No audio in source monitor but it works on the time line

Hi
I just started to use a Canon XF300 and I have noticed that when I double click on a file and it opens in the source monitor the video plays but I get no audio. If I drop that same clip onto the time line I get video and audio.
Is there a setting I am missing?
Thanks
Dennis

Hi
Yes both Channel 1 and 2.
Also I just came across another funny thing. After opening the first clip in the source monitor I can not open any other clips unless I open them from the time line. Double click a clip in the time line so it opens in the source monitor and then THE SOUND WORKS!  Weird.
Dennis

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