No Audio Out Of Headphone Or External Audio Output Jacks

We have a Rev. B Bondi iMac that I recently put in my wife's 4th grade classroom for her to use. When trying to hook up external speakers I discovered there is no audio output from the side audio output jack or the front two headphone jacks when listening to the CD player. (I also checked using headphones)
The internal speakers sound fine and normal. I do hear something very distorted and weak from the external audio output jacks but it is so distorted the only way I can tell it is coming from the CD player is by pausing its playing. I have been into OS X now for about 15 months and am starting to forget everything I knew of OS 8.6 which is in the Bondi.
I checked the sound portion of the Monitors and Sound Control panel and all seems set correctly. Is there some other setting that I have forgotten? Any ideas/suggestions will be greatly appreciated.
TIA

Herb Mesler...
Other than exercising the jack-ports with a plug from a headphone, it may need some expensive repair. However I do have a trick for you to try first.
Here is my trick;
Computer must be off! Because there is some light voltage applied to the ports they can slightly arch, spoiling the trick. Arching is the root cause of electrical resistance thus not allowing for proper contact and sound will not pass through to the device.
Next take a plug "softly and full travel" through each port in the side and on the front. I repeat them about 5 times. (any proper spec/type of plug, like from a headphone can work. If it from something that is powered, like from speakers, do not use it)
Boot up the computer and test by avoiding the side ports, using only the front ports. Quite frankly I found the use of the side ports to be somewhat the cause of the problem. Mine has been taped off for about 6 years now and I never have had to repeat my trick to date.
Give it a try and post back if there is any questions. Also, I would like to hear your results.
...Ron

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