No audio in the output!

I am using the Expression screen capture and Encoder 4 SP2 for the first time, used the settings recommended by a third-party tutorial, encoded it into a WMV file that looked great... but hear no audio. Any pointers about trouble-shooting, or validated recommendations
for settings, or other advice for a novice would be greatly appreciated.
Thanks,
Steve
Minneapolis

I'll preface this by saying that we have no tech support resources. This is a user-to-user forum. And, obviously we have no way to troubleshoot your hardware.
So the questions I would have (to help you troubleshoot) are:
1. Do you know for certain that there is no audio? Or...could there be audio and you just can't hear it?
2. What audio system is on your computer (brand, model, onboard, add-in card, etc.)
3. Your OS?
4. Can you play--through the exact same software--any other WMV files and hear them? With the same encoding?
If you were to talk to real tech support, they would ask if everything is plugged in and turned on. Ahem...
A horse walks into a bar. The bartender asks "Why the long face?" "Because I was born into servitude and when I die my hooves will be used to make glue." It was at this point that the bartender realized he would not be getting a tip.

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