No audio (IDT High Definition CODEC) after switching to windows 10

I upgraded to Windows 10, and sound was fine for a couple of days. Noticed it was off today when I was trying to figure out why iTunes wasn't playing songs (whole other issue). I've searched and spent hours trying everything I could find. Headphones work fine when plugged into the front. -Right clicked speaker, went to playback devices, tested.-Checked for driver updates, said there are none, check again, says it can't finish updates. Finally get them done, doesn't fix it. Try uninstalling devices, uninstalling drivers, both at the same time and seperately.-Use hp support assistant, and try everything that it suggests. No change.-System restore, no change.-Checked to make sure the master volume was up-Disabled, then enabled devices Any help would be amazing! Thank you in advance!

Hi Dexter,
Windows 7 looks great... and about sound issues in it on your computer, follow troubleshooting steps mentioned in below link,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01884922&cc=us&lc=en&dlc=en
Hope this information resolves sound issues
Thanks,
Vamshi

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No windows sound after updating the IDT High definition Codec!! HELP!!!

Hi all
I really need ur help now
I have updated IDT High Definitio Audio Codec several days ago
after i reboot my notebook, I couldn't hear my windows sound anymore
than i reboot till 2 times, n the windows sounds was heard again
However, after I turn it on the next day, i found that i have no windows sounds again
but i can play media players, such as winamp, n could hear msn sound
After i reboot my PC, the sound was heard. But after turning it on for the 2nd times, i couldn't hear the windows sound again!!!
Help me please
How could I fix this?
I have rollback driver, but i doesn't work. Coz before updating IDT audio by windows update, I have updated IDT audio through HP support assistant
N i am a little bit afraid of doing system restore...
PLEASE HELP ME
THX

Hi,
Download correct audio driver.
How to find it on HP sites?
1. Click on Support & Drivers link. (Upper part of this page.)
2. Choose option: Download drivers and software (and firmware)
3. In form:
Enter a product name / number
For product provide Your p/n. (How to find correct p/n informations here.)
4. Click on Go and choose system which You are using now.
Disconnect from Internet.
Uninstall from Your system IDT audio drivers.
Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Restart Your system:
On boot press ' F8 ' and choose ' Safe mode '.
Go to Control Panel -> Devices Manager -> Audio, Video and Games Controllers
and find there Audio card. Click on it with right button of Your mouse and choose uninstall driver.
Restart Your system and this time start it in normally.
Install this driver which You downloaded.
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Idt high definition codec for recording not available

I just purchased Instant Immersion Spanish program. I can't get the mike to record. When I go to control panel/sound/recording, the microphone pane says that the hi definition codec is not available.
How can I fix this problem. My computer is an HP P6-2330 with windows 8. Thanks
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Download and run the Microsoft Windows audio playback troubleshooter
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Can't find IDT-Audio-IDT High Definition Audio CODEC

PRODUCT: HP Pavilion dv7-1245dx; SYSTEM: Vista; 64bit; Error Code: 80070103

Hi,
Please try this:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-69039-1
Regards.
BH
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IDT High Definition CODEC has stopped working

I own a Pavillion dv6 Entertainment PC with 64 bit Windows 7 Pro as its OS. Until yesterday, the CODEC provided great sound. Then it began expeiencing probles, and today quit working entirely.
I consulted Windows Event Viewer and found that, on multiple occasions beginning mid day yesterday, it began recording events with an Error message ID of 1005. Looking further, each one recorded that Windows could not open the same file: C:\Windows\System32\AudioEng.dll. and that Windows had stopped the service Windows Audio Graph Isolation as a result.
Windows Message Center recorded that it had tried and failed on 6 occasions to open this file. Following its suggested dolution, I ran CHKDSC with both options enabled. Upon completion, its report showed 0 Bad Files processed and - bytes in bad sectors. Yet the problems persist.
Is this a problem with a corrupted driver? If so, how do I find a driver newer than version 6.10.6276.0, released in 2010?

Hi,
Please try a newer one:
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56996.exe
Regards.
BH
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IDT High-Definition HD Audio Beats Audio

Hi,
My Pavillion DV7 6B51EA recently had to be restored and I have slowly been working through the issues that this has presented.
However 2 issues persist but the one that is giving me the most grief is that I can no longer use my bluetooth receiver that is connected to my stereo and I believe that IDT is at fault.
The CSR software says the 2 items have paired/sinked, the AZIO APTX Bluetooth dongle displays activity that confirms that data is being transmitted and the MASS Audio Bluetooth remains active confirming that is receiving data (it goes into standby if it doesn't receive data and works faultlessly with my iphone and ipad.
Currently the laptop speakers do not mute handing over the functionality to wireless side of the laptop.
There are 3 drivers on my laptop with regards to IDT
High Definition Audio Device - Does not contain BEATS Audio
IDT High Definition Audio Codec Version 6.10.6329.0 - contains BEATS Audio but the slide controls do not work
IDT High Definition Audio Codec Version 6.10.6381.0 - contains BEATS Audio but the slide controls do not work
I have downloaded other IDT drivers following the instructions as given but again they do not work or fail due to not being compatible with the hardware.
It would appear that I have to find the exact driver for the DV7 6B51EA that may have been downloaded as an update or find a copy of the existing drivers with full functionality but where can they be found for a 4 year old laptop or have I ignored another possibility entirely ?

HI @LLW4
Welcome to the HP Forums!
It is a dynamite place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Did you do a restore or a recovery?
You can install the original drivers using the recovery manager. HP and Compaq Desktop PCs - Using Recovery Manager to Restore Software and Drivers (Windows 7)
If that did not overcome the difficulty, I suggest you do a full recovery back to factory.
HP and Compaq Desktop PCs - Performing an HP System Recovery (Windows 7)
Once that is complete then run the HP Support Assistant to acquire any HP updates.
During the recovery there will be an option to backup your personal files to prevent data loss. If you have not done one now would be the perfect time.
HP and Compaq Desktop PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7...
Good Luck!
Sparkles1
I work on behalf of HP
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L channel sound comes through both L and R speakers after installing IDT High Definition Audio Codec

I noticed a sound problem on my laptop. The R channel works as expected but the L channel is split between the L and R speakers. After checking several different possibilities I narrowed the problem down to the IDT High Definition Audio Codec that I downloaded from the HP driver support page for my notebook model and operating system.
I uninstalled the IDT High Definition Audio Codec and restarted. This forced Windows to resort to using its generic "HD Audio Device" default. When I did this the sound was equally split between the L and R speakers as I would expect - L channel 100% though L speaker, R channel 100% though R speaker. I then re-downloaded the IDT High Definition Audio Codec from HP (sp59654.exe), re-installed it, and restarted. Immediately the sound problem was back - while the R channel comes 100% though the R speaker, the L channel is split between L and R speakers.
Please note this has nothing to do with adjusting speaker "balance". Both L and R channel volumes were set to 100% while investigating this problem. It's definitely some sort of incompatibilty between the IDT High Definition Audio Codec and Windows 8 64-bit or the sound hardware in the HP Envy DV6.
Here are my details:
IDT High Definition Audio Codec
Publisher: IDT
Date: 8/19/2012
Version: 6.10.6425.0
Notebook
HP Envy DV6-7200
Windows 8 64-bit

Here is what I would recommend you trying. Go to device manager and uninstall the audio driver. Once it is uninstalled, go to the device manager toolbar and select "Scan for hardware changes". After it completes, reboot the computer. Once the computer is rebooted, test the audio and let me know if that helped.
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No Sound after updating IDT High Definition Audio Codec on my HP Pavilion dv6-6154tx laptop

I recently ran Advanced Driver Update to check and updated my audio driver (IDT High Definition Audio Codec) on my Windows 7 laptop. However, after the update, every time I boot up the computer, there is no audio output. I checked the volume control options and they are all fine, showing "all devices are playing sound". But there is no sound. Even the 'test sound' option does not play any audio, although the computer says that it is working fine. I read some posts on this forum and came across an answer - to uninstall the current driver from Device Manager, and manually install IDT HD Audio Driver for Windows. This works and I am able to get back the sound. However, I have to do this every time I start my computer after shutting it down, and this is proving cumbersome. Can somebody please help me with this and suggest a solution? Thanks.

Hi @Harkri ,
I have brought your issue to the appropriate team within HP. They will need to get information from you to look up your case details or serial number. Please look for a private message.
If you are unfamiliar with how the Forum's private message capability works, you can learn about it here
Regards,
George
I work for HP

System loses the IDT High Definition Audio CODEC Driver ver 6.10.6491.0 after some time

IDT High Definition Audio CODEC 6.10.6491.0 installed in our HP Envy Notebook - C8U19AV with Windows Pro 8.1 64 bit OS, the system will lose the driver. When I go into device manager it appears that the codecs are there but the driver for the audio just gets lost. We have to repeatedly uninstall all the audio components and then reinstall again. This has been the situation for some time. I cannot say for sure but I have reinstalled the driver twice now for my wife and she has done it a few times. We commonly use the laptop connected to an HP2710m display monitor with an HDMI cable. From time to time we plug in Bose headphones as well. The diver revision 6.10.6491.0 was again installed today after fully uninstalling the prior driver. The common signature is the sound does not work at some point and when I go in and check on the audio codec it will report no driver loaded. Any attempt to run the sp63407 install package without ripping out everything will result in the driver install failing as some of the prior files will has security that prevents the over write of the old files with the new ones.
I can seen no obvious reason for this laptop to repeatedly lose the driver. Once the reinstall is done the sound works again but it is a real bother to have to repeatedly reinstall the audio driver.

Hey purplefacemcgee,
With your issue being for Windows 7, and not for Windows 8.1, the troubleshooting steps will be a little bit different. I would first suggest reinstalling your original sound drivers. I have included the document 'Using Recovery Manager to Restore Software and Drivers (Windows 7)', please click on the option for Hardware Driver Reinstallation, and follow through the steps for reinstalling your original sound driver only.
Now once you have installed the original driver, you will need update your sound drivers. You can do both the Windows, and HP updates that are recommended for your notebook from the HP Support Assistant. I have included the document 'Using HP Support Assistant (Windows 7, Windows Vista)', Please click on the option for Maintaining your computer and installing the latest software updates. Pretty much once you do have the HP Support Assistant open click on Maintain, and then Software Updates. Please install all updates that are listed. After the updates have been installed, please restart your notebook, and test the sound.
If by chance you are still experiencing the same issue, I would suggest running the Microsoft Fix It tool for 'Automatically diagnose and fix Windows audio playback problems'. This tool will check the settings, drivers, and services to make sure that it is running correctly, and try to fix any issues. Please follow through these steps to run the tool, click on the green Run now button > click Save > open the download > click Run. What was the outcome of the tool, are you still experiencing the same issue with the sound?
If you are still experiencing the sound issue after the above troubleshooting steps, please let me know exactly what is happening with your sound. (ie, no sound, sound is choppy, or distorted). Does the sound issue occur in multiple programs, or just one? (ie. Windows Media Player, YouTube, or CD/DVD).
Looking forward to working with you!
I worked on behalf of HP

Windows 10 IDT High Definition Audio Codec doesn't work properly on Hp Envy 20d001-la after update

I'm using a Windows 10 just updated pc, Hp Envy 20 d001la, and I'm having problems with my speakers, they work with IDT High Definition Audio Codec driver. It has beatsAudio available, but the bass don't sound the right way, I can barely hear it. It has a low quality sound... the worst quality. This problem isn't new for me, when upgraded to Windows 8.1, also the problem apeared, when the driver released with a new version, specificly for Windows 8.1, but how did I solve it? I only installed the Original Audio Controller found on Hp Support & drivers page (It was designed for work on Windows 8 64 bits). So, I know Windows 10 is newer than ever, and sure of some bugs or little corrections after updating. But when I try to install the Windows 8 Original controller to get the extreme sound quality again, it can't be installed. The problem says: "Operating system doesn't has the requirements" The new drivers have low sound quality (driver Windows 8.1 & Windows 10 versions) If I could install the Windows 8 version driver, I'm sure the sound quality returns. Thanks in advance.

Hi! Thanks a lot, I've tried the solution you've given me, (extracted the setup file with winrar on a folder and search for the driver as you said) but an error message shows: "There are not compatible drivers on the selected folder, try with one for Windows x64" It happens with both drivers I have, W8 & W8.1 versions. And also I have other problem, I didn't connect the headphones when trying solving the problem, and when I connected them, a surprise: The speakers didn't shutdown, they continue playing sounds and the headphones and speakers were playing sound at the same time. I've checked for the internal connector and The connector is clean. Then I tried to install W8.0 IDT setup manually clicking on the files extracted, the process finished succesfully, and system restarted, the sound quality came again, but still when I connect the headphones, the speakers don't shutdown and sometimes music stops. The problem is with all versions of driver I tried, the W10 got by Windows update, the found on Device Manager, the W8 , W8.1installed manually, But not worked.I hope in a future upade the problem could be solved, because I listen to music always only on headphones to avoid disturb others. Thanks, I'm trying a new method if is kanown for you. Thanks a lot.

Cannot Install IDT High Definition Audio Codec

I have a HP ENVY 15-3090ca Notebook PC that will not download IDT High Definition Audio CODEC, it had it before, but I had to reinstall after a failure of recieving audio. When using my sound mixer it DID say it was coming from the IDT Audio CODEC, now i cannot successfully install it and can't recieve and audio until i do.
Product name: HP ENVY 15 Notebook PC
Product number: A7H00UAR#ABC
(Windows 8.1 x64)
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Hi,
The above link shows driver for Windows 8 only. Please try the following package for Windows 8.1:
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64878.exe
Regards.
BH
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Sound Playback Issue with IDT High Definition Audio Codec HP Pavilion dv6 Notebook PC

Since i bought this laptop, every time i use skype or the Windows Sound Recorder, i hear static that drastically increases in volume. Uninstalling the IDT High Definition Audio Codec prompts my computer to automatically install the driver again, this usually fixes the problem, but after restarting my laptop, the problem returns.
Does anyone know a permanent fix to this issue?
Product name: HP Pavilion dv6 Notebook PC
Product number: B3K22PA#ABG

Hi,
Please try:
(a) Uninstall IDT sound from Device Manager,
(b) Reboot the machine
(c) Download the following package and install again:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
(d) Reboot the machine.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Keep having to disable and re-enable my IDT High Definition Audio CODEC, what's wrong?

Hi!
I have a Pavillion Touchsmart Sleekbook 14" with Windows 8 that I bought new about 7 months ago. I have not yet updated to Windows 8.1.
Recently I have noticed that my audio will suddenly stop working. This typically happens when my computer has been sleeping and I start it up again. The audio does not come out through the internal speakers or headphones when I plug them in. I have not tried external speakers but I imagine the result would be the same.
If I go into my Device Manager and disable and re-enable the IDT High Definition Audio CODEC the sound returns. All sound devices I have listed are related to this IDT High Definition Audio. I have tried updating the drivers, however it informs me the most updated drivers are already installed.
I am not entirely sure what is causing this problem, but I do recall installing a Windows or HP update awhile back regarding IDT High Definition Audio. I believe it was an optional update.
EDIT: After doing some further research it looks like it is related to that Windows update and the compatibility of their IDT audio drivers with Windows 8 or 8.1 does not seem very good. If all else fails I will try uninstalling the IDT CODEC all together and use the default HP audio.
Has anyone found a solution that works for them regarding this issue?
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Thanks Viktoria, I appreciate you spreading the word
If you could mark my post in this thread with an Accepted Solution and Kudos, it will help me out, and enable the post to appear more frequently on Internet searches. Providing Kudos to my other posts relating to the issue would also help tremendously
As I stated, I will be editing my troubleshooting guide on the issue soon (probably in the next day or two). There is no greater feeling than having the fix for a crazy issue
Mario
I worked on behalf of HP.

My Internal Microphone Array (IDT High Definition Audio Codec) is not working

Hi,
My Internal Microphone Array (IDT High Definition Audio Codec) is not working.
I cannot do Skype calls.
I have already tried everything but still I'm not able to fix the problem.
Could you please advice me what to do?
Could you please provide me with a link with the drivers I may need to reinstall.
My computer is HP, Windos 8.1, 64-bit operating system, Intel i-7 processor.
I would really appreciate your quick answer to resolve this issue.
Many thanks,
Antonio
This question was solved.
View Solution.

Hey,
Try installing this driver: IDT High-Definition (HD) Audio Driver
If that fails, try using the HP Recovery Manager to roll back to the factory installed driver.
Test after both. Let me know if either option worked.
I worked on behalf of HP.

IDT High Definition Audio CODEC v. 6.10.6395.0 Upon installation I have very low audio output

IDT High Definition Audio CODEC v. 6.10.6395.0. 5/21/ 2012
Upon installation I have very low audio output! Screen Shot Screen Shot 2
I have tried:
un-installing and reinstalling the drivers.
Installed the original drivers via HP's website sp53222 for my particular model. HP Pavilion HPE h8-1070t
Any suggestions? would be greatly appreciated. It would appear IDT who I also emailed and they never responded is responsible for a codec pack that is not fully functional with this motherboard.
was wir lieben meistens nicht kriegen

Did you access the Catalyst Control Center in programs and look at the latest updates for your graphics card and make sure you didn't download the audio drivers they self install and are checked automatically each time you attempt an update for the card.
Did you right click on the speaker in the system tray and go into recodring devices make sure everything is setup propper there sometimes they too can change.
I'm familiar with cakewalk but never used it on Win7 its been many years since I played around with that. If you are using the onboard audio card and it has worked before and not now if I were in your situtation I would attempt to reisntall the dirvers via device manager they do sometimes become corrupt especially if you picked up any malware that was removed by your antivirus software due to the drivers and malware both reside inwindows\system32.
After the reisntall of the drivers if the issue is not resolved I would upgrade the audio card with a PCIe x1 component such as:
Creative Labs SB1040 PCI Express Sound Blaster X-Fi Xtreme Audio Sound Card
http://www.amazon.com/Creative-Labs-SB1040-Express-Blaster/dp/B000W7PNZI/ref=sr_1_1?ie=UTF8&qid=1357...
After I paid for a real soundcard with Recording: 24-bit/96kHz and Sound Output Mode - 7.1 and bypassed my onboard audiocard I never had any issues again. My onbaord worked too in the begining for certain things than stopped mysteryously and the reinstallation became ineffective after a while so I decided the money for the tower was invested mainly in the CPU i7 the RAM and HDD.
*** Note if you did install the audio drivers for the graphics card you will have to change the onboard audio in the BIOS from automattic to enabled. Otherwise you will have no sound at all. So never take the audio drivers for the graphics card unless you need them for DVR recording or something. The PCIe audio cards are never effected by this however only the onboard audio. Another reason onboard is a cheap way to go and HP bundles it as cheap as it can my friend.
Good Luck again!
was wir lieben meistens nicht kriegen

No audio (IDT High Definition CODEC) after switching to windows 10

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