No Audio Output Device is Installed (intermittent)

Model: HP Pavilion dv6810us
OS: Windows Vista Home Premium (32 bit)
I have the above laptop, which has been giving me some troubles as of late. First the DVD Rom drive disappeared from the device manager,then the keyboard stopped working right, then the audio output device vanished. Well, yesterday I disassembled the entire thing, cleaned up all the gunk and cat hair that had accumulated on the inside and threw it all back together.
The good news is the keyboard works again, it's not overheating anymore, and the CD/DVD-Rom drive is back and functional, and the sound came back.
The bad news is the sound has gone kaput again and it again says there is no audio output device installed. I tried reinstalling the drivers, and that didn't work. It said couldn't install the drivers because it couldn't locate the device. Every once in a while, the sound comes back, but then it usually goes away again.
Soooo, is there a fix for this or am I going to have to break down and buy a new lap top and/or new components? I usually have pretty good experience with Altec Lansing speakers. But, now all that shows up in my Device Manager is the Bluetooth Hands-Free Audio and Bluetooth Stereo Sound....which doesn't really... give me any sound at all.
Thanks in advance.

Its easy! Your sound drivers are corrupted.
Just do the steps:
1. Delete the sound drivers from the Device Manager
2. Restart your pc
3. Reinstall the drivers.
Note:1. Disable Internet before starting these steps.
2. After restart When the windows tries to install drivers, stop/cancel it.
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Similar Messages

No audio output device is installed message on dv9925nr upgraded to windows 7.

I have no sound on my hp dv9925nr. Red X on speaker icon in task bar and "no audio output device is installed" when I hover over icon.
This did not happen immediately upon updating OS to Windows 7 Home (64 bit), but occurred shortly thereafter. I have no sound device in Device Manager.
Sound worked intermittently for a while, but no longer works at all.
Any assistance would be appreciated.

I'm having the exact same problem. The problem arose randomly, and when I checked my computer's devices there was a device in "other" called 'High Definition Audio Bus' that had been installed (without my knowledge) right before my computer lost sound.
What had happened was my computer was running extremely slow all of a sudden and so I restarted it and when it restarted I had no sound. Because this device was installed on my computer immediately before the sound stopped working I assumed it was the cause of the problem and uninstalled it.
It didn't solve the problem, niether did installing the driver you posted a link to, it just posted an error message that read: "Could not find the device for this driver"
I'll try reinstalling the necessary drivers for my computer, which leads to my next and much more insignificant issue: How do I find the product name of my laptop? it's an HP Pavilion g series, and it lists the serial number and product number but from this list http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodSeries... I have no idea which laptop is mine. How can I find out?

Help! No Audio Output device is installed

My speaker in bottom right for My sound say "No Audio Output Device Is Installed" and i have tried to go through many things to solve such as go into device manager and enable or update through there etc...to no avail.
I stumbled across a thing that worked for most people. Recovery Manager. but. I don't have it on my computer to try so i have no other options to turn to. Can someone please help on how to fix this issue

Dear Customer,
Welcome to the HP Consumer Support Forum!!
To isolate the issue please perform the steps below:
1. Restart the computer.
2. Check the Sound icon in the taskbar.
3. If the icon has an X in the lower corner, click the Sound icon in the taskbar or
4. Right-click the icon, and then click Troubleshoot sound problems.
5. The audio troubleshooter checks for sound problems. When the troubleshooter finishes, it displays the results.
6. If the computer has sound, the issue is resolved.
Install Original Realtek High Definition Audio Driver from the link below:
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-Slimline-s5000-Desktop-PC-series/3942804...
From the above link click on Driver-Original > Original Realtek High Definition Audio Driver > Download and install the same.
In case the issue still persists and if the audio was working fine earlier, you may perform system restore to previous working condition using the steps mentioned in the link below:
http://bertk.mvps.org/html/restoresysv.html
Hope this helps, for any further queries reply to the post and feel free to join us again.
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Thank You,
GR1
Although I am an HP employee, I am speaking for myself and not for HP

NO Audio output Device is installed as well as NO sound, video, or game tab in the device manager

Here is the issue I had with with my Compaq F700 series laptop. The sound was working one day and then not working the next. Over the volume icon there was a big red X and the warning that No Audio output Device is installed. I also found that there no longer was the sound, video, game tab in the device manager. It had gone missing.
I couldn't use most of the fixes as they require having the sound, video, game tab available and this tab was, as I said missing. I tried reinstalling the sound drivers from the manufacturer’s website as well as using the driver re-install, but at each attempt it would fail as a result of not having any audio devices installed on the computer.
I tried doing the system restore and rolling it back but the problem didn't get resolved. What eventually worked was restoring the system to a MUCH earlier date, like a month prior to the problem. When the restore finished the sound was still not fixed. HOWEVER, the computer OS (WINDOWS 7) needed to re-install a bunch of updates and after the updates were installed, everything was working. I suspect that the original issue was a bad update (the updates didn't install correctly) and that by rolling the system back to a time prior to the bad updates and then re-installing the update was the fix.
With that said, if the restore option doesn’t work or can’t be done I would try looking through the add/remove programs in the control panel and uninstall the most recent system updates, then restart computer and let the updates re-install.
Good Luck

Only option that I see in the BIOS is under Security. Audio Device: Hidden or Available. It was set to available and I left it at that. Still no audio.
Really? Nothing? This computer is one year old. Absolutely no reason for this to be happening. What a joke.

No audio output device is installed - Satellite C855D-S5950 - Windows 8 64-bit

Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Hello,
I have my friend’s Toshiba Satellite C855D-S5950 with Windows 8 (64bit) that about a year old. Some months ago the sound stopped working. He asked me to take a look at it. I have researched this issue and found others have encountered his problem as well.
Currently, the sound icon has a red x, “No audio output device is installed.”
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Realtek High Definition Audio" listed with the little yellow caution icons on them. I have tried to disable, then enable it. I have tried to uninstall the sound driver from the Device Manager. I would restart the laptop, and let the driver reinstall itself, to no effect. I have tried downloading the latest drivers from the Toshiba website. I have tried un-installing the driver while in safe mode from the Device Manager. As well as from Programs and Features. There were no positive change to the audio though, still the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have gone to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
My friend was previously unaware of how to restart or shut down his Windows 8 laptop (as was I until I started investigating this problem for him). I mention this because there are no useful System Restore points to go back to for him.
I have also tried Using the Toshiba Application Installer as well to re-install the driver after un-installing the Realtek Audio driver from Add/Remove Programs. I went to Desktop Assist >Support Recovery > Toshiba Application Installer.
Realtek Audio Driver 6.0.1.6743
It loads most of the way then I get:
"Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have also tried the following links for additional troubleshooting:
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/Windows-8-Troubleshoot-no-sound-with-Windows...
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/No-sound-from-speakers-or-headphones/ta-p/27...
http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab...
http://forums.toshiba.com/t5/Audio-Sound/No-Sound-quot-No-Audio-Output-Device-is-installed-quot-Tosh...
It was also suggested in the above thread I remove the Microsoft UAA Driver, but could not find this driver on my friend’s system.
Plugging in headphones, toggling the speaker volume controls on the keyboard has had no effect.
My friend has also misplaced his install discs, so I am looking for any solution which does not require the install discs.
Any help would greatly be appreciated.
Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Thanks in advance.
-Tre

Recovery media is created from the hard drive. You can make it using Toshiba Recovery Media Creator. You can also perform a full system reset to factory defaults using the information on the hard drive without using external recovery media. That sounds like the best course of action now. To do so, use Windows+C > Settings > Power > SHIFT + Restart > Troubleshoot > Reset your PC.
- Peter

No Audio Output Device is installed error message

I have a hp pavilion m6- 1045dx and when I turned it on I noticed there was no sound and the speaker icon next to the clock in the bottom right corner had a red "x" next to it. I tried pressing the mute button, up volume, and down volume buttons and that didn't work. I've tried power cycles, uninstalling and re-installing and even downloading new drivers, checking for software changes, and checking to see if software and things pertaining to this problem were up to date (windows said yes). My frustration level is through the roof and I'm ready to get rid of this laptop. Can someone please help?

Hi ALima,
With the error message of No Audio Output Device is Installed. I have included the document 'Error in Windows 7: No Audio Output Device is installed'. Please follow through the troubleshooting steps in order for the best results.
If the above document fails to resolve the issue, I have also included 'Troubleshooting Audio Problems with External Speakers, Headphones, and HDMI Sound Devices'.
Please let me know if you are still getting the same error message after troubleshooting, thank you.
I worked on behalf of HP

No Audio Output Device is installed

Hi,
I have a brand new Pavilion Sleekbook 14-b029TU running 64bit windows 8. product no: c7e65pa#abg.
to the right near the speaker is a red cross. when i hover the mouse over it it says no audio output device is installed. i followed all the ideas on the internet, all the trouble shooting on these forums and on hp help to no avail.
also, when i requested online support, my model does not come up in the options so i couldn't get help that way.
So if i right click on the speaker and bring up the sound options and look into them, they say that there is no audio output.
i went into device manager as suggested by hp, went to hardware, sounds, and checked and under sounds there is:
intel (r) display auto
high definition auto drive
they both say they are enabled.
what's the problem?
please i've tried so many options. i updated. turned off and turned on my computer etc etc to no avail.
i'm losing my mind. this is a new laptop. i don't understand why the hell this is not working???
PLEASE PLEASE HELP

What you are describing seems as if the sound device mute might be enabled.
Hold the Fn key down and tap the F11 key once. That should enable sound and remove the red cross in the systray over the audio icon.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

No Audio Output Device is installed Windows 8 - no audio device detected in Device Manager

OS: Previously using Windows 8.1, now rolled back to Windows 8.
HP Pavilion p7-1423w
Product Number: H3Z92AA#ABA
This just seemed to happen on its own follwing a standard Microsoft Windows update. Suddenly, there is a red X on the speaker displayed down in the taskbar area, with the message: No Audio Output Device is installed. This originally happened using Windows 8.1. I tried numerous suggestions and nothing seemed to relate to my problem. Checking the Device Manager is Windows is useless, because no audio device is even detected. Drivers cannot be updated when no device is recognized as existing. I checked in the computer setup prior to booting to Windows and I cannot find anywhere to turn audio on. I thought that possibly audio had been disabled, at the source. Either that or the onboard audio on the motherboard has completely failed.
Hoping that a reset to factory settings would help, I backed up all of my data and proceeded with the reset. Now back to Windows 8, the same issue exists with the original factory settings. No audio output device detected.
Can onboard audio be enabled somewhere in the setup? OR is my motherboard's onboard audio fried?

Only option that I see in the BIOS is under Security. Audio Device: Hidden or Available. It was set to available and I left it at that. Still no audio.
Really? Nothing? This computer is one year old. Absolutely no reason for this to be happening. What a joke.

Product name- HP Pavilion g6 notebook pc. showing message of "no audio output device is installed".

Product name- HP Pavilion g6 notebook pc with windows 8 preinstalled. After configuring windows update audio device is not working and message of no audio output device is installed is shown. Error code 52 is showing when i tried to troubleshoot with control panel. Please help with steps to re-configure audio device properly.

Hi Ravi2602,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6 and no audio. Here is a fix from Microsoft. Right click the speaker icon in the taskbar and select Playback Devices. Left click Speakers and Headphones, click the Set Default button. Restart the computer.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Hope this helps.
Thanks.
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HP Pavilion a6300f no audio output device is installed

HP Pavilion a6300f Desktop PC
no sound (headphones or speakers)
HP Pavilion a6300f Desktop PC windows 7 32 bit
no audio output device is installed
upgrade from vista to windows 7 32 bit & not original hard drive
i have tried various methods suggested, none worked
i have tried updating the drive, this did not work either
if anyone can help it would be greatly appreciated
This question was solved.
View Solution.

Straitstrider67, welcome to the forum.
What is the make/model of the speakers that you are installing? This will help me understand how they should be connected. There are several ports for connecting the speakers on the Back I/O. Once I have the information that I requested, I will see what I can do to help you get them up and running.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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I am not an HP employee.

HP Pavilion dv9910us - Windows 7 Ultimate 64 - "No Audio Output Device is installed."

I have a HP Pavilion dv9700 / dv9910us running Windows 7 Ultimate 64 upgrade from Windows Vista (64) - I cannot fix: "No Audio Output Device is installed."

Thanks Paul for your quick response.
This Laptop was upgraded from Vista (64) to Windows 7 Ultimate (64). It's a laptop so no sound card.
The audio controller is a: "Sound, video and game controllers" and the driver was originally a "Conexant High Definition Smart Audio 221".
I down loaded the latest Vista 64 driver: "sp37816 Conexant High Definition Smart Audio 221 V 4.31.1.0" even though I am running Windows 7, it was sated somewhere that it would work, I get an error "Driver Installation Failed: Could not find the device for this river.
Thanks again,
Dan

DV6 - 3203TU, No Audio Output Device is installed

Product: DV6 - 3203TU
Product ID: LG225PA#ABG
OS: Windows 7 64-Bit
Hi folks!
The sound on my laptop stopped working, there were no updates of any sort prior to the occurrence, but now the volume control has a red x in the icon and reads " No Audio Output Device is installed". Troubleshooting reveals nothing (it can't see a device to troubleshoot).
I tried installing the sound drivers for the DV6 - 3203TU but the installer reports that the 'hardware detected is not compatible with this IDT audio package'.
In order to make sure that the DV6 - 3203TU was the right device (it's on the sticker beneath the battery) I tried to use HP's autodetect software. It did not find an HP PC, just my HP printer.
I'm not sure what to try next.
Any help would be very appreciated, thanks in advance!

Hi tristh1,
Thank you for your query, I will do my utmost to assist you.
I grasp that you have lost the sound. You have tried installing sound drivers, but you got a message that"the hardware detected is not compatible with this IDT audio package". You are unsure of the model number and were unable to confirm it. Here is a link to How Do I Find My Model Number or Product Number? so you can verify the model.
Here is link to No Sound from the Speakers (Windows 7),to aid in resolving this issue.
Sparkles1
I work on behalf of HP
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HP Pavilion G6 -1150SD - No audio output device is installed

Hi I am sanjay. Now staying in Netherlands. i have a HP Pavilion G6 -1150SD laptop. Operating system is Window 7. Now i am facing problem like "No audio output device is installed". This problem i faced while uninstalling some software. May be i uninstalled the audio drive. Please help me how to install it again.

Hi Mr Sanjay,
I think you have got the solution....
Thanks
Ranjan

HP Pavilion dv6910us No Audio Output Device is installed

have a HP Pavilion dv9610us - Windows Vista Home Premium - A couple of days ago I got an icon in my taskbar with the msg 'No Audio Output Device is installed'. I looked in Device Manager and saw no Sound device. Control Panel > Sound also says 'No audio devices are installed'. I decided to restore my system with factory installed software to start fresh. I still have the same problem. I have updated Windows. HP Update is also up to date. Not sure what to do next to get sound back

i am having the same issue i have tried looking in the device manager and there is no sound device and all drivers are up to date and installed

HP Pavilion DV6604NR "no audio output device is installed"

my laptop is HP Pavilion dv6604nr with windows vista OS. Suddenly, the laptop lost its audio. the error message is "no audio output device is installed". i searched the internet and HP websites for possible solution and have done all including reinstalling the OS to factory settings but it does not resolve the problem. at the same time, it cannot detect the DVD player too

Hi,
Check if you have performed all the steps mentioned the links below and also run the microsoft fixit. If you have done all these steps then most likely a hardware issue..
Resolving No Sound or Audio Problems (Windows Vista)
Error in Vista: No Audio Output Device is Installed
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
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No Audio Output Device is Installed (intermittent)

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