No audio when playing m4v file

I have a new laptop (HP Pavilion), downloaded the latest iTunes and QuickTime, and music files play fine. Trouble is that the TV shows I've purchased via iTunes have no audio. The video works great, but zero sound. I've uninstalled an re-installed iTunes, rebooted, etc. I'm running XP Pro. Sound card is fine as Windows Media Player plays ok.
I saw a post about this from last summer, but no resolution. Anyone have any ideas?
thanks

I'm having a similar issue. When I play an m4v file, my computer freezes to the point I have to do a hard reboot. Yet if I go into services and stop the Windows Audio service, the m4v video plays fine without sound. All my other audio files play fine. It's very frustrating because I can't go to an earlier version to troubleshoot since my libraries are 7.2. If anyone knows of a fix, please let me know.
I have a new laptop (HP Pavilion), downloaded the
latest iTunes and QuickTime, and music files play
fine. Trouble is that the TV shows I've purchased via
iTunes have no audio. The video works great, but zero
sound. I've uninstalled an re-installed iTunes,
rebooted, etc. I'm running XP Pro. Sound card is fine
as Windows Media Player plays ok.
I saw a post about this from last summer, but no
resolution. Anyone have any ideas?
thanks

Similar Messages

  • Photoshop Video has no audio when playing WMV files, please help.

    Hello.  My Photoshop video editor works great with MOV files after installing Apple Quicktime the other day.
    Today I tried to load a WMV file into Photoshop's video editor.  I get the video, but no audio.  (The subject file plays perfectly in Windows Media Player.)  The master audio mute at the left end of the timeline window says the audio is not muted (and I test toggled while running the video).  And the video properties dialog that is accessible on the video clip icon itself shows the audio is not muted, and that the volume is set at 100%.   I see no other place where the audio could be killed.
    QUESTIONS:
    1) Is this another file type compatability issue, and if so, how can this be fixed? 
    2) Would Apple Quicktime PRO be appropriate to convert the WMV file into a MOV file, so that I could then work with all of my WMV files?
    Thank you for your assistance, Chuck

    Load the movie into QuickTime Player, open the Movie Inspector (Window menu), and look at the Format section. That will show the codecs used for the video and audio, the audio being the second one listed. Post that information here and someone can probably tell you what you'll need.
    Regards.

  • No audio when playing .mov files, codec missing?? Please HELP!

    Hey everyone, i recently exported a movie in submerge (a softWARE THAT lets u put subtitles into movies), i can watch it just fine in my computer, but when i put it in another, mac, i get the video but no audio... Im i missing a codec? i just downloaded the Xvid codec, but nothing, still no audio. What can i do? please help!!

    Load the movie into QuickTime Player, open the Movie Inspector (Window menu), and look at the Format section. That will show the codecs used for the video and audio, the audio being the second one listed. Post that information here and someone can probably tell you what you'll need.
    Regards.

  • No audio when playing mov files in WinXp SP2

    My quicktime 7.1 will not play any sound and Freezes up.
    I've set audio to safemode and video to to safemode,
    still no audin in playback.

    My Quicktime movies didn't freeze although I had
    NO Sound with Quicktime's movies made with our camera.
    solution:
    Open your Quicktime movie.
    Click; Edit
    Click; Preferences
    Click; Quicktime Preferences
    Click; Audio
    under Devices Click; Select Audio Playback and Recording Devices
    under Sound playback Click; Advanced
    under Speaker setup Click; Quadraphonic or the, stereo speaker choices
    (do not pick any of the Suround Sounds, 5.1, 7.1, or no speakers)
    You must close your Quicktime movie to reset it.
    Open the same movie or another one that wasn't working and listen for sound.
    If still no sound, follow this list back to Speaker setup and put it back where it was.

  • Just upgraded an iMac with 4GB Memory and Intel Processor from 10.6.8 to Mavericks and Quicktime plays m4v files with stuttering audio

    I just upgraded an iMac with 4GB Memory and 3.33 Ghz  Intel Core Duo Processor from 10.6.8 to Mavericks.  I now have Quicktime 10.3 which plays m4v files with stuttering audio.  This is a nightmare as I use Quicktime a lot in my research.  I have seen similar threads but so far only reporting the problem.  For now I have installed Quicktime Player 10.7 (which appears in utilities, leaving Quicktime 10.3 in the main applications list) which plays the same videos with no problem, but it would be good to know if anyone has managed to find a workaround at all, or know if Apple have plans to do anything about it?

    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.

  • ITunes 7.6 No Audio When Playing a Music Video or Movie

    I just installed iTunes 7.6.0.29 (It was released today).
    There is no audio when playing a music video or a movie that I've purchased. Movie trailers and music videos in the iTunes store have no audio either. Videos from iTunes University that I've downloaded (such as an MIT lecture) play fine w/ audio.
    Music audio (such as tracks I've purchased or tracks on the iTunes store) play fine.
    QuickTime videos, such as a QT video on my desktop play fine. Windows Media Player works fine too.
    So, why don't music videos and movies play (w/audio) on iTunes 7.6??

    I'm experiencing what appears to be the exact same issue. I just installed iTunes 7.6.
    Video but no audio:
    Purchased iTunes TV episodes
    Streamed video trailers in the iTunes Store
    Works fine:
    All music files, including protected files purchased through iTunes
    The standalone Quicktime player performs normally with MOV files. Windows Media Player still performs normally.
    I found an old support doc complaining of a similar issue with a previous iTunes release and tried the suggested fix: Uninstalling Quicktime and reinstalling it using the standalone installer (Quicktime 7.4). I also reinstalled iTunes. Neither solved the issue.
    I'm very disappointed that I can no longer access the files I've purchased. I hope this is fixed very soon.

  • How do I get Adobe Flash to play M4V files?

    I have just downloaded and installed version 9.0.115.0 and I
    can't find it (the program file) in order to "associate" M4V files
    with it. Okay, I thought that it may perhaps have embedded itself
    in Firefox so I tried to play a M4V file (which is on my hard disc)
    using Firefox but to no avail.
    I'm sure there is an embarrassingly simple solution!

    JohnSkliros,
    >I have just downloaded and installed version 9.0.115.0
    and
    > I can't find it (the program file) in order to
    "associate" M4V
    > files with it.
    It sounds like you upgraded Flash Player, isn't an
    exectuable file you
    can easily find. It's a plugin or ActiveX control, which
    means it's
    intended to be run inside (to be run by) your browser. In a
    sense, your
    browser is that executable, and Flash Player is a tool the
    browser uses to
    display things.
    > I tried to play a M4V file (which is on my hard disc)
    using
    > Firefox but to no avail.
    Yeah, that makes sense, actually. The updated Flash Player
    doesn't play
    M4V files directly. Instead, it allows Flash programmers to
    display M4V
    files by way of something called the FLVPlayback component,
    or by a
    combination of the Video, NetConnection, and NetStream
    classes. As a media
    player, the Flash plugin still only plays SWF files (normal
    Flash content).
    That Flash content might, in turn, display JPGs, GIFs, PNGs,
    vector art,
    fonts, and now a wider variety of video files, but you can't
    just drag these
    files into Flash Player and see them.
    David Stiller
    Contributor, How to Cheat in Flash CS3
    http://tinyurl.com/2cp6na
    "Luck is the residue of good design."

  • Stutter when playing AVI-files

    I have problem when playing AVI-files on my computer, they are stutter when they plays. The problem arises with a wide range of media players.
    The problem started about 2 month ago. Before this time the same file(s) where playing OK!
    The same file(s) are playing OK on other computers (tested today)...
    I'm having a Satellite Pro M30, running XP pro SP2.
    I have tried every thing I can come up with without ant success:
    Uninstalled almost every program.
    Checked for virus.
    Checked for Spy-wares.
    Shutdown all unnecessary processes.
    Defragment the HD.
    Help is wanted

    Hello
    It is very strange. I have had similar situation but with all formats avi, mpg and even while watching DVDs but it was caused by my antivir application. The application has raised CPU usage and watching movies was not possible.
    Believe me I have removed this stupid application and now it works well again. Now I use other small antivir guard application. I am very happy now.
    Bye

  • On my mac I have both Quicktime X and Quicktime 7 pro. Both applications seem to be crashing quite often lately. This happens when playing all files types. I notice it more with .flv file. It usually happens when i grab the time slider bar and try to move

    On my mac I have both Quicktime X and Quicktime 7 pro. Both applications seem to be crashing quite often lately. This happens when playing all files types. I notice it more with .flv file. It usually happens when i grab the time slider bar and try to move it. The apps will freeze and I have to "force quit" to get them to close. Sometimes putting the computer to sleep and waking it up helps. Is there a way to remedy this?

    Oops, I needed to update my profile. I have snow leopard now

  • Cannot get any sound when playing .avi files

    Hi All
    I am running QT version 6.5.3 on Mac OS X 10.2.8 and cannot get any sound when playing .avi files but the picture is perfect.
    I have installed the following: M-Peg 2 playback component, AVI Components and AC3 component.
    Does anyone know if I am missing anything or how I can fix this?
    Many thanks
    Garry

    Download and install Perian from http://perian.org/
    You should read this support page http://perian.org/#support in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/

  • TS1702 Iphone 4s io6.1 no audio when playing music and movies

    Iphone 4s io6.1 no audio when playing music and movies?

    Clean the dock connector and headphone jack.  Lint or debris in either of this could cause this issue.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • No audio when playing music and videos

    need help on my iphone 4s...no audio when playing music or watching videos...no volume display and volume buttons dont function...

    Clean the dock connector and headphone jack.  Lint or debris in either of this could cause this issue.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • No audio when playing videos

    Upon downloading the latest update, I have for some reason, no audio
    when playing back a video...any of them. Video is there, but no sound.
    Thanks

    I had the exact same issue on my Home computer with XP Home sp2--No audio in itunes
    However, my work computer with XP Pro sp2 works fine with the updates.
    I ended up taking the advice of some others on here and reinstalled the old version of Quick Time (7.3.1) which worked...Although I'm unable to see movie trailers with the old version...But all other videos, including the one movie that I purchased, I'm able to hear...

  • No Audio When Playing an MPEG 2 File

    Hello,
    I have Quicktime Pro and the MPEG plugin. I have played several different MPEG files in different players and audio is present. When I play one of these files in Quicktime, all I get is video. There is obviously audio embedded as one of the streams in the MPEG file.
    Why doesn't Quicktime play the audio portion of the file?
    Thanks,
    Gary Young

    Some mpeg-2 files use AC3 encoding for the audio stream and the Apple mpeg2 component does not play that form of audio.
    http://www.apple.com/quicktime/mpeg2/faq.html
    If you just want to play those problem files (not trancode to other formats) you could try this alternate player, as it plays the sound in most mpeg-2 files:
    VLC

  • No Audio/Video when playing a file (timer bar moves though)

    As the title says, the timer bar moves showing that the codecs are there. I'm using K-lite codec pack/Media Player Classic and everything works fine. I have also updated Itunes (installing the latest version of quicktime forced my hand on that one) so everything is up to date. Originally i thought it was all the codecs i had installed in the past conflicting with each other so i wiped out everything and just tried installing Quicktime by itself and adding the Divx codec afterwards but i still get the same problem.
    Now you may ask, i can play any file i want with MPC, whats the problem? And here it is.. I want to be able to import videos to Photoshop CS3 Extended and apparently it runs off Quicktime so if my quicktime doesn't work, neither will my videos in photoshop.
    To summarize:
    -Right now i have MPC+Klite codecs installed along with the latest version of Itunes and Quicktime
    -My goal is to be able to play avi files with my quicktime.
    Any help would be appreciated, thanks for reading.

    41 views and no replies, no one has even at least an idea to suggest? =(
    im willing to try anything short of a reformat.

Maybe you are looking for