No audio output device is installed - Satellite C855D-S5950 - Windows 8 64-bit

Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Hello,
I have my friend’s Toshiba Satellite C855D-S5950 with Windows 8 (64bit) that about a year old.  Some months ago the sound stopped working.  He asked me to take a look at it.  I have researched this issue and found others have encountered his problem as well. 
Currently, the sound icon has a red x, “No audio output device is installed.”
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Realtek High Definition Audio" listed with the little yellow caution icons on them. I have tried to disable, then enable it.  I have tried to uninstall the sound driver from the Device Manager.  I would restart the laptop, and let the driver reinstall itself, to no effect. I have tried downloading the latest drivers from the Toshiba website. I have tried un-installing the driver while in safe mode from the Device Manager.  As well as from Programs and Features.   There were no positive change to the audio though, still the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have gone to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
My friend was previously unaware of how to restart or shut down his Windows 8 laptop (as was I until I started investigating this problem for him).  I mention this because there are no useful System Restore points to go back to for him.
I have also tried Using the Toshiba Application Installer as well to re-install the driver after un-installing the Realtek Audio driver from Add/Remove Programs.  I went to Desktop Assist >Support Recovery > Toshiba Application Installer.
Realtek Audio Driver 6.0.1.6743
It loads most of the way then I get:
"Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have also tried the following links for additional troubleshooting:
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/Windows-8-Troubleshoot-no-sound-with-Windows...
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/No-sound-from-speakers-or-headphones/ta-p/27...
http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab...
http://forums.toshiba.com/t5/Audio-Sound/No-Sound-quot-No-Audio-Output-Device-is-installed-quot-Tosh...
It was also suggested in the above thread I remove the Microsoft UAA Driver, but could not find this driver on my friend’s system.
Plugging in headphones, toggling the speaker volume controls on the keyboard has had no effect.
My friend has also misplaced his install discs, so I am looking for any solution which does not require the install discs.
Any help would greatly be appreciated.
Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Thanks in advance.
-Tre

Recovery media is created from the hard drive. You can make it using Toshiba Recovery Media Creator. You can also perform a full system reset to factory defaults using the information on the hard drive without using external recovery media. That sounds like the best course of action now. To do so, use Windows+C > Settings > Power > SHIFT + Restart > Troubleshoot > Reset your PC.
- Peter

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