No audio when shooting video on iPhone 6

Since getting my iPhone 6+ I've shot 3 videos, only one that actually played audio back, but was so muffled you had to have the phone up to your ear to hear it. Every time I take a video I'm a little more than arms length away from who I am filming, so I know it's not that I'm too far away.
Anyone else having similar problems?

Hello bluespower21,
Thanks for using Apple Support Communities.
From your post I see you're experiencing issues with the audio on your recorded videos. I'd like you to make sure that when you shoot a video that you're not covering the microphone when recording, either with your hand or a case, and follow the directions in the article below.
Resolution
Test the microphone
To find out if there is an issue with the microphone itself—and not the app you're using or your cellular connection—test the microphone with the built-in Voice Memos app. Speak into the microphone and then play back the recording. You should be able to hear your voice clearly.
Fix common issues
Follow these steps, testing after each with Voice Memos.
Unplug anything plugged into the headset jack.
If you're on a call and holding your phone next to your ear, speak into the microphone and make sure you don't block it with your fingers or shoulder.
If you're using a screen protector or case that covers the microphone, remove it. Clear any debris from the microphones.
Restart your device.
Update to the latest version of iOS.
If you've tried these steps and people still can't hear you well on calls, contact Apple Support.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
Take care,
Alex H.

Similar Messages

Iphone 5S IOS8 - quality of audio when taking video?

The biggest disappointment with the 5S was the TERRIBLY distorted audio when taking videos of live music or loud events. The 4S didn't feature the front mic and therefor sound was passing by perpendicular to the mic and it would not be as "hot" of a signal.
I have not one but two external mice I use when I plan*** on taking video but living in a city with tons of music I am not always prepared with an external mic. Taking video with IOS7 with the 5S is useless if the audio source is above 85db or so.
Can anyone who has upgraded IOS on the 5S confirm that they have corrected the software for the mic sensitivity for a 5S? My buddy has the 6 and his live videos of music do NOT distort.
Thanks!

Hello AudioArchist,
Does the issue of recording videos still not get any sounds? If so, take a look at the article below to troubleshoot the issue further. Now it may be hard to give the exact reason why that happened, but the article should assist with getting it fixed.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
http://support.apple.com/en-us/HT203792
Regards,
-Norm G.

Can I use a Bluetooth headphone/microphone for capture sound instead of normal iPhone mic when shooting video?

Can I use a Bluetooth headphone/microphone for capture sound instead of normal iPhone mic when shooting video?
The sound when I record video is not so good, so I'm trying to use the Bluetooth headphone/microphone to capture a person voice but not know which setting to use.

Hi Robert
Thanks for answering. I didn't know where to post other than the bluetooth forum which is relatively quiet and had no answers forthcoming.
Yes the voice isn't reaching the amp although it is registering on the input bar in the Sound System Prefs, just won't "play through" as it were. I can't see how it could be done I was just hoping someone might see something I am missing.
It seems a shame that you can't do it as iTunes on an old iBook makes a good juke box for DJ'ing and with everything becoming wireless these days it seems sensible that you could cut that one last wire.
Mike

No audio when recording video iPhone 6 (4.7in)

I just got my 6 and love it, but I have noticed that I have ZERO audio when recording video, but rather some feedback.
I have tried rebooting and powering off/on. Nothing has worked.
Any help would be very much appreciated. I hope my phone doesn't have an issue.
Thanks,
Geoff

Nevermind, I had the back covered. Silly me to think it used the same microphone on the bottom of the phone..

No audio when using FaceTime on iPhone.

No audio when using FaceTime on iPhone. The video works, but just static is heard during call. I have attempted multiple calls to another iphone and my mac. Should I send the phone in for repair?

Hi Anne-Lill Holme,
Thanks for visiting Apple Support Communities.
If you are not being heard during FaceTime calls on your iPhone 6, I recommend starting with these troubleshooting tips:
Restart your device.
If using FaceTime over a Wi-Fi network, go to the steps to resolve Wi-Fi network issues.
From:
iOS: Troubleshooting FaceTime
Next, I recommend testing your iPhone 6 microphone in other applications, such as Voice Memos.
If you cannot be heard on recordings in other apps, see this article for additional troubleshooting help:
If your voice is too faint or sounds unclear using iPhone, or iPod touch
Best Regards,
Jeremy

70D - bright lights cuasing artifacts when shooting video

I'm getting lots of artifacts created by bright light sources when shooting video. It seems to be the intensity of the light and not the type of light that is the problem. They show up in the picture as a kind of mirror reflection, often in green, on a different part of the image. Any ideas how to avoid this?
Canon 70D, 50mm 1.8, NTSC, 30fps, 1/60 shutter, no filters
video shows the problem http://youtu.be/iCAiGoJCGSM
The bottom of this pic shows the green reflections from the lights at the top

metice wrote:
Thanks Tim, the lens is the Canon 50mm 1.8.
I'm using a UV filter - is it worth taking this off?
I'm quite disappointed because it's very noticeable on many night shots which have the light source in the frame. Anything else that can be done to lessen the glare, apart from changing the lens?
Hi,
Yes, those are definitely optically related flare effects.
And, yes, definitely try again without the UV filter, especially if it's an inexpensive, single-coated or uncoated filter. Any filter will increase flare effects when shooting in tough lighting situations like these, a high quality multi-coated might minimize it but still is likely to show some add'l flare. Cheaper filters can do horrid things to your images, potentially blurring them and causing focus errors, in addition to increasing flare effects.
Try using a lens hood, too. That physically protects the lens, but also can minimize veiling and other types of flare from bright light sources just outside the image area by preventing oblique light from striking the lens. The 50/1.8 has fairly well recessed front element, but a hood might help even more. Since you are using the lens on a crop sensor camera, instead of the OEM hood (which is designed for full frame), you might look for a 52mm screw-in hood designed for a short telephoto.
Unfortunately, you will still see some flare effects... The 50/1.8 isn't the best lens dealing with flare. The EF 50/1.4 and Sigma 50/1.4 both are better, but of course they cost more. Also, the 5-bladed aperture of the 50/1.8 contributes to the appearance of those flare effects... The 8-bladed aperture of the EF 50/1.4 or the 9-bladed aperture of the Sigma 50/1.4 give somewhat nicer background blur results (the eight curved blades or the premium EF 50/1.2L can be even better, but that's a rather pricey lens).
You also might experiment with stopping the lens down a little... both the Canon EF 50/1.8 and 50/1.4 are sharper at f2.0 or f2.2 than they are wide open. You might find they control flare better at a bit smaller aperture, too. I'd experiment with f4, f5.6 and f8, too.
A zoom lens likely would be worse than using a prime such as you are doing. But some zooms deal with flare pretty effectively.
Also watch the viewfinder and try slightly changing your position. Even just a little change can make a huge difference.
Compare these two images I made with my 24-70/2.8L.... I could see the flare occurring in the viewfinder and all I did to dodge a lot of it was change my position slightly.
I nearly always use a lens hood. Here's an example of the difference a lens hood can make. The EF-S 10-22mm lens has a huge lens hood that's a bit of a pain to pack. (Most Canon hoods reverse neatly on the lens for storage in minimal space. The 10-22mm's hood is just too large diameter to do that comfortably in any of my camera bags.) I thought about using the lens without any hood, since it's very shallow and doesn't seem it would be very effective anyway, so I did the following test shots...
As you can see, the first shot without the hood showed a very strong ghost flare. The second shot, after simply adding the hood, shows no flare at all. Note: it was a breezy day, so the clouds moved a bit while I was installing the lens hood. But, obviously the hood is effective. So I carry and use the hood, even if it is a bit of a pain.
Finally, there are times when flare effects can work for you, might actually add to the image. For example, I think that's the case here...
Above is a bit abstact... it's the sun reflecting off the corner of a building and was shot with an EF 100/2.8 USM macro lens. I think it would be pretty boring without the flare effects.
Regarding filters... I have various that I use, too. Including UV for "protection" (plus C-Pol and othersfor different purposes). They are all stored in my camera bag until actually needed. I never leave a filter on a lens all the time. IMO it's sort of silly to expect much real "protection" from a thin piece of glass (I've actually seen lenses gouged and damaged by broken filters). And there are just too many situations such as yours, where a filter can do more harm than good in the images. Another imporant factor... I use mostly B+W MRC and Hoya HMC or SHMC filters, which are high quality, multi-coated. There are other high quality brands... in fact most manufacturers offer different qrades at different price ranges.
Plus, when using a filter, it's even more important to use a lens hood as well, to keep oblilque light off the filter.
Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & PRINTROOM

Can you zoom while shooting video with iphone's camera

Can you zoom while shooting video with iphone's camera

Nope, you can only zoom to take still pictures. Zooming with the iPhone's video camera is not supported. However, in iMovie you can zoom in on your video.

Has anyone experienced no sound when recording video on iPhone 4/4s?

THIS IS ACTUALLY A SOLUTION. My wife has an (ancient) iPhone 4. Yesterday she downloaded latest iOS her phone will accept -- 7.x. All of a sudden she had no audio on her video recordings nor with Facetime (she could hear the other end, but they couldn't hear her). Scoured the net and saw many "solutions" -- shut down and reboot; clean small mic next to headphone jack with a needle; etc. Nothing worked. And then I came across an obscure post from 2010. Here's what fixed the problem: (1) While completely covering (as in letting in no sound) the above-mentioned tiny mic next to headphone jack on top with your finger, make a video recording; then (2) While completely covering the mic on bottom to the left of USB port with your finger, make a video recording. Now try to make a video as normal. For me, bam...problem solved. Maybe making the two recordings while covering the mics somehow recalibrated the system? Who knows. Hope this helps.

I was really bummed when this happened to me. I've only had my iphone for a month. I JUST figured out what was wrong. Apparently the video sound is a separate function from the iphone's volume. So, all I did was play a video and while it was playing, turned the volume up using the plus button on the side of the phone. If you do this when you're not playing a video it will only affect the iphone's volume and not the video's. Hope this helps!

Stereo audio when using video camera? Any way to do this?

Is there any way to record in stereo (2 mics) when recording video with the onboard camera? Can the 30-pin connector receive a stereo signal when videoing? (iPad3, iOS 7)

I figured it out myself so thought I'd share this for anyone else who wants to record video with the audio portion in stereo, you can do this using Sonoma Wireworks' GuitarJack2 in conjunction with a mixer. Keep in mind this isn't a portable solution at all but the resulting audio is excellent, especially in headphones so this is great for doing a video of yourself singing and playing guitar (for example) and you want to capture a good stereo audio signal. Basically, the way is works is you plug your two mics (we're talking recording style microphones with the XLR connectors) into your mixer of choice. You then run a line out of the mixer into the 1/8" audio input jack of the GuitarJack 2 (it's a stereo line-in) and the 30-pin connector goes into your iPhone/iPad. There are a couple of settings you have to make with the software for the GuitarJack but once you've done that, you can then make some videos with terrific stereo sound. You monitor the audio via the headphone jack of your mixer. If anyone knows an easier way to do the same thing, please let me know but this is the only way I've found.

No Audio When using Video Out to Firewire

I do not get any audio when I use Firewire ntsc as my video out. When I set video out to canvas playback then I get audio. I want to use print to video but I cannot because the audio will not work with Firewire. I get the image on my external monitor but not the audio. I checked to make sure and the audio was not on the recorded dvd. I cannot not use print to video with canvas playback.
My Easy Setup is Format: NTSC, Use DV NTSC DV Converter. I tried using Firewire basic and got the same results.
Please Help
Ken

The audio does not play at all from the timeline if video out is set to Firewire. To answer your question, no the audio does not play in the external monitor when playing back from the timeline when Canvas is used as the video out. However, I don't believe the converter box is the problem. The audio would play in the internal speakers when using firewire as video out but it does not.
Is there a problem with FCE 4?

No sound was recorded when recording videos on iPhone 4

Hi, my iPhone can't record sound when recording video, but the voice memo app still works fine. Any ideas?
(It plays some "weeeee" sounds insteaad)

Thanks for your reply . I've removed the cover when doing both tests I mentioned. The earphone I used is at good condition and I don't see any problem with it. I've also reinstalled the iOS as your instruction, but still no luck, the video sound still has noise.
I've decided to export the video file to my PC to see if I can hear sound better or not, as it's hard to hear and sound except noise with the external speaker on my iPhone even at maximum volume. On my PC I had to increased playback volume to 100%, set volume booster to 300% and applied noise reduction plugin (I use Media Player Classic on Windows 7) to get an acceptable sound (still noise but better than the original). If I don't boost the volume, it's hard to hear anything. I don't expect it to be crystal clear like the voice memo (using the bottom mic), but too much noise like this is really bad.
So I think it appears to be a hardware-related problem. I will later consider to send it to a phone repair shop or keep it and accept this bad video sound problem . In Vietnam we just have Apple authorized resellers but don't have any official Apple repair shops, that's why I'm still confused as I don't really trust those phone repair shops to handle my iPhone. Anyway, thanks again for your comment .
P.S: it maybe a little off-topic, but do you know any video recording app that using the bottom mic ?

No sound when recording videos with iphone 4s - ios7

Since I have downloaded ios7 to my iphone 4s I am no longer getting any sounds when recording videos. When looking back at past videos I have recorded, they still have sound in the playback. I have tried resetting my phone and reseting it to factory settings. Any recommendations?

Hey Bryan3939!
If I'm reading this correctly, it sounds like you might be experiencing an issue with your microphone recording during videos. I have an article for you that can help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for using the Apple Support Communities. Have a good one!
-Braden

A way to adjust audio when capturing video?

I transfered some video/audio and am having distortion in some audio.
The original audio does not peak and when I captured it in Premiere CS6, it is not peaking out, but when I play back, I can hear occasional distortion. The video is up at:
http://www.youtube.com/watch?v=aNNgJiZMrRA
Does this sound like it is overmodulating or is something else happening?
Is there a way to adjust audio when capturing audio or is it a straight feed? Wondering if I can lower the audio input to try to fix.
thanks in advance for your help,
Charlie

How are you capturing the content? Because in my experince premiere doesn't have a way to adjust the audio levels of what your capturing. However if you post how you are capturing the footage in more detail I might be able to help. Please tell me exactly how you have everything hooked up.
For example if you have the camera hooked straight to the computer or if you're using a capture card if so what kind. Some capture cards have audio gain settings which might be causing the issue. Also some decks and cameras have audio playback volume settings which can also cause audio to be sent to premiere louder than what it started as. So if you give more detail I may be able to offer some sort of help.
One thing you might try though to remove that distortion is too add a lowpass filter to the audio, and start off by setting the low pass filter to like 3000 and just adjust by 500 up or down from there until the distortion goes away. I've had to do this in the past with audio that's distorted before. (Although I haven't experinced the specific issue you're experincing before.) Although it will make the persons voice sound muffled it will take most of the distortion out. Which getting rid of distortion at the cost of making it sound somewhat muffled is a decent trade off if worse comes to worse and you can't get the issue figured out.

No Audio When Converting Videos For iPod

whenever i convert video files for my ipod they do not have audio. i have tried several programs, and none work. i have read other discussions about this, and found that MPEG Streamclip worked for other people, however whenever i try to convert using this program, it says "Error: Can't Prepare The Movie" Can anyone tell my why i can't convert these videos? i cannot figure it out. thanks alot.

I am not sure what you mean when you ask what the "compression formats" are.The compression formet refers the manner in which the media was encoded and, by extension, how the media must be decoded. I.e., it determines which codec (encoder/decoder or compressor/decompressor) is to be used with the media file.
If you can tell me where to find those i could tell you what they are. I can, however, play the video in itunes, quicktime, and MPEG Streamclip.Simnce the files are playable in QT, the most common place to look for codec information is in the "Show Movie Info" window following the "Format:" entry. E.g., it might say:
Format: MPEG2 muxed, 640 x 480orFormat: Apple MPEG4 Decompressor, 320 x 240, millions
AAC, Stereo, 48,000 kHz
i also am not sure if there is audio in the source file.Do you hear any audio when the original file is played? If not and there is no audio track (or "muxed") information, then there may not be any sound for you to convert in the first place.
how do i find out if it is muxed?If it is "muxed," the format entry we say so. In this case blocks of audio data and blockes of video data are interspersed in a single data stream (track). This is the normal way MPEG-1 and MPEG-2 audio/video data is synchronized. In addition, these formats commonly lose their audio content when converted using QT Pro, iTunes, iMovie, FCE, FCP, or other QT based "frame-to-frame" synchronized workflow. (In the case of MPEG-2 in MPEG Streamclip or QT, the QT MPEG-2 component must also be installed in order to convert the video data alone.)
most of my videos that won't convert for an ipod are downloaded from the internet. how can i find out if they are corrupted or incomplete?Internet files should always be considered suspect -- especially if they come from a peer-to-peer source. Messages that indicated QT cannot open an otherwise fully compatible QT format is often the best indication that there is a corruption problem or that the files were improperly closed at one point or another.
most of my videos that won't convert for an ipod are downloaded from the internet. how can i find out if they are corrupted or incomplete?Normally ypu would post them to a web site or FTP storage area and post the URL. If files were downloadedd from a particular web site (e.g., a QT movie trailer), simply post the URL for the particular web page.

Sharpening when shooting jpeg with iphone 4S

hi !
Is the iphone 4S applying sharpening automatically when shooting a JPEG image ?
If it's the case, no need to add some sharpening in a third party program like Camera Raw or Aperture / Lightroom ?
Thank you very much !

I'm sorry you're having this issue.
If you are within one year of the purchase date of your iPhone 4s, and believe this may be a hardware issue, you can contact Apple Support for free without purchasing the extended warranty from Apple. Part of the process will be to remotely perform diagnostics on the phone, and the representative on the other side will be able to tell if there is anything wrong with the phone hardware.
As it turns out, I'm unable to diagnose your issue from here, but I found this discussion that may help: https://discussions.apple.com/thread/4328959?start=0&tstart=0. It is on the iPhone 5, but the information is most likely transferable.

No audio when shooting video on iPhone 6

Similar Messages

Maybe you are looking for