunes!
Lee

No art work in iTunes, lots of broken chain icons

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