No audio on my probook 4510s

Hello,
I have a new HP probook 4510s with an audio problem, more precisely no audio at all. I followed all the troubleshooting, download audio drivers, delete them, install again... all I could find, but nothing seem to work. Any idea before I take it to repair?
Ah, the only thing I didn't do is to check if the sound is turned on in the BIOS and I don't know how to do this.
Thanks a lot!
Mara
Message Edited by mara4510s on 07-20-2009 04:52 AM

In the audio panel I have only the ATI HD REAR card.
I've tried to install the SoundMAX driver but after unpacking it comes up with the following error:
The audio Driver files do not support your computer hardware.
I have several laptops with the same problem (Windows XP SP3)

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