No Audio File in Premiere Pro CS6

I have a Sony NX30. I use the sony media importer to get the files on my computer and then use the files in Premiere Pro CS6. Everything works fine.
I have a new desktop computer. Same windows OS. I installed the exact same sony media importer and the exact same Premiere Pro CS6. But on the new computer, when I import a video (using the sony media importer) there is no sound in Premiere Pro. Not even an audio file. Just the video file.
Here is what I learned while trouble shooting:
I can play the video files using the windows media player and I can hear the sound. The sound is there.
I tested some older video files previously imported on my old computer and they worked just fine on the new computer. I could hear the sound and there was a sound file in Pr.
The files I originally tried to import onto the new computer (that had no sound in Pr CS6) I imported on the old computer and they played just fine in Pr.
The newly imported files on the old computer will not play sound when I try them on the new computer (I put the files on an external hard drive and move them on the new computer.)
FYI: the sony media importer has no settings, you just click import amd it works.There are no options to change anything.
Anybody have a clue what could be the problem?
Thanks,
Steve

Adding to what Jim said...
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html
-http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

Similar Messages

Importing Closed Caption .scc file into Premiere Pro CS6. Closed Captioning is enabled but cannot see the Captions tab. Also get error message when importing to bin.

I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television. I have watched numbers adobe videos and have spent countless hours researching this. I am able to generate about 29 different types of Closed Caption files using MovieCaptioner- including .scc (which Adobe says they prefer). When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file. I am aware of this form: Re: How do I export closed-captioned movies from Premiere CS6?
Third- I have watched some adobe video for created the CC files within Premiere. http://tv.adobe.com/watch/learn-premiere-pro-cc/create-closed-captions-within-premiere-pro /
However, I cannot find the "Caption" menu to do so? Where is it?
Am I running into problems because I am not on the Creative Cloud? IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.

Hi Bracmanf,
bracmanf wrote:
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television.
Sorry, you cannot do this in Premiere Pro CS6. Only QuickTime files can be exported with embedded closed captioning and this must be done in Premiere Pro CC or later. All other formats must use a sidecar file.
bracmanf wrote:
When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file.
You can only attach a closed caption file in Premiere Pro CS6, no encoding is available for closed caption files (embedded or sidecar).
bracmanf wrote:
However, I cannot find the "Caption" menu to do so? Where is it?
Caption is a tab is in the Export Settings dialog box if you want to export with closed captions. This tab is available in Premiere Pro CC and later.
bracmanf wrote:
Am I running into problems because I am not on the Creative Cloud?
In Creative Cloud, you would still have trouble encoding a MPEG 2 file with embedded captions as it is a QuickTime only feature. There might be a plug-in available, but I'm not aware of it.
bracmanf wrote:
IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.
You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
Thanks,
Kevin

How do I import an MKV file into Premiere Pro CS6?

How do I import an MKV file into Premiere Pro CS6?

Premiere Pro CS6 doesn't support MKV formats. To import MKV to Premiere Pro CS6, a recommended solution is to convert MKV to AVI.
I've been reading so many different forums on how to convert MKV to AVI. Finally, I summarised three solutions:
First one: HandBrake . This tool is a free and open-source multi-threaded transcoding app. It supports nearly any videos including MKV format and has Mac version and Windows version.
Cons:
1. HandBrake is too professional to handle for most people;
2. It doesn't support MOV as output format.
Second one: there are many third party software which supports converting MKV to AVI. I just test one of them. It's professional yet easy to use and the service is excellent. And there is a step by step guide about how to use this tool .
Cons:
1. Most of them are not free.
Third one: Online-Converter . This kind of converter does a great job on file conversion.
Cons:
1. Like most online converters, the free version of this tool only allows you to convert videos smaller than 100MB. It's too small for video conversion;
2.Your MKV video should be upload to the internet to be converted. This means the risk of pravite information leak is possible.

How can I import MP3 audio files into premiere pro cs5?

Can any one help?
How can I import MP3 audio files into premiere pro cs5?

It is really difficulty for me.If you still haven't found a satisfactory answer,please search it on google.Hope you can get your answer as soon as quickly!
fifa 14 coins
cheap fifa coins

Can you package files in Premiere Pro CS6 like you do in Indesign so you don't looses links?

Can you package files in Premiere Pro CS6 like you do in Indesign so you don't looses links?
We are sorting out our filing system and want to be able to move files and rushes to new locations without loosing the links between them, is their a way of doing this? When using InDesign you package a file and it creates a folder of links and fonts, something like this would be useful.

Have a look at the Project Manager.

Strange audio problem in Premiere Pro CS6

Hi
I have encountered a very strange problem. I am editing a documentary film in Premiere Pro. All material has been shot on the Sony FS 100 camera - imported into PP with the Media Browser. In one interview the last part of a clip has corrupted audio. At one point on the timeline the audio stops playing, and it sounds like a scratch on a vinyl record - two words repeating themselves to the end of the clip (See screenshot of timeline). The images are as they should. When I open the Avchd source clip in VLC the audio is working. When i Import the clip into Final Cut 7 using Log and Transfer the audio is working. My only other option would be that there is a software problem with Premiere Pro CS6. Any ideas of how to fix this issue?
Version PP: 6.0.1
Source footage: MPEG-4 AVCHD (1080/25p - Sony FS100)
Version mac: OS x 10.8
Model Name:     Mac Pro Mid 2010
Processor Name:     Quad-Core Intel Xeon
Processor Speed:     2.4 GHz
Number Of Processors:     2
Total Number Of Cores:     8
Memory: 20 GB
Graphics Card: NVIDIA GeForce 570 GTX
Third-party I/O: Matrox MXO2 with Max
Mercury Playback Engine: Software mode

One similar, potential problem, that can develop, is when the Conforming process is interrupted, before it completes 100%.
A quick way to rule that out, would be to navigate to the Media Cache files, and Delete the CFA and PEK (Waveform Display) for that Clip, outside of Premiere Pro. Then, when you launch PrPro and Open your Project, the program will recreate both of those files. There is a little progress bar, that many do not notice. Let it complete 100%, before even touching the computer. Test.
I hope that it is as simple as that.
Good luck,
Hunt

Mts-file in premiere pro cs6

I inport a videofile .MTS in premiere pro cs6 but the audio are not there only the picture. What shal I do?

1st, Read Bill Hunt on Audio Conforming http://forums.adobe.com/thread/726693
2nd, read Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html
-http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

Issue with importing H.264 files into Premiere Pro CS6

I have some AVI files that will not import into Premiere Pro CS6 (not trial version). The Gspot utility says they are H.264/MPEG-4 AVC format and that the codec is installed. I can see and play the files in Bridge but when I try to import it says “Unsupported format or damaged file”. I tried importing in CS5.5 and the file imported, however only the audio plays. Why is this happening and how can I import these files?

Premiere does not support H.264 in an avi.
You need to convert first.
See post 3: Can't get PPro to accept video file.

Trouble importing .mxf files into Premiere Pro CS6

Having problems importing MXF. file types into my Premiere CS6 project. I will go to import the folder and the yellow loading bar will come up to say that it's importing. Then it will freeze and the color wheeled loading symbol will come up (I'm using a Mac) and will just sit there. From there I'm forced to do a force quit on my project and re-open it again. Is there any way to fix this issue and if so what is the problem causing this issue?
Also my mac is running on OSX v10.7.5 and Premiere is running on cs6 v6.0.2

Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

Importing Photoshop files into premiere pro CS6 issues

Hi
I recently re-installed Premiere Pro CS6 on my work computer (i changed from a HDD to an SSD). Ever since I did this I am having an issue importing .PSD files into Premiere.
I try and import a photoshop file. The importer window comes up. The progress bar starts to move, then pauses and the Importer says 'Not Responding'. After a few seconds it comes back and throws up the following error:
Error message - 'The importer reported a generic error'
All projects i previously worked on that had .PSD files in them are now reporting these files as 'Media Offline' meaning I have to replace them with .PNG files which is really annoying.
Any ideas what might be happening? The files I am trying to import are RGB .PSD's. They worked previously without any issues.
I have Premiere Pro Version 6.0.5 (001 (MC: 264587))
running on a Windows 7 machine with Service Pack 1, 64 bit OS, 16GB Ram and Intel Core i7-2600
Many thanks in advance for anyone who can help me with this!

Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

How can I import phantom .cine file in premiere pro cs6?

Hello~!
I'm using Premiere Pro CS6 and I want to import phantom .cine file.
But there is an import error for now.
So I'm importing this file after conversion to .mov or something.
Can I import this file without conversion? If I can, please let me know.
(I'm using Windows 7 64 bit)
Thank you and have a nice day.

.cine is the extention?
I am afraid you need to convert first.

Option for Creating Photshop File in Premiere Pro CS6 is grayed out

Inside of Premiere Pro CS6 (Windows version), when I try to select File > New > Photoshop File... the option is grayed out. I have the Project panel selected and have Photoshop CS6 running when I attempt this. Anyone have any ideas?

Well I appreciate the feedback. I did solve the problem. I was very wary of reinstalling software since I have so many 3rd party plug-ins that I would have to reinstall that would take forever. I notice that in After Effects it has a similar command File > New > Adobe Photoshop file, it was NOT grayed out but errored out when I tried to run it. It turned out that my Photoshop files were not being recoginized properly in Windows. The PS icon would not show up in the name column of Windows Explorer, although the Type woudl be correct. So if you clicked on a PSD file it would not open in PS unless you opened directly from PS. So I associated one PSD file in Windows Explorere with Photoshop CS6, which made the ICONS show up which solved all my problems in AE and Premiere. Easy fix, once you search the entire universe back and forth and think about it for a bit. (:

Audio Playback Issue Premiere Pro CS6 with AJA IO Express

I am running Premiere Pro CS6 on PC Windows7 64Bit with AJA Io Express. The video is playing back fine no issues there but the audio is struggling to playback. Sometimes it plays back fine but 90% of the time doesn't.
When I play it back it sounds as if I am moving forward frame by frame! Very strange.
I have already installed the latest drives for AJA Io Express.
Premiere Pro Version 6.0.3
AJA Io Express version 10.3.0
Anyone has been expereince the same issues please let me know or anyone that know what's happening or any kind of suggestions again let me know pls
thanks

Since it worked with CS5.5, check with Blackmagic to see if they have updates for CS6
I know from other discussions that an nVidia driver update was needed for at least some people upgrading to CS6

How to transfer and use the project files from Premiere Pro cs6 MAC OS to Premiere Pro CS6 Windows

Is there any plugin or tool that can help me to transfer my project files along data edited on adobe premiere cs6 MAC OS to the adobe premiere pro cs 6 on windows PC

When transferring a project from one computer to another,to stop errors such as these, its essential to ensure that the project is copied with all the files and folders in exactly the same locations. Also before opening the project on the new computer, you need to set up a new project and set all the preferences to be exactly the same as on the first computer. Then when you open the project, premiere will find all the files in all the right places. Even then you may need to re-link some files. Just follow the prompts when Premiere asks "Where is file...."
We use USB hard drives to store students projects on and they are used on many different computers without problems, as the preferences are all set to be the same.

Exporting multiple audio channels from Premiere Pro CS6 in MXF OP1a

I have a Premiere Pro project with multiple audio channels and I want to export them as individual channels in a MXF-file.
Method:
When I created a new sequence I choose "Multichannel" from the "Tracks" page. When I export the MXF OP1a, I choose 8 channels from the "Audio" page. I make sure that none of the channels are muted.
Result:
The rendered file contains 8 channels as I want it to, but only the first two channels contains audio (main left + right), the rest of the channels are empty. Channel 1 and 2 contains the audio from all channels, but I want the channels to be seperated in the same way as they are layered in Premiere.
Any ideas what I can do?
Thank you for your help!

Hey Guys,
I'm having problems exporting an 8 channel audio mxf for a broadcast client. The mix they want is as follows:
Track 01: Full Programme Mix L
Track 02: Full Programme Mix R
Track 03: International Sound L
Track 04: International Sound R
Track 05: Music and Effects L
Track 06: Music and Effects R
Track 07: VO Mono
Track 08: Interview Mono
I have setup the sequence following this video on vimeo and am fairly confident I have the sequence settings correct. https://vimeo.com/38501157
I also can export a multichannel mxf. But all my tracks are exported as mono and I am therefore not maintaining my L and R as set up in my sequence
The problem is on exporting that since Tracks 01 and 02 are bounced down to 1 + 2 it means that my Track 01 (Panned L) is getting bounced down onto my Track 02 aswell and thus it does not remain seperate. Has anyone delivered a similar format for a broadcaster and come across this problem with Premiere Pro and know a solution?
Any help would be much appreciated
Thanks
Eamonn

No Audio File in Premiere Pro CS6

Similar Messages

Maybe you are looking for