No audio from speakers or headphone jack. dell 15z 5523

I've tried reinstallng audio drivers and chipset drivers.

jerrycronus
I did the diagnostic during the color bar section there was no sound.
Please run the ePSA test again and this time answer no (hit the "n" key) when asked if see the colors.
jerrycronus
However the little audio test button on the lower right side of the diagnostic screen could be heard.
When you say you heard the button, does that mean you could hear the tones during the "Perform Quick Audio Check" test?
jerrycronus
What do you guys thinks?
If you heard the tones during the Quick Audio Check, that means that the speakers are connected and working. I don't know why you did not hear the beeps during the color bar test.
Your speakers are working (if you heard the tones during the Quick Audio test) and you have re-installed the IDT audio driver and yet you still have no audio through either the headphones or speakers. That means that either the IDT audio codec on the motherboard has failed or Windows has a problem.(I disagree with Rishi who said that if you hear the tones it means the hardware is fine. The ePSA tests test the speakers but there are some other functions of the hardware that could have failure.)
But if the codec had failed then probably the driver would have failed to communicate with the hardware and the installation would have failed. At the moment I am leaning towards it being a Windows issue.
Go to the Device Manager (Control Panel>Device Manager) and expand the Sound Controllers category. You should see one instance of "IDT High Definition Audio Codec" and NO instance of "High Definition Audio Device". Your Device Manager should look something like this:
I don't mean you should see "Creative Sound Blaster". I mean you should see "IDT High Definition Audio Codec" and NOT "High Definition Audio Device". If you see both of those things at the same time Windows is messed up.
If the Device Manager looks all right please reply back with the name of the operating system you are using, and give some details of the circumstances of the audio failure. E.g. did it just stop working suddenly, or after a new operating system installation, or after a program installation or Windows Update, etc?

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No sound from HP G62 laptop and can no longer get sound from speakers or headphone jack . USB sworks

have an HP G62 laptop. I can no longer receive sound from speakers or from headphone jack. If I plug speakers into usb - I will get sound. Any ideas?

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

No sound from speakers or headphone jack on M35X-S114

Help. I haven't had sound on my laptop for quite sometime. I don't know if it just a driver issue/conflict, though I have downloaded the current RealTek Audio driver, which didn't help, or if my sound card is dead. Any suggestions would be greatly appreciated. Here is what I have tried, the volume control on the side is turned up. The card is enable and it states that the device is "working properly". I have plugged headphones into the jack and still have no sound. I have tried the troubleshooting and that still didn't work. Any suggestions would be greatly appreciated. Thanking you in advance!

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

I need to have audio out from HDMI and headphone jack simultaneously

I need to have audio out from HDMI and headphone jack simultaneously.
I seem to be able to select one or the other, but not both ? !
Thanks

No. You can only use one sound output:
Why can't I select HDMI audio on my Mac mini?
If you connect an HDMI display or television to a Mac mini (Mid 2010 or later), you might not be able to select the HDMI audio device (in System Preferences > Sound > Output). This can happen if you also have headphones plugged in to the computer. Unplug the headphones to be able to select HDMI audio.
Mac computers: Frequently asked questions about using HDMI

Can audio output be simultaneous from HDMI and headphone jack?

I need to be able to output both hdmi and analog audio out of the headphone jack at the same time. Can this be done? Currently, it makes me choose one or the other and won't let me choose both.

As is no. There are some audio rerouting apps out there that could perhaps help, but I am not versed in using them.
Look into AU Lab and JackOSX.

No sound from speakers or headphones on my hp pavilion dv6-6c50us

no sound from speakers or headphones on my hp pavilion dv6-6c50us. Speakers are not muted and volume is up. May have happened after a system update

Hi,
Try the following.
Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
IDT Audio Installer - Windows 7.
IDT Audio Installer - Windows 8.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My iPhone 5 is suddenly having audio issues through the headphone jack.

So this is a strange situation, and I'll try to explain in depth so that someone might be able to suggest a solution. As reference, I have an iPhone 5 that I purchased in late-February. I've had every other model of iPhone except for the first iPhone, so I am pretty familiar with the device. I used to be on AT&T, and switched to Verizon when I upgraded to the iPhone 5.
Two days ago, I was on a six hour road-trip, and I'd been playing my music like normal through my car's auxillary cable. After stopping for lunch, I went to plug my music again, but once the music started to play, I realized that only the drums were playing at normal levels while the vocals were very, very soft. I switched through a few different songs, and realized that all the songs were being played at different levels; sometimes the backup vocals were normal levels while the instrumentation and lead vocals were quiet, or vice versa. I decided to plug my iPhone in to charge, and when I did this, the audio levels were all normal. However, the iPhone was NOT charging. I removed the charger, and the audio went back to being weak and distorted. I went back and forth at this for a bit, trying to figure out what was going on.
Since then and after some testing, I realize that my iPhone will now only charge anywhere EXCEPT in the car charger (I simply use my USB cable that came with my iPhone and plug it into the power adapter I have in the car). This morning, I tested the audio in my home speaker system, and I had the same audio issues. Only half the song's tracks would be at normal audio levels, while the other half would be at a very quiet, almost nonexistent level. I tried plugging my charger into the phone to see if that'd make a difference, but instead of the audio going back to normal like it does in the car, the music stopped and there was just crackling and very noisy distortion sounds.
I'm super confused and not sure what to do. This has never happened to me with any of my iPhones. I am updating my software right now, and am hoping that that may help somehow. Otherwise, I'm at a loss. Any suggestions as to what I should do would be greatly appreciated!

Do the new iMacs have digital audio out through the headphone jack?
Yes.
http://support.apple.com/kb/SP576

Macbook 2008 no audio from speakers - can't disable digital audio - red light in headphone jack

Looking for help with this problem, that seems like a lot of people had in the past and still have, but I see that a couple of discussions on it here have been archived. Too bad, as the problem continues.
I seem to be having the same problem with my late 2008 white 2.1Ghz Macbook.
I had used earphones a few times with movies and iTunes, with no problems. Now I've just rebooted to find that I have no audio from internal speakers (the boot up chime works though). Earphones work perfectly.
There is a constant red light in the earphone jack. The volume icon in the top menu bar is greyed out. In the Sound preference panel, Built-in Speakers are not available as an option for audio out. The only option is Digital Audio. If I connect earphones, then they are available as the only option.
I have tried all the various methods that people have recommended, to switch off digital audio through the earphone jack: trying to flip the little switch with a toothpick, paper clip, etc., as well as cleaning around inside the jack with a bit of rubbing or cleaning alcohol; also tried inserting and removing the earphones plug several times, while pushing the volume buttons on the keyboard. Nothing works.
I did get something from inserting/removing the earphone plug, as I seemed to be able to adjust volume from the keyboard, but I never got sound out from the speakers; the volume window seemed to indicate increase/decrease volume as I pressed the keys, but after a few seconds the volume window greyed out again with the No Entry symbol.
Trying to flip the digital audio switch in the jack occasionally gets the red light to turn off for a couple seconds, but then it comes back on.
Is there any particular problem with this that can't be solved by the aforementioned methods, that many people have used to solve it in a simple manner? Could my problem be more serious? Is there anything I could do if I opened up the Macbook, e.g., somehow to manually turn off the digital audio switch?
Any help greatly appreciated.

Got it fixed with a small flathead screwdriver with a fairly wide blade. Opened iTunes, started playing songs, had red light in headphone jack, as per usual with this problem.
Put screwdriver in jack, with blade more or less vertical, started moving it around inside of jack in clockwise motion, pressing pretty firmly. Took just a couple of "swirls" around the inside of the jack and then audio finally turned on! Was a bit of a hassle, but finally worked.
Many thanks to all for their suggestions.
P.S. re. advice not to use metal object. This was the only way I was finally able to solve the problem (i.e., using the small screwdriver). I didn't see where using a metal object would be a problem, seeing as the headphone plug itself is metal. Anyway, it worked.

T440p: Audio coming from speakers despite headphone being plugged into jack

This doesn't always happen, but I've noticed a few times on my T440p that when I have headphones plugged in, sounds comes out of the speakers. The headphones are functional and fully plugged in, yet no sound comes out of them, and the sound comes out of the speakers. I've fixed this multiple times by unplugging the headphones and plugging them back in.
Has anyone else had this problem? If so, have you been able to fix it? The reason it is a problem for me is that it distracts those working around me.
Thanks.
(my problem differs from this one, where sounds comes from both the headphones and speakers)
Solved!
Go to Solution.

Look for a multistream option in the Realtek audio control panel. Make sure it's set to unify headphones and speakers.
Alternatively, if you want audio to only come out of the headphones and not switch dynamically, go to the Sound control panel in Windows, and set headphones as default.
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No sound from internal speakers or headphone jack

HP 15 notebook PC
windows 8.1 64-bit
not getting any sound from internal speakers at all. no sound from headphone jack. was working fine yesterday. updates to drivers are good. i can see sound signal in the speaker bar. please help.

Hi,
Can you post back with the full Model No. and Product No. of your Hp 15 series notebook - see Here for a guide on locating this information.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No audio from speakers or jack. Sound bar shows audio activity. All drivers updated. HP G62.

I cannot get audio from the speakers or audio jack. All drivers updated, realtek, BIOS F37.
There is activity on the windows sound bar (green level moves) when music is played, however no audio is executed.
HP Support Assistant software was installed, but no detection of the problem.
No warranty since March 2011
I will deeply appreciate any support or guidance to solve this problem. Thank you very much in advance.
RB
Product: HP G62 Notebook PC
Serial Number: [Personal Information Removed]
Product Number: WA912U#ABA

Hi vc329,
Doesn't sound like encouraging news, though it is odd that the sound came back for a short while at least. If you still haven't rebooted the PC since putting it to sleep and loosing the sound, then I would suggested going ahead and rebooting or even doing a full hard reset (power down, remove the AC adapter, remove the battery, hold down the power button for 20 seconds or so, then reconnect the AC power and Battery and boot up) to see if the sound can be recovered again.
If the sound still doesn't work, Check Device Manager to see if the sound driver still looks OK, make sure you are using the latest driver again (it looks like the latest driver is 6.10.6381.0), another option might also be to try the older driver that is still available from the site, or try recovering the original driver shipped on the PC. The steps to do these things are covered in the document listed below, in Step 6 (Restoring the Audio Driver), Step 7 (Updating the Audio Driver), and Step 8 (Checking Device Manager):
No Sound from the Speakers (Windows 7)
If none of that seems to help, I'd recommend testing the hardware using Step 9 in that document.
If the online warranty check sees you as out of warranty, you may still be OK if you have the original proof of purchase (receipt) from wherever you purchased the PC, but you may have to provide it when calling HP for service if the sound can't be fixed. If you are close to the end of warranty I'd recommend calling customer care for your area (I assume you are still in Asia) and validating the warranty with them as soon as possible just to make sure.
Although I am an HP Employee, I am speaking for myself and not for HP.

No audio from speakers, headphones work just fine

Hello everybody!
I have a problem with my speakers can anyone help me? I have a satellite L855 laptop with realtek HD audio and windows 8. I was playing some civ 5 last night when my computer suddenly freezed. When i restarted the computer had a system update. After the system update the sound does not work from the internal speakers.
Headphones work just fine though and everything looks normal (the green "sound bars" are moving even though i don't have sound).
i have checked the device manager and everything looks just fine.
I have updated my realtek drivers but it didn't help.
I have double checked and nothing is muted.
I have no idea what might've gone wrong, everything works perfectly except the speaker audio. I just bought this computer a week ago and i would be really pissed if i already had to get it to a repair station.
Can anyone please help me?
Solved!
Go to Solution.

Try a System Restore back to just before you processed the "System Update". From the Start screen, type "System Restore" and select Settings at the upper right and then click on "Create a Restore point" at the upper left and follow directions.
If you post back to these Forums again, please include your COMPLETE model info as in my examples below.
C.B.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

No Audio from speakers

My headphone jack is glowing with a red LED and when I press any of the volume controls it just shows an error icon under the volume bar which is at full. I've researched this before, and everyone says to put a paperclip or headphones into the jack and wiggle it around, but this hasn't worked for me.

Hi, Zack.
Calm down. This is a quite simple situation to solve.
I had the same problem and struggled to find the answer. Apple's solution was to take my MB to the nearest authorized center (which is 250km away from my town), so, before taking such trip, I read lots of stuff and found a solution.
You, accidentally, triggered the digital audio switch that is found inside the audio jack, that's why you can see a red light coming out from it. You might have done so by plugging in and out a headphone or external speakers, so, the first attempt should do the same thing again.
Plug a headphone in then out lots of times and check if the light turns out. Actually, this didn't work for me, so I did what I found in a website.
Get a toothpick, look inside the audio jack hole. You should see a tiny switch at 3 o'clock, gently insert the toothpick inside the jack and move the switch down. The light will turn out and your sound will miraculously come back to life.
Remember 3 things:
1. This is NOT an Apple authorized procedure, so, do it on your own risk (But keep in mind it worked for me and for others).
2. Use a resistant toothpick or similar-shaped tool, you won't want to have a piece of wood stuck inside your Mac.
3. Move the switch gently and, if it doesn't work at first, try moving it up and down a few times, and, if it's not at 3 o'clock, check at 9. I read some cases where the switch was in different positions.
I hope it helps.
Cheers.
JP

X220 tablet - sound suddenly stopped working from speakers and headphone (but not bluetooth)

X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that? If it IS the sound card, any suggestions on the best fix?
Many thanks in advance!
Solved!
Go to Solution.

I was wrong - I did upgrade to a 3 yr warranty (had forgotten about this) so hopefully it's covered!
Thanks for having me double check!

Audio From Speakers Keeps Skipping and Stuttering on HP ENVY 15-j185nr

Hi I have a HP ENVY 15-j185nr and My speakers audio keeps skipping and stuttering and i can see in the beats audio control panel that it fluctuates in the levels between the Bass and Treble and also The Volume. Now When I connect my Beats Wireless Headphones to My Computer i have no problem with the audio on the bluetooth side but when i connect the headphones on the wired side and plug it into the computer audio jack the audio is playing from both headphones and speakers and it is STILL skipping and Stuttering. My Computer OS was 8.1 Enterprise when this Problem Occured and since then I've updated to Windows 10 Enterprise by Doing a clean install hoping that this will fix the problem but it didn't After i updated my windows OS I can now see in the Device Manager in the Sound, Video and Game Controllers Category that my High Definition Audio Device have a yellow triangle exclamation point icon under it and its device status says This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful. The driver version is 10.0.10240.16384 and The drver date is Thursday July 9. 2015. i've uninstalled and resinstalled the driver numerous times and the exclamation icon is still there and i wanted to know is it a Hardware problem or a Driver Problem?. Is this a simple fix or do i have to take it in and get it fix by a computer tech? can anybody please help me?

Hi,
Try the following
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, download and reinstall the Chipset driver on the following link.
Chipset Driver - Windows 8.1
When the reinstallation has completed, shut down the notebook by holding down the Shift key as you click Shutdown to temporarily prevent a hybrid boot. Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No audio from speakers or headphone jack. dell 15z 5523

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