No audio imported

Am using Trial PRE9 on WinXP. Have imported from folder (originally flash memory) into organizer, then into project. Some AVI files paste in fine, others without audio, intermittent problems. Audio plays find in organizer. Again, some clips from SAME shooting session and on SAME project playback fine. On the timeline, I can see that the audio didn't come in from organizer pull.... ?

It looks like that camcorder shoots in a variety of modes and resolutions, including 1080p and 1080i.
Unfortunately, none of the specs indicate which codec they record to (There's no indication that it shoots in the AVCHD standard), so I can't promise that this video will work properly in Premiere Elements or even suggest a direction for you.
All I can say is that you'll need to experiment with a number of project settings. If possible, you want your project set up so that, when you place a clip on your timeline, there is no red line above it.
Sorry I can't be of more help. Some of these under-$300 HD camcorders use their own proprietary codecs and sometimes will only work with the editing software that came bundled with it!
EDIT
Apparently the camcorder does come included with with owns editing software as well as something called an ArcSoft Converter. If this converter will converter your video to a more standard format, that may be the key to getting it to work with Premiere Elements.

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I will probably have to erase the application and reinstall, but I was hoping there was a simpler option.

here are two posts. Don't know if they will help you. I thought I saw posts like yesterday and day before. The links don't look like they will work, but they are a copy and paste from browser window.
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https://forums.adobe.com/thread/1441198?q=no audio after first clip

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If you printed the Network Configuration Page, then it SHOULD be on it. It's named 'Hardware Address(MAC)' on the page. If you don't find it there, which is highly unlikely and surprising, then look at the back of the printer for a white label with a Wireless and LAN symbol on it, and the Mac address will be there.
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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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I am an ex-HP Employee.

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chrisdpage wrote:
I am importing video, and for some reason the track is not in sync.
I am new to Premiere again (haven't used in it in almost 15 years) and can't seem to find a way to delay the audio back to where it belongs.
to be honest, i am feeling like this is the least intuitive program i have used by adobe ever. I hope there is something simple i am missing. cause otherwise i am feeling rather 'new'...
Any help is appreciated.
PS.
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skype id: adamgibson2
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> I'm using Intel Core I7 CPU Windows 7 Home Premium...
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[Below is copied and pasted from the other thread. As it's still the same problem, I'd like to keep it all here.]
animatedlies wrote:
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Hi
Don't know Why ?
But I know How I would do.
• Get Your .mp3 file into a sound editor or iTunes and convert it as .aiff
(in iTunes Save out as an Audio-CD .aiff)
• Use this in Your movie project
Converting all audio to .aiff before using it in iMovie/FinalCut E/P is my
strategy to get as few problems as possibly
Yours Bengt W

No audio imported

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