No Audio when iChating With PC User

I've looked on the forum, but can't seem to find this particular issue. I'm using ichat 3 with OS 10.4.2 and the person I'm trying to video conference with has a PC with Windows XP and a logictech camera. We both have the latest versions of the AIM software for our respective operating systems. Also, I'm using DSL while he's on a cable connection.
We can successfully open and sustain a video chat, but I can't hear him and only for about the first minute of the connection can he hear me before the audio cuts out. Neither one of us can figure what the problem is. I've contacted another Mac user I know with the same camera and software as myself to test my own camera and both the audio and video work fine when conferencing with him.
My only conclusion is that it's an issue from the PC side that he has to configure although I'm not sure what to tell him to adjust, or it's an issue with the AIM client that were using and for some reason the audio support just isn't there for the software. Anybody have anything that will make this work, or can at least explain what's going on??
Thanks in advance!

Ralph,
That could be adding to the problem. According to the link you sent me my up and down streams are 300 and above. My friend however is usually much lower, below 100 during video conferences. I thought that might be an issue, but in the past we've been able to get picture pretty easily and so I overlooked it. However, we went ahead and downloaded the "here" link you suggested to his PC and now the audio is very stable, but we have absolutely no video.
Considering he has a cable connection I'm surprised his bit rate is so slow, but I'm also aware that it's a community connection and that you're only as fast as the amount of traffic you're sharing it with. Also, I've been able to carry steady vc's with other Mac users even when my bit rate is in the low 100s and thier's is mid 100–200s, so I thought I was getting by okay.
In any case, outside of the bit rate issue, is there any other way to get this thing to work already?! I'm tired, hungry and my food is running out.

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