No audio from one speaker using the front jack

I have an hpe-230f. Today I tried to use my headphones and I found out that I only got sound with one speaker.  I used a few other sets of headphones and got the same result. The sound jack on the rear is fine so I suspect that the front port dongle/cable is faulty. 
I contacted HP support to try to get them to send me a replacement front dongle but they want me to send it in but I can't because I need the computer for schoolwork and if they end up reformatting my hard drive while it's being serviced I''ll be stuck on the phone with Microsoft for quite some time trying to get them to reacivate my Office 2007 key .
Any ideas?

Hi,
Try the following.
Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.

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