No Audio In QuickTime File After Tape Capture

I have been using Premiere CS6 to capture some old tapes through a Matrox MXO2 unit. The video and audio is playable through Premiere but isn’t available in other applications, particularly Quicktime Player. Quicktime shows that the format is 24 bit integer (Little Endian), but no audio plays outside Premiere or after converting to other formats in Adobe Media Encoder. The video is fine regardless of whatever codec I use to capture (tried Prores, DV and Uncompressed), but no audio is usable outside Premiere.
This is the error message I get when I try to open a captured file outside Premiere.
“Additional software is required for QuickTime to playback this media. It may be available from the QuickTime Components page”
I’ve been in contact with Matrox tech support and they have no answers. I’ve posted Apple’s Quicktime forum and had no feedback. I’m just wondering at this point if any Premiere users have run into issues like this capturing from tape sources.

Exporting these files to other formats like H.264 also creates a file without playable audio.
Having access to the files in a common format like Quicktime is essential to this project as they will be accessed later by people who don't have access to Premiere.
I have captured through Matrox's very inadequate basic capture tool and gotten files with sound, but cannot use that application because it lacks device control, batch capturing capability and timecode support. It made me wonder if the problem is somewhere in Premiere's side of the capture process.

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